Frequently Asked Questions

Implementation & Onboarding

Why should I consider hiring an external consultant for ERP onboarding?

Hiring an external ERP consultant can help address disagreements among decision-makers, provide objective and unbiased assessments, and bring broader industry experience to your ERP deployment. External consultants are skilled in handling complex processes such as data migrations, employee training, system testing, and third-party software integrations. They act as a bridge between your internal team and third-party vendors, ensuring a smooth and successful onboarding process. (Source)

How long does it take to implement Priority ERP?

Implementation times for Priority ERP vary depending on business size and complexity. Industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take between 1-6 months. Priority provides professional services, including configuration, data migration, and training, to ensure a smooth implementation. (Learn more)

What support and training does Priority offer during and after implementation?

Priority offers comprehensive support, including professional services for configuration, data migration, and tailored training (on-site and virtual). Customers also have access to Priority Xpert, a knowledge base with video tutorials and self-service support tools. Post-purchase support includes troubleshooting, system optimization, updates, and customizations. Multilingual resources are available on the support page. (Support)

Features & Capabilities

What are the key features of Priority ERP?

Priority ERP offers integration simplicity, no-code customizations, advanced analytics, industry-specific features, automation, and scalability. Businesses can adjust workflows and layouts without IT support, access hundreds of pre-defined reports, and benefit from built-in AI recommendations. Priority supports industries such as retail, manufacturing, healthcare, and hospitality with tailored functionalities. (About Priority)

How does Priority ERP help automate business processes?

Priority ERP includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. Automation features are designed to streamline processes across departments, freeing employees to focus on higher-value activities. (About Priority)

Does Priority ERP support industry-specific requirements?

Yes, Priority ERP provides tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These industry-specific features ensure that businesses receive solutions designed for their unique operational needs, unlike generic ERP systems. (About Priority)

Use Cases & Benefits

What business problems does Priority ERP solve?

Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated systems, manual processes, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and a single source of truth for all operational and customer data. (About Priority)

What business impact can customers expect from using Priority ERP?

Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority's features help businesses streamline processes, reduce manual errors, and achieve measurable ROI. (About Priority)

Who are Priority's customers?

Priority serves thousands of companies worldwide, including notable brands such as Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. (Customer List)

What feedback have customers given about Priority's ease of use?

Customers consistently praise Priority for its flexibility, high level of customization, and intuitive interface. For example, Allan Dyson (Merley Paper Converters) noted full automation and ease of use, Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box, and Tomer Lebel (Cyberint) stated Priority is much easier to understand and operate than other leading ERP solutions. (Case Studies)

Competition & Comparison

How does Priority ERP compare to other ERP solutions like SAP, Oracle, Microsoft Dynamics, Acumatica, NetSuite, Sage, Odoo, and Business Central?

Priority ERP stands out by offering industry-specific features, ease of use, no-code customization, and cost-effective pricing. Unlike competitors that require heavy customization, complex integrations, or contract lock-in, Priority provides a modular, all-in-one solution with flexible quarterly commitments and no lock-in contracts. It supports multi-company operations, advanced analytics, and compliance with major standards (FDA, GDPR, SOX, ISO9000, ISO27001, SOC 2 Type 2). Priority is consistently recognized by Gartner, IDC, and TEC. (About Priority)

Why should a customer choose Priority over alternatives?

Priority offers integration simplicity, a single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and is trusted by leading companies. These advantages make Priority a preferred choice for businesses seeking efficiency, adaptability, and long-term value. (About Priority)

Technical Requirements & Maintenance

How does Priority ERP handle maintenance, upgrades, and troubleshooting?

Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Priority offers troubleshooting and fault remediation for the latest versions, with extended support available for an additional fee. (Support)

Customer Proof & Testimonials

What do customers say about Priority's support and service?

Customers highlight Priority's reliable platform, affordability, and high level of support and customer service. For example, "The Priority platform is very flexible, highly customizable, and easy to use. The platform is reliable and affordable, and there is a very high level of support and customer service." (Customer Feedback)

Target Audience & Use Cases

Who is the target audience for Priority ERP?

Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders at organizations seeking a reliable ERP system that avoids extensive customization and the risks of end-of-life software. It is designed for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency. (Priority ERP Overview)

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Blog Need an outside consultant to onboard your new ERP?
Oct. 09, 2021
Blog
ERP

Need an outside consultant to onboard your new ERP?

Keren Sherer Taiber

Chief Product Officer

Summarize with AI:

Onboarding your new ERP system is no easy feat. It's a lengthy and complex implementation process that requires the support of an organization's management team, and when and where possible, should also include a dedicated in-house ERP project team.

But it's highly recommended that companies not make the ERP journey alone. Successful, (aka, headache and hassle-free) onboarding requires consultation with ERP implementation experts who can make your ERP deployment smooth and painless. Things that can go wrong, and often do during onboarding, are data migrations, employee training, system testing, and third-party software integrations, to name just a few.

While some organizations have their own in-house IT departments and system admins, many others choose to hire external ERP consultants. While both have their plusses and minuses, it may be a good idea to hire external consultants, even if you have an internal team.

Let's take a look at 5 reasons why your organization should consider an external consultant during ERP onboarding.

1. Decision-makers are often not in agreement with one other

While internal teams have hands-on experience about how an organization functions, and what's best for it, actual decision-makers may not agree with one other. Studies show that decision-makers are often in disagreement when it comes to ERP deployment. As a result, deployments get delayed and in some cases, may fail altogether. An external consultant ensures that these disagreements are addressed professionally and fairly, in accordance with the company's real business requirements, often based on performing a thorough needs analysis, and company policies and procedures.

2. External teams tend to be objective and unbiased

Although internal consultants can suggest what's best for an organization in terms of choosing the right ERP, their views are often colored by the company culture and work environment already in place, and many, for years, if not decades. As a result, their opinions may tend to be subjective and may not be reflective of the industry at large. On the other hand, external consultants can assess various strengths and weaknesses within your organizational structure and suggest ways to make ERP deployment successful. Their assessments tend to be objective and unbiased, as their views are not influenced by the decision makers in your organization.

3. External consultants have broader industry experience

ERP consultants work with a wide variety of clients, and have an enviable level of experience when it comes to choosing the right ERP onboarding strategy. They also understand various technological trends that may influence ERP deployment today, and well into the future. Many consultants also work closely with specialized consultancy firms and their experience outpaces your internal team's consulting skills. ERP consultants are not limited to specific industry verticals. Rather, their advisory role draws from their vast experience that's not limited to a single organization or market.

4. External consultants make better technological decisions

Professional ERP consultants are aware of the latest technological trends that can potentially affect the success of your ERP deployment. They are constantly exposed to the latest shifts in ERP and related technologies. As a result, they are better equipped to make recommendations to ensure that integrations, employee training, and data migrations are smooth. What's more, they have access to business insights that reveal which technology may soon become obsolete. Bottom line? This information will help you to avoid making costly investments and choose your ERP system wisely.

5. External consultants can liaise with your internal team and third-party vendors

If you already have an internal team of consultants in place, they can work closely with an external consultant or with an entire team of consultants. This helps to balance both internal and external views on what's best for your organization in terms of ERP deployment. External consultants can also liaise with third-party vendors who can enhance your ERP system with additional modules and functionality. Third-party integrations are often necessary during complex deployments in niche environments. In other words, external consultants act as a 'bridge' between your internal team and various third-party players to further ensure successful deployment.

Your ERP vendor may assign a team of consultants to work with you

In most cases, ERP vendors have a team of consultants readily available to assist their clients. If you've shortlisted prospective ERP vendors, it's a good idea to seek consultation regarding your ERP deployment strategy. A consultant will help you onboard your new ERP system, and ensure that your data migrations and third-party integrations go smoothly. Some of these services may incur additional costs, especially if complex processes are involved, but rest assured that an external consultant can work wonders, and make your ERP onboarding process a success.

To learn more about onboarding ERP in your organization, contact us for a no-obligation call with one of our ERP implementation experts.

In this article we've covered

ERP
ERP Implementation
ERP Trends

The Author

Keren Sherer Taiber

Chief Product Officer

Since joining Priority in 1998, Keren has progressed through several leadership positions and now leads as the Director of Product Strategy. She has an industrial engineering degree and an MBA from Tel Aviv University. Her journey reflects a consistent dedication to advancement and excellence.

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