Frequently Asked Questions
Product Information
What is Priority Software and what does it offer?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms, serving over 75,000 companies in 70 countries. These solutions help organizations streamline operations, gain real-time insights, and support growth. Learn more.
What types of resources are available in the Priority Software resource library?
The resource library includes articles, brochures, webinars, videos, case studies, blog posts, and a dedicated FAQ section. These resources provide insights, product information, industry trends, and real-world customer stories. Explore the library.
Which industries does Priority Software serve?
Priority Software serves a wide range of industries, including retail, manufacturing, healthcare, pharmaceuticals, technology, professional services, construction, agriculture, logistics, and education. Solutions are tailored to the unique needs of each sector. See all industries.
What are the main products offered by Priority Software?
Priority Software offers ERP systems, retail management solutions (including POS and unified commerce), hospitality management (Optima PMS, CRM, POS), and school management platforms. Each product is designed to address specific operational needs and industry requirements. Product overview.
Does Priority Software provide technical documentation?
Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, supported industries, and product details. Access the documentation at Priority's ERP documentation page.
Features & Capabilities
What features does Priority ERP offer?
Priority ERP offers a comprehensive suite including financial management, supply chain management, warehouse management (WMS), project management, HR, payroll, CRM, business intelligence, equipment rental, localization, and more. It also supports no-code customizations, advanced analytics, and automation. Learn more.
Does Priority Software support integrations with other systems?
Yes, Priority Software supports over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and offers ODBC drivers, RESTful API, and SFTP file integration for legacy systems. See integrations.
Does Priority Software offer an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and system extensions. API details.
What are some key integrations available for hospitality and ERP solutions?
Priority integrates with leading hospitality and ERP platforms such as Webhotelier, Ving Card, Verifone, SAP, Salto, Sabre, RoomPriceGenie, Roomchecking, and more. These integrations cover channel management, digital access, payments, RMS/BI/AI, and housekeeping. See full list.
Can Priority Software be customized without coding?
Yes, Priority Software supports no-code customizations, allowing users to adjust workflows, field names, screen layouts, and business rules without IT support. This makes it highly adaptable to changing business needs. More info.
Use Cases & Benefits
Who can benefit from using Priority Software?
Priority Software is designed for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in industries such as retail, manufacturing, healthcare, pharmaceuticals, technology, and education. See customer stories.
What problems does Priority Software solve for businesses?
Priority addresses poor quality control, lack of data flow, inventory inaccuracies, manual processes, integration complexity, fragmented data, operational inefficiencies, and customer experience challenges. It centralizes data, automates workflows, and provides industry-specific solutions. Read more.
How does Priority Software help with inventory management?
Priority optimizes inventory levels, improves forecasting and demand planning, and enhances supply chain efficiency. This results in reduced overstocking, fewer inaccuracies, and increased customer satisfaction. Learn more.
How does Priority Software support omnichannel retail operations?
Priority's retail management solution provides centralized inventory, omnichannel CRM, loyalty management, POS, and unified commerce capabilities, ensuring consistent customer experiences across all sales channels. Details.
How does Priority Software help reduce operational costs?
Priority reduces operational costs by automating workflows, centralizing data, minimizing IT expenses, and streamlining order fulfillment and inventory management. This leads to improved efficiency and better resource utilization. More info.
Customer Success & Proof
What feedback have customers given about Priority Software's ease of use?
Customers consistently praise Priority Software for its intuitive interface and user-friendly design. Reviews highlight easy learning, efficient management, and minimal reliance on IT teams. Priority ERP holds a 4.1/5 rating on G2. See testimonials.
Can you share specific case studies or success stories of Priority Software customers?
Yes, examples include Solara Adjustable Patio Covers (improved project turnaround), Dejavoo (growth without increasing headcount), Nautilus Designs (30% order growth), TOA Hotel & Spa (improved guest experience), and Dunlop Systems (increased data trust). Read case studies.
Who are some of Priority Software's notable customers?
Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Toyota, Flex, Dunlop, GSK, Teva, Outbrain, and Checkmarx. See full list.
What performance metrics or ratings has Priority Software received?
Priority ERP has a customer satisfaction rating of approximately 4.1/5 on G2, with users highlighting its simplicity, effectiveness, and ease of use. See reviews.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring migration. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Learn more.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in. Details.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. More info.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Comparison.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation. Details.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Comparison.
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization. Details.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Comparison.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly, complex, and has integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations. Learn more.
How does Priority Retail Management compare to other ERP and POS providers?
Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations. Competitors often lack these specialized features or require complex integrations. Details.
Support & Implementation
Does Priority Software offer professional and implementation services?
Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn more.
What support resources are available for Priority Software users?
Users have access to a support portal, technical documentation, webinars, articles, and a comprehensive FAQ section to help them maximize the value of Priority's solutions. Support portal.
How can I request a demo of Priority Software?
You can request a demo by visiting the demo booking page and filling out the form. A Priority Software representative will contact you to schedule a personalized demonstration. Book a demo.
Where can I find brochures and detailed product guides?
Brochures and detailed product guides are available in the resource library under the 'Brochures' section. Download brochures.
Are webinars and on-demand training available?
Yes, Priority Software offers live webinars and on-demand webinar recordings covering product features, industry trends, and expert insights. Watch webinars.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
