Apr. 18, 2023
ERP

Priority Cloud ERP helps Smart Energy cut costs by 20%, eliminate downtime & remove hardware overhead

Industry:

Manufacturing

Country:

United States

20%

operating cost reduction

100%

system uptime

0

on-premise hardware or server investments

About Smart Energy

Smart Energy is a Florida-based provider of solar panels and renewable-energy products and services. The company delivers end-to-end energy-remodeling solutions-free site surveys, engineering, financing, permitting, installation, and monitoring-working with leading solar partners to create energy-efficient homes and businesses.

The Challenge

The challenge

As one of Florida's fastest-growing solar-energy providers, Smart Energy relied on a patchwork of on-premise and cloud tools, including a CRM that buckled under rising call volumes and complex project data. Founder & CEO Noam Yahav explains: “We ran outdated standalone systems that could no longer keep up with growth, especially when handling customer, subcontractor, and partner communications, the real 'heart' of our business.” Large ERP vendors offered powerful but painfully complex solutions, requiring months of implementation and extensive training-time and cost Smart Energy could not afford.

The Solution

The solution

Smart Energy partnered with Priority and its local project team to deploy Priority Cloud ERP. The cloud-native platform now manages every operational process in one place-finance, logistics, sales, project management, and a built-in CRM for customer service and technical support. Onboarding was fast and on budget, with employees trained thoroughly so they could manage daily tasks independently. “With Priority, we proved that implementing an ERP doesn't have to be long and tedious,” says Yahav. “We don't work harder; we work smarter.”

The Results

The results

Since go-live on Priority Cloud ERP, Smart Energy has eliminated on-premises servers and IT overhead, achieved uninterrupted system availability, and reduced operating costs by 20%. Sales reps generate quotes and invoices on the fly; project teams access real-time data on tablets in the field; and finance closes books more quickly. Manual workarounds and downtime are a thing of the past.

Metric
Before Priority
After Priority

Operating costs (IT, licensing, maintenance)

Before Priority
After Priority

Baseline

20% lower

System uptime

Before Priority
After Priority

Occasional server outages

100% cloud availability

On-premises hardware & servers

Before Priority
After Priority

Required

None

Quote & invoice turnaround time

Before Priority
After Priority

Manual, multi-system process

Instant within ERP

User dependence on IT support

Before Priority
After Priority

High

Self-service configuration

By moving to Priority Cloud ERP, Smart Energy has built a resilient, scalable platform, freeing resources from server maintenance and manual processes, empowering teams with real-time insights, and positioning the business for continued growth in the competitive renewable-energy market.

“Priority changed the way we do business, across the board. We learned that it's all about the data.”

Noam Yahav, Smart Energy Founder & CEO, Smart Energy

See how Priority works for you