Frequently Asked Questions

Features & Capabilities

What features does Priority ERP offer to improve operational efficiency?

Priority ERP provides a modular, all-in-one solution that streamlines workflows across operations and customer engagement. Key features include no-code customizations, hundreds of pre-defined reports, advanced analytics, built-in automation, and industry-specific modules for manufacturing, retail, healthcare, and hospitality. These capabilities enable businesses to adapt quickly, automate repetitive tasks, and make informed decisions. Source

Does Priority ERP support industry-specific requirements?

Yes, Priority ERP offers tailored functionalities for industries such as manufacturing, retail, healthcare, and hospitality. This ensures that businesses receive solutions designed for their unique needs, unlike generic ERP systems. Source

How does Priority ERP handle automation and analytics?

Priority ERP includes built-in workflows and AI recommendations to automate repetitive tasks and reduce manual errors. It also provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. Source

Pain Points & Solutions

What common business challenges does Priority ERP solve?

Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated legacy systems, excessive manual processes, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and a single source of truth for all operational and customer data. Source

How does Priority ERP help businesses transition from legacy or end-of-life systems?

Priority ERP offers a scalable, future-proof platform that evolves with your business, reducing downtime and minimizing financial and operational disruption. It replaces outdated systems and spreadsheets with a centralized ERP, streamlining operations and empowering better decisions. Source

Competition & Comparison

How does Priority ERP compare to other ERP solutions like SAP, Microsoft Dynamics, Acumatica, NetSuite, Sage, Odoo, and Business Central?

Priority ERP stands out by offering a modular, all-in-one solution with no-code customizations, advanced analytics, and industry-specific features. Unlike competitors, Priority ERP is easy to use, cost-effective, and supports true multi-company operations. It avoids forced migrations, contract lock-ins, and heavy customization requirements. Priority ERP is recognized by Gartner and IDC, and trusted by companies like Toyota, Flex, and Teva. Source

Why did Meptagon Group switch back to Priority ERP from a competing system?

Meptagon Group returned to Priority ERP after experiencing operational inefficiencies and employee dissatisfaction with a competing ERP system. The alternative system was difficult to use, lacked flexibility, and did not meet the company's growing needs. Priority ERP's user-friendly nature, adaptability, and hands-on support ensured a smooth transition and improved operational efficiency. Source

What competitive advantages does Priority ERP offer over other solutions?

Priority ERP offers integration simplicity, a single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, built-in automation, and recognition from leading analysts. These advantages make Priority ERP a preferred choice for businesses seeking efficiency, adaptability, and long-term value. Source

Use Cases & Benefits

Who can benefit from using Priority ERP?

Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that does not require extensive customization and avoids risks associated with end-of-life software. It is suitable for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency. Source

What business impact can customers expect from using Priority ERP?

Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority ERP streamlines processes, reduces manual errors, and provides actionable insights for better business strategies. Source

What feedback have customers given about Priority ERP's ease of use?

Customers consistently praise Priority ERP for its flexibility, high level of customization, and intuitive interface. For example, Allan Dyson (Merley Paper Converters) noted full automation and ease of use, while Tomer Lebel (Cyberint) found Priority much easier to understand and operate compared to other leading ERP providers. These testimonials highlight Priority's user-friendly design and adaptability. Source

Implementation & Support

How long does it take to implement Priority ERP?

Implementation times vary based on business size and complexity. Industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take between 1-6 months. Source

What support and training resources are available during and after implementation?

Priority provides professional services including configuration, data migration, and training during implementation. Customers have access to on-site and virtual training, as well as self-service resources via Priority Xpert (knowledge base, video tutorials, support tools). Comprehensive post-purchase support includes troubleshooting, system optimization, updates, and customizations. Source

How does Priority ERP handle maintenance, upgrades, and troubleshooting?

Priority ERP provides automatic software updates and zero-downtime maintenance for SaaS customers. Updates are installed outside of work hours, and upgrades are tested before deployment. On-premises customers manage updates themselves. Troubleshooting and fault remediation are available for the latest and second latest software versions, with extended support for older versions available for a fee. Source

Customer Proof & Recognition

Who are some of Priority ERP's notable customers?

Priority ERP is trusted by leading companies across industries, including Toyota, Flex, Teva, Ace Hardware, ALDO, Estee Lauder, Columbia, Guess, Adidas, Hoka, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, and GSK. Source

Has Priority ERP received industry recognition?

Yes, Priority ERP has been recognized by leading analysts such as Gartner and IDC, and was ranked #1 by TEC in 2025. This recognition highlights Priority's reliability and innovation in the ERP market. Source

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Mar. 18, 2025
ERP

Why Meptagon Group came back to Priority ERP: A success story of growth and efficiency

Industry:

Manufacturing

Country:

Israel

Website:

meptagon.com

About Meptagon Group

Established in 1960, Meptagon Group is a global leader in providing comprehensive industrial solutions. Meptagon Group offers a one-stop shop for the industry's needs, executing multi-disciplinary turnkey projects worldwide through its five divisions: management, design & engineering, contracting, agencies, and subsidiaries. Employing over 1,500 professionals, Meptagon Group serves diverse sectors, including micro-electronics, biotechnology, pharmaceuticals, food and beverage, oil and gas, and renewable energy.

meptagon group
The challenge

The challenge

Meptagon Group had been a satisfied Priority customer since 2004. However, in 2020, the company decided to switch to a competing enterprise resource planning (ERP) system, hoping for greater efficiency and functionality. Unfortunately, this decision led to challenges in daily operations. The alternative system proved difficult for employees to use, lacked flexibility, and fell short of meeting Meptagon Group's growing needs. Recognizing the operational inefficiencies and employee dissatisfaction, the company realized it needed a reliable partner to support its business processes and growth trajectory.

The solution

The solution

In 2022, after two years with the alternative ERP system, Meptagon Group made the decision to return to Priority Software. The transition back to Priority was seamless, demonstrating the platform's user-friendly nature and adaptability. Priority's team worked closely with Meptagon Group to ensure the reimplementation was smooth and met the company's specific needs. The personalized approach and hands-on support highlighted Priority's commitment to customer satisfaction.

The result

The result

Since they returned to Priority, Meptagon Group has experienced significant improvements in operational efficiency and employee satisfaction. The system's ease of use and robust functionality have enabled the company to streamline processes and focus on growth. Priority's commitment to innovation ensures that Meptagon Group has a reliable partner for the future. Today, Meptagon Group continues to grow alongside Priority, leveraging the platform's advanced features to meet its evolving business needs.

“We are a growing company, and Priority is constantly growing and improving. We've found a fantastic partner for our journey, and I recommend to everyone to stick with Priority and to work with Priority.”

Tomer Harari, CEO of Meptagon Group

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