Guide to ERP Modules: Features, Functions & Benefits

A supply chain management ERP module helps businesses to track and monitor their goods and supplies across the supply chain. It helps manage, track, and liaise with suppliers, vendors, manufacturers, and warehouse managers. A supply chain management module can help automate critical supply chain functions: demand forecasting and supply planning, replenishment, order fulfillment, and managing variability. This module helps optimize and manage inventory movement while tracing every unit of raw material back to its origin.

Customer relationship management (CRM) modules simplify sales and marketing processes by streamlining customer and sales-related data. It helps enhance support and marketing communication by segmenting data and deriving rich customer insights. The CRM module acts like a contact management application that can tie order history to each customer, issue tickets, create quotes, and boost customer support performance. Many ERP suites only focus on backend CRM operations, whereas others include a full-fledged CRM module in the ERP suite.

A Human Resource Management (HRM) module helps companies hold employee data, conduct performance appraisals, track time and attendance, and manage payroll processes (some ERP systems offer a separate Payroll management module). It holds an enormous amount of information related to employees. It helps automate processes like approving leave requests, delivering specific training modules, recruitment, talent management, time and attendance, compensation, and access management. It acts as a single source of truth to manage the employee journey, from recruitment to departure from the organization.

Warehouse management ERP modules help manage and streamline different warehouse-related functions such as picking and shipping inventory, moving goods and storing them in warehouses despite space constraints, and being able to track every item in the warehouse to its origin. It helps warehouse managers and employees control workflow and coordinate with different entities such as shipping yards, suppliers, and vendors. The warehouse management module also helps process bills and orders when the inventory needs replenishment.

A project management ERP module helps developers, manufacturers, and other project-intensive industries to streamline their projects and achieve deliverables efficiently. It enhances collaboration and allows organizations to implement their chosen project management frameworks.

An equipment rental ERP module is a software solution that helps organizations simplify and automate their equipment rental processes. It provides an end-to-end solution to seamlessly manage various aspects of servicing, renting, and invoicing different types of equipment. By using an equipment rental module, businesses can improve their operational efficiency and offer better customer service to their clients.

A manufacturing ERP module is specifically designed to help plan and manage production cycles. From ensuring that the shop floor is run efficiently to ensuring that products pass stringent quality tests, a manufacturing module allows factories and manufacturing units to manage various manufacturing processes.

A material requirement planning module helps manufacturers to streamline their production process. It boosts the efficiency of planning, scheduling, and managing inventory and keeps up to date with compliance requirements. MRP effectively coordinates with workers and the machines they work with. As a result, the production process benefits from enhanced capability and effectiveness.

Retail and e-commerce management modules help stores to implement omnichannel and multi-channel sales strategies successfully. They help implement sales and marketing campaigns, process orders and payments, and engage with customers throughout their buyer journey. This module is essential for brick-and-mortar retail units, e-commerce stores, and those who adopt a combined approach.

Mobile ERP helps organizations to manage their businesses remotely and access information on the go. Advanced mobile ERP solutions support sales mobility, support for field services, and access to a diverse range of customized on and off-site applications, which aim to enhance productivity and improve team collaboration.