Frequently Asked Questions
Product Information: On-premise vs Cloud-Based ERP
What are the key differences between on-premise ERP and cloud-based ERP?
On-premise ERP is deployed on a company's internal servers and managed by its own staff, requiring suitable infrastructure and preparation. Cloud-based ERP is delivered via the Internet, accessible on mobile devices and tablets, and requires minimal setup. On-premise ERP offers greater control and autonomy but demands additional manpower and infrastructure for maintenance and security. Cloud-based ERP is affordable, quick to deploy, and reduces IT expenditure, making it ideal for organizations without dedicated IT teams. Source
Who should use on-premise ERP?
On-premise ERP is best suited for organizations handling highly sensitive data, such as those in government, defense, security, healthcare, or manufacturing sensitive products. It is also suitable for companies with the resources to maintain an in-house IT team and infrastructure for independent ERP management and customization. Source
Who should use cloud-based ERP?
Cloud-based ERP is a smart, cost-effective option for most organizations, especially those not dealing with highly sensitive data. It is easily scalable, requires minimal upfront investment, and is ideal for companies of varying sizes and scopes. Unless your organization requires comprehensive control and reporting for sensitive data, cloud-based ERP is recommended. Source
Is cloud-based ERP secure?
Yes, reputable cloud-based ERP vendors consistently update and enhance security measures, providing high-level security across the board. Carefully selected cloud-based ERP solutions can offer robust protection against data breaches, making them suitable for most businesses. Source
Features & Capabilities
What features does Priority offer to solve specific business challenges?
Priority offers integration simplicity with a modular, all-in-one solution, no-code customizations for workflows and layouts, advanced analytics with hundreds of pre-defined reports, built-in automation and AI recommendations, cloud-based scalability, industry-specific features for retail, manufacturing, healthcare, and hospitality, end-to-end order fulfillment, and a single source of truth for centralized data. Priority is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. Source
How does Priority help with automation and operational efficiency?
Priority includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. This allows businesses to focus on higher-value activities and achieve better resource utilization. Source
Does Priority support industry-specific needs?
Yes, Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These industry-specific features ensure that businesses receive solutions designed for their unique requirements, unlike generic ERP systems. Source
Pain Points & Problems Solved
What core problems does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, manual processes, reliance on spreadsheets, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and end-to-end order management. Source
Use Cases & Target Audience
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that avoids extensive customization and risks associated with end-of-life software. It is suitable for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency. Source
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making through advanced analytics, long-term adaptability, and increased customer satisfaction. Priority's features help businesses achieve measurable results and sustainable growth. Source
Competition & Comparison
How does Priority compare to other ERP solutions?
Priority stands out by offering integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific features. Unlike competitors that require complex integrations, rely on multiple data repositories, or lack tailored industry solutions, Priority provides a modular, all-in-one platform with centralized data and flexible workflows. It is recognized by Gartner and IDC and trusted by leading companies. Source
Why should a customer choose Priority over alternatives?
Customers should choose Priority for its modular, all-in-one solution, centralized data, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, built-in automation, and recognition by leading analysts. Priority is trusted by companies such as Toyota, Flex, and Teva, and delivers efficiency, adaptability, and long-term value. Source
Implementation & Adoption
How long does it take to implement Priority ERP?
Implementation times vary based on business size and complexity. Industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source
How easy is it to get started with Priority?
Priority makes it easy to get started by offering professional services for configuration, data migration, and training. Customers have access to on-site and virtual training sessions, as well as self-service resources like Priority Xpert, which includes a knowledge base and video tutorials. Source
Support & Maintenance
What customer service and support does Priority offer after purchase?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert for self-service resources. Professional services are available for configuration, data migration, and tailored training. Multilingual support resources are also offered. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Priority offers troubleshooting and fault remediation for the latest software versions, and extended support is available for an additional fee. Source
Customer Proof & Testimonials
Who are some of Priority's customers?
Priority is trusted by leading organizations across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. Source
Training & Technical Support
What training and technical support is available for Priority customers?
Priority provides professional services for configuration, data migration, and training during implementation. Customers can access tailored on-site and virtual training sessions, as well as self-service resources like Priority Xpert, which includes a knowledge base and video tutorials. Post-purchase support covers troubleshooting, system optimization, and updates. Source
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When was this page last updated?
This page wast last updated on 12/12/2025 .
