Solara accelerated workflows and sped up project turnaround and delivery times

As a top patio covers manufacturer and vendor in the US, Solara consistently expands its product offering, adding new production and assembly processes and increasing its shop floor, sales, and customer support staff.

“We just couldn’t keep up,” said Nadav Razon, CEO of Solara. “We were managing operations with one software, customer service with another, and our warehouses and inventory with yet another. Maintaining many different systems meant spending more time and investing in costly in-house IT teams to ensure minimal system downtime instead of focusing on the business.”

Razon and his team knew they needed an ERP solution with a solid CRM to handle leads, price quotes, sales teams, and customer support. They also needed to ramp up their manufacturing process and implement a system that would handle warehouse management, inventory, and a distribution network that runs coast to coast.

After checking the market and participating in numerous system demos, Solara got on board with Priority ERP to manage their business operations, from the shop floor to the customer’s backyard. Priority’s project team from Reston, VA, handled customer training and implementation. Despite the system being new to the users at Solara, many had this to report: “The learning curve was exceptionally fast. We like that we can personalize the Priority home screen, add shortcuts to our most common tasks, and access open tasks and to-do lists. And because Priority’s UX is a web-based interface, it’s accessible from anywhere, at any time.”

• Enhanced Productivity: Solara saved 20% in overall manufacturing time after using Priority for just a few months.
• Better Production Control: Shop floor managers have better control of production processes, more accurate inventory management and control, and raw materials make it to the production line faster.
• Built-in BI: Using business intelligence, users can now easily access a real-time view of business and customer data from an intuitive management dashboard. Solara can see its operations and the status of each customer with reliable data and metrics.
• Built-in CRM: Through ERP crm, Solara is on top of every order, every support ticket, and every service call.