What challenges did Smart Energy face before implementing Priority Cloud ERP?

Smart Energy struggled with a mix of outdated on-premise and cloud tools, including a CRM that could not handle rising call volumes and complex project data. Their standalone systems created bottlenecks in customer, subcontractor, and partner communications, and large ERP vendors offered solutions that were too complex, costly, and time-consuming to implement. (Source: Smart Energy Case Study, Apr. 18, 2023)

How did Priority Cloud ERP address Smart Energy's operational needs?

Priority Cloud ERP unified all of Smart Energy's operational processes—including finance, logistics, sales, project management, and CRM—into a single cloud-native platform. The implementation was completed quickly and within budget, with thorough employee training enabling staff to manage daily tasks independently. This eliminated manual workarounds and reduced dependence on IT support. (Source: Smart Energy Case Study, Apr. 18, 2023)

What measurable results did Smart Energy achieve after deploying Priority Cloud ERP?

After going live with Priority Cloud ERP, Smart Energy achieved a 20% reduction in operating costs, 100% system uptime, and eliminated all on-premise hardware and server investments. Sales representatives could generate quotes and invoices instantly within the ERP, project teams accessed real-time data in the field, and finance teams closed books more quickly. (Source: Smart Energy Case Study, Apr. 18, 2023)

How did Priority Cloud ERP impact Smart Energy's IT infrastructure and support needs?

By moving to Priority Cloud ERP, Smart Energy eliminated the need for on-premises servers and IT overhead. Employees became less dependent on IT support due to self-service configuration and user-friendly tools, allowing them to manage daily operations independently. (Source: Smart Energy Case Study, Apr. 18, 2023)

What feedback did Smart Energy provide about their experience with Priority Cloud ERP?

Noam Yahav, Founder & CEO of Smart Energy, stated: “Priority changed the way we do business, across the board. We learned that it's all about the data.” He also emphasized that implementing an ERP does not have to be long and tedious, highlighting the fast and effective onboarding process. (Source: Smart Energy Case Study, Apr. 18, 2023)

Smart Energy Cloud ERP Case Study

20%

operating cost reduction

100%

system uptime

on-premise hardware or server investments

About Smart Energy

Smart Energy is a Florida-based provider of solar panels and renewable-energy products and services. The company delivers end-to-end energy-remodeling solutions-free site surveys, engineering, financing, permitting, installation, and monitoring-working with leading solar partners to create energy-efficient homes and businesses.

The challenge

As one of Florida's fastest-growing solar-energy providers, Smart Energy relied on a patchwork of on-premise and cloud tools, including a CRM that buckled under rising call volumes and complex project data. Founder & CEO Noam Yahav explains: “We ran outdated standalone systems that could no longer keep up with growth, especially when handling customer, subcontractor, and partner communications, the real 'heart' of our business.” Large ERP vendors offered powerful but painfully complex solutions, requiring months of implementation and extensive training-time and cost Smart Energy could not afford.

The solution

Smart Energy partnered with Priority and its local project team to deploy Priority Cloud ERP. The cloud-native platform now manages every operational process in one place-finance, logistics, sales, project management, and a built-in CRM for customer service and technical support. Onboarding was fast and on budget, with employees trained thoroughly so they could manage daily tasks independently. “With Priority, we proved that implementing an ERP doesn't have to be long and tedious,” says Yahav. “We don't work harder; we work smarter.”

The results

Since go-live on Priority Cloud ERP, Smart Energy has eliminated on-premises servers and IT overhead, achieved uninterrupted system availability, and reduced operating costs by 20%. Sales reps generate quotes and invoices on the fly; project teams access real-time data on tablets in the field; and finance closes books more quickly. Manual workarounds and downtime are a thing of the past.

Metric

Before Priority

After Priority

Operating costs (IT, licensing, maintenance)

Before Priority

After Priority

Baseline

20% lower

System uptime

Before Priority

After Priority

Occasional server outages

100% cloud availability

On-premises hardware & servers

Before Priority

After Priority

Required

None

Quote & invoice turnaround time

Before Priority

After Priority

Manual, multi-system process

Instant within ERP

User dependence on IT support

Before Priority

After Priority

High

Self-service configuration

By moving to Priority Cloud ERP, Smart Energy has built a resilient, scalable platform, freeing resources from server maintenance and manual processes, empowering teams with real-time insights, and positioning the business for continued growth in the competitive renewable-energy market.

“Priority changed the way we do business, across the board. We learned that it's all about the data.”

Noam Yahav, Smart Energy Founder & CEO, Smart Energy

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