Frequently Asked Questions
Features & Capabilities
What features does Priority offer to automate business processes?
Priority provides a modular, all-in-one ERP solution with built-in workflow automation, advanced analytics, no-code customizations, and industry-specific modules. Key features include seamless integration across operations, hundreds of pre-defined reports, AI-powered recommendations, and centralized data repositories for a single source of truth. These capabilities streamline manual tasks, improve data accuracy, and optimize operations for increased efficiency and revenue. Learn more.
How does Priority help improve internal communication and IT network administration?
Priority's ERP system integrates workflow automation modules that eliminate siloed data, reduce repeated information requests, and prevent internal delays. It brings together cloud operations and network administration, ensuring synchronized data across devices and improved IT network management. This results in fewer security threats and streamlined administration. Read more.
Does Priority support no-code customizations?
Yes, Priority enables businesses to adjust field names, screen layouts, and workflows without IT support. This flexibility allows rapid adaptation to changing business needs and reduces reliance on technical expertise, making Priority highly user-friendly and customizable. Learn more.
What industry-specific features does Priority offer?
Priority provides tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These include centralized inventory management, omnichannel order fulfillment, loyalty program support, advanced promotion engines, and compliance with regulations like FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Learn more.
Pain Points & Solutions
What common business problems does Priority solve?
Priority addresses poor quality control, lack of data flow, inventory inaccuracies, outdated ERP systems, manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automated workflows, and scalable solutions to streamline operations and drive growth. Learn more.
How does Priority help businesses transition from manual to automated processes?
Priority ERP automates repetitive tasks such as invoice processing, CRM, HR, and procurement. It enables businesses to identify manual processes, set clear operational goals, deploy automation tools, and continuously monitor and refine workflows. Professional teams oversee implementation, providing guidance and training for a smooth transition. Learn more.
Use Cases & Benefits
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, Operations Leaders, and organizations seeking reliable ERP systems that avoid extensive customization and end-of-life risks. It suits businesses in retail, manufacturing, healthcare, hospitality, and more, looking for scalable, future-proof solutions to streamline operations and improve efficiency. Learn more.
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority's integration simplicity, automation, advanced analytics, and scalability help businesses achieve measurable improvements in productivity and customer satisfaction. Learn more.
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Testimonials highlight the platform's reliability, affordability, and strong customer support. For example, Allan Dyson (Merley Paper Converters) noted full process automation and ease of use, while Tomer Lebel (Cyberint) found Priority much simpler than other leading ERP solutions. Read case studies.
Competition & Comparison
How does Priority compare to other ERP solutions like SAP, Oracle, Microsoft Dynamics, Acumatica, NetSuite, Sage, Odoo, and Business Central?
Priority stands out by offering industry-specific features, no-code customizations, and a modular all-in-one platform. Unlike competitors, Priority avoids complex integrations, contract lock-ins, and heavy coding requirements. It supports multi-company operations, compliance with major regulations, and provides cost-effective, scalable solutions. Priority is consistently recognized by Gartner, IDC, and TEC for its innovation and reliability. Learn more.
Why should a customer choose Priority over alternatives?
Priority offers integration simplicity, centralized data, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. It is recognized by leading analysts and trusted by companies like Toyota, Flex, and Teva. These strengths make Priority a preferred choice for businesses seeking efficiency, adaptability, and long-term value. Learn more.
Implementation & Support
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority provides professional services, configuration, data migration, and training to ensure a smooth process. Learn more.
What training and technical support is available to help customers get started?
Priority offers professional services for configuration, data migration, and training during implementation. Customers can access tailored on-site and virtual training, Priority Xpert's knowledge base, video tutorials, and self-service support tools. Post-purchase support includes troubleshooting, system optimization, and assistance with updates or customizations. Learn more.
What customer service or support is available after purchasing Priority?
Priority provides comprehensive support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert's resources. Multilingual support and professional services are available for configuration, data migration, and training. Extended support is offered for customers who do not install updates, for an additional fee. Learn more.
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Priority offers troubleshooting and fault remediation for the latest versions, with extended support available for older versions. Learn more.
Customer Proof & Recognition
Who are some of Priority's customers?
Priority is trusted by leading organizations across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. See more customers.
Has Priority received industry recognition?
Yes, Priority has been recognized by leading analysts such as Gartner and IDC, and ranked #1 by TEC in 2025. It is consistently featured in the Gartner Magic Quadrant and IDC MarketScape for its innovation and reliability. Learn more.
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .