Frequently Asked Questions
Product Information & Use Cases
What is Priority and how does it help businesses like Meptagon Group?
Priority is a modular, all-in-one ERP solution designed to streamline operations, improve efficiency, and support business growth. Meptagon Group, after experiencing operational challenges with a competing ERP system, returned to Priority for its ease of use, flexibility, and ability to meet evolving business needs. The platform enabled Meptagon to optimize processes, enhance employee satisfaction, and focus on growth. Source
Who are Priority's customers?
Priority serves a wide range of customers across industries such as manufacturing, retail, healthcare, and hospitality. Notable customers include Toyota, Flex, Teva, Ace Hardware, ALDO, Estee Lauder, Columbia, Guess, Adidas, Hoka, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, and GSK. Source
Who is the target audience for Priority ERP?
Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable, scalable ERP system that avoids extensive customization and risks associated with end-of-life software. Source
Features & Capabilities
What features does Priority offer?
Priority offers integration simplicity, no-code customizations, advanced analytics, industry-specific features, automation, scalability, and a single source of truth for data. These capabilities enable businesses to streamline workflows, adapt quickly, and make informed decisions. Source
Does Priority support industry-specific needs?
Yes, Priority provides tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality, ensuring solutions are designed for unique business requirements. Source
How easy is Priority to use?
Priority is recognized for its user-friendly design and intuitive interface. Customers report that the platform is highly flexible, customizable, and easy to operate, with strong support and customer service. Source
Pain Points & Problems Solved
What problems does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated or end-of-life ERP systems, manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It centralizes data, automates workflows, and provides real-time visibility to drive efficiency and growth. Source
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority's features help businesses achieve measurable improvements in productivity and growth. Source
Competition & Comparison
How does Priority ERP compare to other ERP solutions like SAP, Microsoft Dynamics, Acumatica, NetSuite, Sage, Odoo, and Microsoft Business Central?
Priority ERP stands out for its ease of use, affordability, no-code customization, and industry-specific modules. Unlike competitors, Priority offers a single platform with no forced migrations, true multi-company support, and flexible quarterly commitments. It is recognized for its intuitive interface, robust analytics, and compliance capabilities. For example, SAP Business One is complex and expensive, while Priority is affordable and easy to use. NetSuite is costly and enforces contract lock-in, whereas Priority offers flexible terms. Source
Why should a customer choose Priority over alternatives?
Priority offers integration simplicity, centralized data, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. It is trusted by leading companies and recognized by analysts like Gartner and IDC. These strengths make Priority a preferred choice for businesses seeking efficiency, adaptability, and long-term value. Source
Implementation & Support
How long does it take to implement Priority ERP and how easy is it to start?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within weeks, while tailored workflows or multi-site setups typically take 1-6 months. Priority provides professional services, training (on-site and virtual), and self-service resources to ensure a smooth adoption process. Source
What customer service and support does Priority offer after purchase?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, tutorials, self-service tools). Multilingual support resources are available, along with professional services for configuration and training. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Priority offers troubleshooting and fault remediation for the latest software versions, with extended support available for an additional fee. Source
Customer Success & Testimonials
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its flexibility, customization, and intuitive interface. For example, Allan Dyson (Merley Paper Converters) noted full process automation and ease of use, while Tomer Lebel (Cyberint) found Priority much simpler than other ERP solutions. These testimonials highlight Priority's user-friendly design and adaptability. Source
Can you share a customer success story with Priority?
Meptagon Group returned to Priority after experiencing operational inefficiencies with a competing ERP system. The transition back was smooth, and Meptagon reported significant improvements in operational efficiency and employee satisfaction. CEO Tomer Harari recommends Priority for its reliability and partnership approach. Source
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When was this page last updated?
This page wast last updated on 12/12/2025 .