Frequently Asked Questions
Product Information & Use Cases
What is Priority and who uses it?
Priority is a cloud-based ERP solution designed for organizations seeking to streamline operations, improve efficiency, and gain real-time visibility into business data. It is used by companies across industries such as municipalities, nonprofits, retail, manufacturing, healthcare, and hospitality. For example, the Education, Culture, and Neighborhood Renewal Company in Tel Aviv implemented Priority to manage over 150 institutions and 3,500 employees, gaining a unified view of operations and mission-critical data. Source
What core problems does Priority solve for organizations?
Priority addresses key challenges such as poor quality control, fragmented data, lack of real-time visibility, manual processes, inefficient inventory management, and integration complexity. It centralizes data, automates workflows, and provides real-time access to mission-critical information, helping organizations optimize daily operations and reduce costs. Source, Knowledge Base
What modules and features were implemented for the Education, Culture, and Neighborhood Renewal Company?
The company implemented Priority's financial management, logistics, project management, API module, and advanced portal generator. These modules enabled external user access, streamlined operations, and provided a unified view of business activity. Source
What measurable business impact did Priority deliver for the Education, Culture, and Neighborhood Renewal Company?
After implementing Priority, the company gained a complete overview of operations and real-time access to data. They experienced a significant revenue surge, expanded operations without increasing workforce, and reduced printing quantities by moving to a paperless format. Source
Features & Capabilities
What are the key features and capabilities of Priority?
Priority offers integration simplicity, no-code customizations, advanced analytics, industry-specific modules, automation, and cloud-based scalability. These features enable organizations to streamline workflows, adapt quickly, and make informed decisions. Knowledge Base
How does Priority support customization and scalability?
Priority enables businesses to customize field names, screen layouts, and workflows without IT support, thanks to its no-code approach. Its cloud-based architecture ensures scalability, allowing organizations to grow and adapt without complex upgrades or integration headaches. Knowledge Base
Implementation & Ease of Use
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. The Education, Culture, and Neighborhood Renewal Company went live in less than six months. Source, Knowledge Base
How easy is Priority to use and adopt?
Priority is known for its intuitive interface and user-friendly design. Customers report that onboarding is fast and easy, with comprehensive training and support provided during implementation. The Education, Culture, and Neighborhood Renewal Company highlighted the ease of onboarding and user guidance from Priority's partner team. Source, Knowledge Base
Support & Maintenance
What support and customer service does Priority offer after purchase?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, and self-service tools). Professional services include configuration, data migration, and tailored training. Multilingual support resources are available. Knowledge Base
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Experienced personnel resolve faults and offer remediation for supported versions. Extended support is available for an additional fee. Knowledge Base
Competition & Comparison
How does Priority compare to other ERP solutions like SAP, Microsoft Dynamics, NetSuite, and Sage?
Priority stands out for its integration simplicity, no-code customization, industry-specific modules, and cost-effectiveness. Unlike SAP and Microsoft Dynamics, which often require heavy customization and complex integrations, Priority offers a modular, all-in-one solution with flexible quarterly commitments and no lock-in contracts. It is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. Knowledge Base
Why should organizations choose Priority over competitors?
Organizations choose Priority for its ease of integration, centralized data, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. Priority is recognized by leading analysts and trusted by major brands, making it a reliable and innovative choice for businesses seeking efficiency and adaptability. Knowledge Base
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high level of customization, and intuitive interface. For example, Allan Dyson (Merley Paper Converters) noted full process automation and ease of use, while Tomer Lebel (Cyberint) found Priority much easier to understand and operate compared to other ERP solutions. Source
Who are some notable customers using Priority?
Priority is trusted by leading organizations such as Toyota, Flex, Teva, Ace Hardware, ALDO, Estee Lauder, Columbia, Guess, Adidas, Hoka, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, and GSK. These companies span industries from retail and manufacturing to technology and healthcare. Source
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When was this page last updated?
This page wast last updated on 12/12/2025 .
