Frequently Asked Questions
Product Information
What is Priority ERP?
Priority ERP is a cloud-based business management solution designed to streamline operations, centralize data, and automate workflows for organizations across industries such as retail, manufacturing, healthcare, and hospitality. It offers modular, all-in-one functionality, including native WMS, analytics, CRM, financial management, and more. Learn more.
What industries does Priority ERP support?
Priority ERP supports a wide range of industries, including retail, manufacturing, healthcare, hospitality, agriculture, construction, electronics, financial services, medical devices, municipalities, nonprofits, pharmaceutical, professional services, software and technology, wholesale & distribution, and food & beverage. See full list.
Features & Capabilities
What are the key features of Priority ERP?
Priority ERP offers integration simplicity, no-code customizations, advanced analytics, industry-specific modules, automation, scalability, and centralized data management. It includes hundreds of pre-defined reports, built-in workflows, AI recommendations, and supports multi-company operations. Learn more.
Does Priority ERP support no-code customizations?
Yes, Priority ERP allows businesses to adjust field names, screen layouts, and workflows without IT support, enabling rapid adaptation to changing business needs. Source.
How does Priority ERP help with automation?
Priority ERP includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency across departments. Source.
What analytics capabilities does Priority ERP provide?
Priority ERP offers hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making and business strategy. Source.
Use Cases & Benefits
Who can benefit from Priority ERP?
Priority ERP is ideal for CFOs, IT Directors, Operations Leaders, and organizations seeking a reliable, scalable ERP system that avoids extensive customization and risks associated with end-of-life software. It is suitable for businesses in retail, manufacturing, healthcare, hospitality, and more. Source.
What business impact can customers expect from using Priority ERP?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority ERP streamlines workflows, automates processes, and provides actionable analytics, helping businesses grow and adapt to changing market needs. Source.
What problems does Priority ERP solve?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated systems, manual processes, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source.
Customer Proof & Testimonials
What feedback have customers shared about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler than other leading ERP solutions. Read case studies.
Who are some of Priority's customers?
Priority is trusted by leading companies such as Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. See full customer list.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Source.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation. Source.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source.
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. Source.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source.
Implementation & Support
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source.
How easy is it to get started with Priority ERP?
Priority ERP offers professional services for configuration, data migration, and training, as well as on-site and virtual training sessions. Customers also have access to Priority Xpert, which includes a knowledge base, video tutorials, and support tools for self-service. Source.
What customer service and support is available after purchasing Priority ERP?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Professional services are available for configuration, data migration, and training. Multilingual support resources are also provided. Source.
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority ERP provides automatic software updates and zero-downtime maintenance for SaaS customers. Updates are installed outside work hours, and upgrades are tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest and second latest software versions, with extended support for older versions for an additional fee. Source.
Legal & Compliance
Where can I find Priority ERP's End User License Agreement (EULA)?
The EULA is available for Israeli and non-Israeli customers in English and Hebrew. Israeli (English), Israeli (Hebrew), Non-Israeli (English). Previous versions are also available. See previous versions.
Where can I find Priority ERP's Data Protection and Privacy Addendums?
Priority's Data Protection Addendum (DPA) and Privacy Addendum are available online. DPA (May 2018), Privacy Addendum (Hebrew).
Where can I find Priority ERP's Support Services Agreement?
The Support Services Agreement is available for Israeli and non-Israeli customers in English and Hebrew. Hebrew (Israeli), English (Israeli), English (Non-Israeli).
Where can I find Priority ERP's General Conditions Addendum?
The General Conditions Addendum is available for Israeli and non-Israeli customers in English and Hebrew. Hebrew, English (Israeli), English (Non-Israeli).
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When was this page last updated?
This page wast last updated on 12/12/2025 .
