Rochester Midland Corporation (RMC) has led the UK and Ireland specialty-chemical and water-treatment market since 1888. Headquartered in Wales with a manufacturing plant and training center, RMC provides sustainable water and wastewater programs, cleaning and sanitizing solutions, and hygiene services for food, beverage, institutional, and industrial customers, balancing people, planet, and profit.
Key results at a glance
overall efficiency gain
in-house screen customization
real-time process monitoring
“For 15 years we'd relied on an aging system that could no longer keep up with customer demands or our need for tight cost control on annual service contracts,”
Pauline Roberts, Business Director, RMC
The stats: Before and after Priority
Overall operational efficiency
Baseline
+20% efficiency gain
Screen customization
0 in-house, required IT
100% in-house, no IT needed
Process compliance monitoring
Manual audits
Automated via BPM
“Priority has proven to be a true, cost-effective solution with an affordable total cost of ownership. We've increased efficiency by 20%, and that's impressive in our industry. Would we recommend Priority? Yes, in a flash!”
Pauline Roberts, Business Director, RMC