How ATG Access unified operations and reduced inventory costs with integrated Priority ERP solution

ATG Access Managing Director Glenn Cooper recognized multiple critical issues limiting the company's ability to grow and operate with necessary transactional discipline:

• Fragmented data systems: Customer information was scattered across a Sage accounting system, three separate ACT databases, and numerous disparate Microsoft Excel spreadsheets stored on individual PCs, creating inefficiency, duplication, and limited visibility across the organization.
• Manufacturing management gaps: Internal manufacturing operations lacked proper management structure, including controlled use of work orders and effective sub-contractor management, preventing the company from operating efficiently as production demands increased.
• Manual Financial Processes: Business transactions were manually entered into financial ledgers, consuming time and introducing errors rather than being automated through integrated transactional data flows.
• Isolated Project Management: Project management, a critical component of ATG's business, operated independently from other business disciplines, preventing comprehensive reporting of ongoing costs and revenues and creating information silos.
• Inventory Control Limitations: The company couldn't effectively manage and control inventory throughout the complete business cycle, including the challenge of tracking separate inventory stocks held in service vans for field operations.
• Fundamental Knowledge Gaps: Beyond system limitations, the organization lacked the fundamental concepts and discipline required for effective manufacturing management and MRP operations, necessitating special educational efforts throughout the implementation by Priority consultants and independent consultants CCL to build foundational understanding.

These interconnected challenges prevented ATG Access from scaling operations and maintaining the operational discipline required to support their market-leading position.

ATG Access partnered with Priority Software and Medatech UK to implement a comprehensive, integrated ERP solution addressing all identified operational gaps.

• Complete ERP integration: Priority provided a complete solution covering all areas of ATG Access business operations, integrating previously siloed functions within one seamless database that served as a single source of truth for the entire organization.
• Full manufacturing suite: The implementation included Priority's complete standard manufacturing suite, providing work order management, sub-contractor control, inventory management, MRP capabilities, and production planning tools specifically designed for manufacturing environments.
• Specialized modules: Beyond core manufacturing, Priority implemented additional modules critical to ATG's business model:
  • Project management module: Fully integrated project tracking, costing, and revenue management
  • Customer service module: Comprehensive service history, contracts, returned materials, field service appointments, and van stock management
• Single-source implementation partner: Medatech UK delivered a unified point of contact for all implementation needs, including software configuration, hardware supply, network upgrading, and implementation consultancy, streamlining the project and ensuring seamless integration across all components.
• Educational foundation: Recognizing ATG's need for fundamental manufacturing management knowledge, Priority consultants and CCL independent consultants invested significant effort in educating ATG Access staff on core concepts of manufacturing management and MRP, building the organizational capability to leverage the new system effectively.

Priority ERP's implementation delivered comprehensive operational improvements across ATG Access, transforming their ability to manage and grow their market-leading bollard manufacturing business. ATG Access achieved a complete operational transformation through Priority ERP implementation, consolidating fragmented data systems into a single unified database that eliminated inefficiency and provided unprecedented visibility across the organization. The company enabled batch production techniques for sub-assemblies that were previously impossible in their job-shop environment, reducing manufacturing costs and improving efficiency. Most significantly, project management, described as “the major part of their business,” was integrated with operations for the first time, providing coherent and visible management of costs and revenues. Combined with improved inventory control, enhanced service provision, and automated financial processes, Priority positioned ATG Access for sustained growth while maintaining their market leadership position.

Data consolidation: Single unified database