SMI Group doubles ERP adoption and unifies operations with Priority

By 2015, SMI's standalone legacy systems could no longer scale with the company's growth or support the rigorous traceability required by defense customers. Data was siloed across departments, manual reconciliations caused delays, and there was no unified view of projects, stock, or financial performance. CEO Keith Wells determined that a robust, integrated ERP was essential to modernize processes, enhance customer support, and drive efficiency improvements across the organization.

After evaluating five ERP solutions, SMI selected Priority ERP for its comprehensive manufacturing capabilities and flexible architecture. Medatech UK led the implementation, delivering:

• A single, cloud-based database uniting production, inventory, sales, purchasing, and accounting
• Four fully deployed modules: Manufacturing, CRM, Financial Management, and Project Management
• Custom workflows and dashboards tailored to defense-sector project requirements
• Automated approval rules and real-time reporting to streamline decision-making

The intuitive interface and role-based customization minimized training time and drove rapid adoption.

Since going live on Priority ERP, SMI has eliminated departmental silos and manual workarounds, achieved full end-to-end process integration, and empowered more staff to leverage real-time data. The deployment of four core modules provides a complete platform for manufacturing execution, customer relationship management, financial control, and project-based workflows, positioning SMI for continued growth in mission-critical markets.

With Priority ERP, SMI Group has achieved a streamlined, resilient system foundation, enabling uninterrupted manufacturing operations, tighter project control, and scalable support for its defense and aerospace customers.