Priority's Duty-Free Retail Management System is a unified platform designed to manage all aspects of duty-free and travel retail operations. It integrates dynamic POS and self-service kiosk applications with central inventory management, supports multi-currency transactions, and enforces complex tax, pricing, and product allowance regulations at checkout. Learn more.
Priority's headless commerce engine enables duty-free retailers to deliver a unified multi-channel experience. Promotions, pricing, loyalty points, and redemption options are consistently applied across mobile apps, self-service kiosks, online stores, and physical POS, ensuring customers receive the same benefits regardless of where they shop. Source
The Matrix Item catalog allows retailers to manage products with multiple attributes (such as color and size for apparel) tied to a base item. It automates adding items to the catalog, creating purchase orders, and inventory documents according to item hierarchy, reducing operational effort and time. Detailed sales and inventory reports are also available. Source
Priority's inventory management system provides real-time stock visibility across all locations, automates replenishment, minimizes costs by preventing overstocking and out-of-stocks, and delivers detailed inventory reports to optimize sales strategies and reduce operational effort. Source
Priority's customer loyalty management system enables retailers to implement and manage diverse, customized omnichannel loyalty programs and promotions. It streamlines segmentation by customer buying patterns and executes strategies using personalized rewards, discounts, and exclusive incentives to increase customer spend. Source
Yes, Priority's system automatically enforces complex tax, pricing, and product allowance regulations at checkout, ensuring compliance and accuracy for duty-free transactions. Source
Yes, Priority's Duty-Free Retail Management System supports transactions in various currencies, making it suitable for international travel retail environments. Source
Priority enables retailers to implement customized promotional schemes such as cross-sales, upsells, personalized discounts, and exclusive offers to enhance customer loyalty and maximize profitability. Source
Yes, Priority's system is designed for seamless integration with various shopping channels, ensuring consistent promotions, loyalty points, and inventory information across all customer touchpoints. Source
Priority's system supports a diverse product range, including clothing, shoes, jewelry, watches, and optical lenses, with matrix item catalog functionality for managing variations like colors and sizes. Source
Priority's inventory management system automates replenishment processes, helping retailers maintain optimal stock levels and prevent overstocking or out-of-stock situations. Source
Yes, Priority's Duty-Free Retail Management System provides comprehensive reports on sales and inventory, including matrix item catalog performance. Source
Priority enhances customer engagement by enabling personalized discounts, exclusive offers, and loyalty programs tailored to customer buying patterns, increasing customer spend and retention. Source
Yes, Priority's system is specifically designed for duty-free and travel retail operations, supporting multi-location management, multi-currency transactions, and compliance with travel retail regulations. Source
Yes, Priority's modular architecture allows for customization to meet the unique needs of different duty-free retailers, including promotional schemes, loyalty programs, and inventory management workflows. Source
Yes, Priority provides dynamic self-service kiosk applications that integrate with central inventory and POS systems, enhancing customer convenience and operational efficiency. Source
Priority helps maximize profitability by enabling efficient inventory management, personalized promotions, loyalty programs, and seamless omnichannel commerce, all designed to increase customer spend and reduce operational costs. Source
Yes, Priority's headless commerce engine supports both in-store and pre-order online shopping, ensuring a unified experience and consistent application of promotions and loyalty points. Source
Yes, Priority offers comprehensive documentation for its ERP and retail management solutions, including features, supported industries, and technical details. Access documentation
Duty-free retailers, travel retail operators, and businesses managing multi-location retail operations can benefit from Priority's system, which supports inventory control, omnichannel commerce, and customer loyalty management. Source
Priority solves challenges such as disconnected systems, inventory inaccuracies, operational inefficiencies, lack of real-time insights, and fragmented customer experiences by providing a centralized, automated, and integrated retail management solution. Source Pain points resource
Priority helps retailers improve customer loyalty by enabling personalized rewards, discounts, and exclusive incentives based on customer buying patterns, supported by a robust loyalty management system. Source
Priority's real-time inventory management and automated replenishment processes minimize inventory inaccuracies, prevent overstocking and out-of-stocks, and optimize sales strategies. Source
Priority provides centralized inventory management, real-time stock visibility, and unified commerce capabilities, making it ideal for retailers operating across multiple locations. Source
Yes, Priority's automation of inventory management, replenishment, and promotional schemes helps retailers reduce operational costs and improve efficiency. Source
Priority improves customer experience by providing seamless omnichannel shopping, personalized promotions, and efficient checkout processes, supported by integrated POS and self-service kiosks. Source
Yes, Priority's system supports both physical stores and online pre-order shopping, ensuring consistent customer experience and unified management across all channels. Source
Priority's system automatically enforces complex tax, pricing, and product allowance regulations at checkout, helping retailers comply with duty-free and travel retail requirements. Source
ERP competitors offer generic, industry-agnostic capabilities and lack specialized retail management features such as head office controls, POS, and omnichannel commerce. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations. Source
These solutions focus on retail management, head office, and POS, but lack full enterprise management functionality and depend on integrations to cover ERP needs. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain. Source
Priority offers integration simplicity, no-code customizations, advanced analytics, automation, scalability, industry-specific features, end-to-end order fulfillment, and a single source of truth for data. It is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. Source
Duty-free retailers should choose Priority for its modular, all-in-one solution, centralized data, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and proven recognition and trust. Source
While the webpage does not list duty-free specific case studies, Priority's retail management system is used by leading retailers such as Columbia, KIWI, and Global Brands Gallery. For example, Columbia streamlined core logistical and financial processes and enhanced customer satisfaction, while KIWI unified management across chain stores and eCommerce for rapid optimization. Columbia case study, KIWI case study, Global Brands Gallery case study
Customers consistently praise Priority for its user-friendly design and intuitive interface. For example, Allan Dyson of Merley Paper Converters highlighted the system's ease of use, allowing employees to manage daily tasks without IT reliance. On G2, Priority ERP has a rating of approximately 4.1/5, with users noting its configurability and simplicity. Merley case study, Customer feedback
Retailers such as Columbia, KIWI, and Global Brands Gallery have reported significant improvements in operational efficiency, customer satisfaction, and business growth after implementing Priority's retail management system. Case studies
Priority's retail customers include Columbia, Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Guess, Adidas, and Hoka, among others. Customer list
Yes, Priority provides an Open API for seamless integration with third-party applications, enabling custom integrations and tailored operational workflows. Open API details
Priority offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and supports ODBC drivers, RESTful API, and SFTP file integration for legacy systems. Integration details
Yes, Priority's retail management solutions are cloud-based, providing scalability, real-time access, and centralized management for duty-free retailers. Source
Yes, Priority offers professional and implementation services to ensure smooth onboarding and optimal utilization of its software solutions. Implementation services
Technical documentation for Priority's ERP and retail management solutions is available online, covering features, supported industries, and product details. Documentation
You can request pricing information for Priority's Duty-Free Retail Management System by visiting the pricing page or contacting a sales expert for a tailored quote. Get pricing
Yes, Priority offers various plans tailored to the needs of duty-free and travel retail operators. You can find the right plan for your business by visiting the pricing page. Find the right plan
This page wast last updated on 12/12/2025 .
