Industry:
Manufacturing, Pharmaceutical
Country:
United Kingdom
Website:
www.rochestermidland.com
Partner:
ABS Limited
overall efficiency gain
in-house screen customization
real-time process monitoring
Rochester Midland Corporation (RMC) has led the UK and Ireland specialty-chemical and water-treatment market since 1888. Headquartered in Wales with a manufacturing plant and training center, RMC provides sustainable water and wastewater programs, cleaning and sanitizing solutions, and hygiene services for food, beverage, institutional, and industrial customers, balancing people, planet, and profit.
As RMC's customer demands grew, they needed to upgrade to a more robust ERP that could:
“For 15 years we'd relied on an aging system that could no longer keep up with customer demands or our need for tight cost control on annual service contracts,”
Pauline Roberts, Business Director, RMC
After evaluating multiple vendors, RMC chose Priority ERP via partner ABS Limited for its comprehensive manufacturing module and flexible, role-based interface. Key steps included:
Since go-live, RMC has consolidated all operations into a single ERP, eliminated manual workarounds, and automated process monitoring. The finance and service teams now generate invoices, schedule contracts, and track stock with a few clicks, enabling a 20% boost in overall efficiency.
Overall operational efficiency
Baseline
+20% efficiency gain
Screen customization
0 in-house, required IT
100% in-house, no IT needed
Process compliance monitoring
Manual audits
Automated via BPM
“Priority has proven to be a true, cost-effective solution with an affordable total cost of ownership. We've increased efficiency by 20%, and that's impressive in our industry. Would we recommend Priority? Yes, in a flash!”
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