Optimize municipality operations and resources to better serve the community needs
Priority cloud ERP helps municipalities and utilities improve efficiency and effectiveness in managing their operations, such as finance, human resources, procurement, asset management, and customer service. By providing a centralized platform, Priority ERP enables municipalities and utilities to automate and streamline processes, enhance communication and collaboration among departments, and gain greater visibility and control over their resources and performance. It also helps meet regulatory requirements, reduce errors and fraud, and provide better services to their citizens.
Priority's ERP municipality management software provides both government bodies and utility providers, such as electrical, water, and household gas, a single intuitive platform to view and access their business data, from anywhere, at any time. This results in substantial savings in time, resources, and overall expenditure, enhancing the quality of service to the citizenry.
Priority's Municipal ERP software consolidates data, including permits, licenses, inspections, comprehensive financial management, payroll, and more through a centralized system, while maintaining tight control over revenue and expenditures across multiple departments.
Priority embeds AI capabilities into its core architecture, spanning all ERP functions, and delivering context-aware AI and automation that elevates ERP from tactical processes to strategic business orchestration. AI capabilities have been added to Priority ERP platform tools so that AI can be used throughout the Priority ERP system, in any process that the user wants, as platform tools are system-wide.
Priority's aiERP incorporates a three-pillar concept – an aiERP Assistant provides frictionless, dynamic and hyper-personalized user experience across multiple devices and interaction models; an aiERP Advisor integrates AI directly into ERP functions and provides proactive insights based on user questions and context; and an aiERP Agent provides cross-process automation and intelligent task orchestration, moving beyond single process automation.
Expanding all the time, features include the ability for users to interact with the ERP in natural language for data queries and creating business rules and automating workflows, demand forecasting, AI-assisted email writing, ADP route optimization, AI-powered descriptive analytics and more.
Priority ERP covers the meter reading process, either via hand-held terminals or remote readings, and the customer charge for water or sewage.
The system supports the process of levying municipal taxes on property owners.
The entire process in which municipal authorities charge parents with education related payments is supported by the platform.
Priority ERP manages the process of fines and court cases related to municipal bylaws offenses.
Priority ERP supports a structured system for the management of customer applications for municipal services including the process of signpost permissions and fees.
Priority's support for these municipal activities includes all charges and payments relevant to the various entities in the municipal system (water consumption, property tax and education charges, etc.), the definition of the enforcement criteria and the transfer of existing debts in all active components in the system.
Provides a comprehensive view of municipal finances, including budgets, tax revenues, expenditures, and accounting.
Provides customizable reporting and data analytics, enabling informed decision-making and identification of areas for improvement.
Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.
“Priority's scalable expansion capability makes operating Sela accelerated growth an effortless experience and contributes to significant resource savings. Priority's advanced modules and the connectivity to external systems helped us expand to new areas of activity.”
Naama Brenner, CFO at Sela Binuy
“Right after going live in 2022, the company management and the communal centers realized that a comprehensive ERP system was necessary to optimize daily operations. Priority provides a real-time, unified view of all the data.”
Amichai Richter, VP of Operations at the The Tel Aviv Education, The Education, Culture and Neighborhood Renewal Company
Priority connects easily with the systems you already use. With open APIs and a growing marketplace of ready-to-use integrations, you can extend your ERP and keep your business systems in sync.
How is ERP used in Municipalities?
ERP systems are used in municipalities to streamline and automate various functions, such as financial management, budgeting, procurement, asset management, project management, human resources, payroll, and citizen services. The ERP system allows different departments to collaborate and share information seamlessly, reducing redundancies and improving the efficiency of operations. ERP can automate the process of issuing permits, licenses, and certificates, allowing citizens to apply online and track the status of their applications. The system can also facilitate communication between municipal employees and citizens, improving responsiveness to requests and inquiries. An ERP system can help municipalities provide better services to their citizens while reducing costs and improving transparency and accountability.
What are the advantages of using an ERP for Municipalities?
ERP systems can offer several advantages to municipalities, including improving financial management and budgeting, streamlining procurement and inventory management, enhancing citizen services through online portals and mobile apps, improving data management and analysis, and increasing operational efficiency and transparency. With an ERP, municipalities can optimize resource allocation, better manage personnel, and improve overall organizational performance. Additionally, ERP systems can help municipalities comply with regulatory requirements, reduce the risk of fraud and errors, and provide a centralized platform for managing and sharing information across departments and stakeholders.
What are the key modules for Municipalities?
An ERP system for municipalities includes modules for financial management, such as accounting and budgeting, as well as procurement and inventory management for managing supplies and equipment. It also has a module for managing human resources, payroll, and citizen relationship management for managing interactions with residents and businesses. In addition, modules for managing permits and licenses, planning and zoning, public works, and asset management can help municipalities efficiently manage their operations and resources.
How long does the implementation process typically take?
The timeline depends on the complexity of your requirements, but the team will provide a detailed project plan during the analysis phase.
Can Priority ERP integrate with other software my business uses?
Yes, Priority ERP has over 150 certified connectors, and supports plug-and-play integrations with a wide range of third-party software, and the professional services team can develop custom connectors if needed.
Does Priority ERP comply with local and global regulations?
Yes, Priority ensures compliance with relevant regulations, adapting the system to meet local and global standards which sometimes requires customization.
Why do companies replace their existing ERP with Priority?
Companies typically switch to Priority when their current ERP becomes too rigid, expensive to maintain, or unable to adapt to changing business needs. Priority offers a flexible, modern platform that supports growth, automation, and continuous change—without forcing businesses into heavy customization or long-term lock-in.
How long does it take to replace a legacy ERP with Priority?
Timelines vary by scope, but Priority implementations are typically faster and more predictable than legacy ERP replacements. Its configuration-first approach reduces dependency on development and helps teams move forward quickly.
Does Priority support industry-specific requirements?
Yes. Priority provides deep, industry-ready functionality across manufacturing, distribution, retail, services, warehouse management, and more, while still allowing companies to adapt the system to their unique operational needs.
How customizable is Priority ERP?
Priority is highly configurable without heavy coding. Customers can independently customize processes, workflows, forms, reports, automations, mobile apps, and portals using built-in tools—maintaining control while keeping long-term costs low.
Will Priority ERP scale as our business grows?
Yes. Priority is designed to scale with your business—supporting increased transaction volumes, users, complexity, and new business models without requiring system replacement. Many customers continue using Priority as they expand into new markets, industries, or geographies.
How is Priority different from other ERP systems?
Unlike rigid ERP systems that require heavy customization or long-term lock-in, Priority is built for flexibility and openness. Customers can tailor workflows, business rules, screens, reports, portals, and mobile apps using no-code and low-code tools—without relying heavily on developers or external consultants.
How is Priority ERP licensed and priced?
Priority ERP is offered as a subscription-based solution with flexible quarterly commitments and no long-term lock-in. Pricing is based on predefined ERP packages, the number of users, and selected capabilities—so you can start with what you need today and scale easily as your business grows.
How do you get started with Priority ERP?
The best way to get started is with a personalized demo, where you can see how Priority fits your business processes, industry needs, and growth plans.
To access the file, please complete the form below.
