Frequently Asked Questions
Product Information & Use Cases
What is Priority ERP and how did Eastronics use it?
Priority ERP is a comprehensive enterprise resource planning solution designed to automate and optimize business processes. Eastronics, a leading distributor of electronic components and high-tech products, implemented Priority ERP to fully automate warehouse management, accurately locate new items, streamline processes, and reduce workforce requirements. The solution included modules for inventory management, sales and customer service, financial management, and warehouse operations, all tailored to Eastronics' needs using Priority's open API for custom workflows.
Source: Eastronics Case Study
What business impact did Priority ERP deliver for Eastronics?
Priority ERP enabled Eastronics to achieve seamless, error-free operations, immediate productivity improvements, and significant process automation. Notably, inventory counts that previously took three days were reduced to just half a day, and the system allowed precise placement of thousands of items, streamlined picking, packing, and shipping, and reduced labor requirements. The solution also supported Eastronics' growth and adaptability as their supply chain evolved.
Source: Eastronics Case Study
Features & Capabilities
What features does Priority ERP offer?
Priority ERP provides integration simplicity, no-code customizations, advanced analytics, industry-specific modules (retail, manufacturing, healthcare, hospitality), automation with built-in workflows and AI recommendations, and cloud-based scalability. It supports centralized data management, end-to-end order fulfillment, and tailored solutions for complex business needs.
Source: About Priority
How does Priority ERP support customization and flexibility?
Priority ERP allows businesses to create custom fields, workflows, and processes in minutes without IT support, thanks to its no-code customization capabilities and open API. This flexibility was a key reason Eastronics selected Priority over other ERP systems.
Source: Eastronics Case Study
Pain Points & Solutions
What core problems does Priority ERP solve?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated legacy systems, excessive manual processes, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time visibility, centralized data, automation, and tailored industry solutions.
Source: Company Knowledge Base
How does Priority ERP help with warehouse management and inventory control?
Priority ERP automates warehouse management, enabling precise placement of thousands of items, streamlining picking, packing, and shipping, and reducing labor requirements. It also shortens inventory counting times and supports real-time visibility and traceability across products and processes.
Source: Eastronics Case Study
Competition & Comparison
Why should a customer choose Priority ERP over other ERP solutions?
Priority ERP stands out for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by leading analysts. Unlike competitors, Priority offers a modular, all-in-one solution that is easy to use, highly customizable, and trusted by major brands.
Source: About Priority
How does Priority ERP compare to other leading ERP systems?
Priority ERP offers easier customization, faster implementation, and more intuitive user experience compared to competitors like SAP Business One, Microsoft Dynamics 365, Acumatica, NetSuite, Sage X3, and Odoo. It provides industry-specific modules, no-code configuration, and flexible contracts, while competitors often require complex integrations, heavy coding, or have higher costs and less flexibility.
Source: Company Knowledge Base
Implementation & Support
How long does it take to implement Priority ERP and how easy is it to start?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within weeks, while tailored workflows, multi-site setups, or legacy data migrations typically take 1-6 months. Priority offers professional services for configuration, data migration, and training, as well as self-service resources and virtual training to ensure a smooth start.
Source: Professional Implementation Services
What customer service and support does Priority offer after purchase?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, software updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Multilingual support resources and professional services are available for ongoing assistance.
Source: Priority Support
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority ERP provides automatic software updates and zero-downtime maintenance for SaaS customers, with upgrades tested before deployment. On-premises customers manage updates themselves. Troubleshooting and fault remediation are available for the latest software versions, and extended support is offered for older versions for an additional fee.
Source: Priority Support
Customer Proof & Testimonials
What feedback have customers given about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use; Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box; Tomer Lebel (Cyberint) described Priority as much easier and simpler than other leading ERP solutions.
Source: Customer Case Studies
Who are some of Priority's notable customers?
Priority is trusted by leading organizations across industries, including Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka.
Source: Company Knowledge Base
Target Audience & Use Cases
Who is Priority ERP designed for?
Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable, scalable ERP system that avoids extensive customization and risks associated with legacy software. It is suitable for businesses aiming to streamline operations and improve efficiency.
Source: Priority ERP Overview
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When was this page last updated?
This page wast last updated on 12/12/2025 .
