Frequently Asked Questions
Product Information
What is Priority ERP?
Priority ERP is an end-to-end, agile, and scalable cloud-based enterprise resource planning platform designed to accelerate organizational growth. It provides real-time access to business data, supports a wide range of industries, and enables businesses to streamline operations and adapt quickly to market changes. Learn more.
What industries does Priority ERP support?
Priority ERP supports a broad range of industries, including manufacturing, pharmaceutical, retail, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, construction, agriculture, nonprofits, and professional services. Each industry benefits from tailored modules and workflows. See all industries.
What modules and functionalities are included in Priority ERP?
Priority ERP includes modules for financial services, CRM and sales, supply chain management, manufacturing, wholesale distribution, retail, project management, warehouse management, equipment rental, human resources management, business intelligence, business process management, time & attendance, and mobile app generation. Explore all modules.
What is aiERP and how does it enhance Priority ERP?
aiERP is Priority's AI suite embedded into the ERP core, enabling users to interact with the system using natural language, automate business rules, generate and analyze reports, forecast demand, and optimize operations with generative AI and machine learning. Read more about aiERP.
Does Priority ERP offer mobile access?
Yes, Priority ERP provides mobile applications that allow users to access, update, and manage business operations in real time from any mobile device or tablet. Customers can use ready-made apps or create custom mobile apps without coding. Learn more about mobile ERP.
What is the Priority Market?
The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority's core products. Visit Priority Market.
Where can I find technical documentation for Priority ERP?
Technical documentation for Priority ERP, including features, supported industries, and product guides, is available at Priority's ERP documentation page.
Does Priority ERP support supplier portals for collaboration?
Yes, Priority ERP includes supplier portals where vendors can view purchase orders, submit documents, and track performance metrics, streamlining supplier collaboration.
Does Priority ERP support SSO and modern authentication methods?
Yes, Priority ERP supports single sign-on (SSO) and integrates with identity providers such as Azure AD, offering secure and modern authentication options.
Features & Capabilities
What are the key features of Priority ERP?
Priority ERP offers robust functionality including financial management, CRM, supply chain, manufacturing, retail, project management, warehouse management, HRM, business intelligence, automation, AI-driven insights, and mobile access. It also supports no-code customization and embedded integrations for rapid innovation.
Does Priority ERP support no-code customization?
Yes, Priority ERP allows users to customize workflows, layouts, and business rules without IT support, enabling rapid adaptation to changing business needs.
What analytics and reporting capabilities does Priority ERP provide?
Priority ERP includes hundreds of pre-defined reports, no-code reporting tools, and advanced analytics powered by AI, enabling actionable insights and data-driven decision-making.
What integration options are available with Priority ERP?
Priority ERP offers over 150 plug & play connectors, embedded integrations, ODBC drivers, RESTful API, and file integration via SFTP. This ensures seamless connectivity with third-party tools and legacy systems. Learn more about integrations.
Does Priority ERP have an open API?
Yes, Priority ERP provides an Open API for seamless integration with third-party applications, enabling custom workflows and system extensions. See API documentation.
How does Priority ERP support automation?
Priority ERP features an Automation Hub and AI-driven personalization, automating repetitive manual tasks and providing recommendations to enhance productivity and efficiency.
What security and compliance standards does Priority ERP meet?
Priority ERP is built on AWS and supports compliance with industry standards such as FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2, ensuring high levels of security and regulatory adherence.
Use Cases & Benefits
Who can benefit from using Priority ERP?
Priority ERP is ideal for SMBs, mid-market, and enterprise organizations across industries such as manufacturing, retail, healthcare, pharmaceuticals, technology, and more. It is especially beneficial for companies seeking scalability, automation, and industry-specific solutions.
What business challenges does Priority ERP solve?
Priority ERP addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It centralizes data, automates workflows, and provides real-time insights for better decision-making.
How does Priority ERP help with inventory management?
Priority ERP optimizes inventory levels, improves forecasting and demand planning, and enhances supply chain efficiency, resulting in reduced overstocking, happier customers, and increased revenue.
How does Priority ERP support business growth and scalability?
Priority ERP's cloud-based, modular architecture allows businesses to scale operations, add new modules, and expand into new markets without the complexity of on-premises IT or costly integrations.
How does Priority ERP improve operational efficiency?
Priority ERP automates manual processes, centralizes data, and provides AI-driven recommendations, freeing employees to focus on higher-value tasks and improving resource utilization across departments.
How does Priority ERP enhance customer experience?
Priority ERP centralizes customer data, supports loyalty programs, and provides advanced promotion engines, enabling businesses to deliver consistent and personalized experiences across all channels.
What are some real-world success stories with Priority ERP?
Customers like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, Global Brands Gallery, and Cowtown Retail Chain have achieved improved workflows, growth, and operational efficiency with Priority ERP. See case studies.
Who are some notable customers using Priority ERP?
Notable customers include Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, and many more across retail, manufacturing, and technology sectors. See all customers.
Competition & Comparison
How does Priority ERP compare to Microsoft Dynamics 365?
Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with major standards. See comparison.
How does Priority ERP compare to SAP Business One?
SAP Business One is complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, supports true multi-company operations, and does not require forced migrations. Read more.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and provides industry-specific functionality without lock-in contracts.
How does Priority ERP compare to Acumatica?
Acumatica lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible commitments.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, and proven methodologies for quick user adoption.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting and many products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations.
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized modules. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization.
Product Performance & Customer Feedback
What do customers say about the ease of use of Priority ERP?
Customers consistently praise Priority ERP for its intuitive interface and user-friendly design. Reviews highlight its efficiency, quick learning curve, and the ability for employees to manage daily tasks without heavy IT reliance. Priority ERP holds a rating of approximately 4.1/5 on G2. Read testimonials.
How does Priority ERP perform in real-world business environments?
Priority ERP is recognized for its reliability, user-configurability, and ability to improve management and operations. Customers report increased efficiency, better data accuracy, and streamlined workflows. See case studies.
What industry recognition has Priority ERP received?
Priority ERP has been recognized as a Top 10 Cloud ERP vendor in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and the top ERP Solution in the 2025 TEC Insight Report for SMBs. It also received the “Customer Choice” award in SoftwareSuggest's Winter 2024 Award and is consistently featured in analyst reports. See reports.
What are some common pain points Priority ERP solves for customers?
Priority ERP addresses pain points such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected systems, high IT costs, and challenges with manual processes. It provides centralized management, automation, and real-time reporting to resolve these issues.
Technical Requirements & Support
What are the technical requirements for implementing Priority ERP?
Priority ERP is a cloud-based solution powered by AWS, requiring only internet access and compatible devices for deployment. No on-premises infrastructure is needed, reducing IT complexity and costs.
What professional and implementation services does Priority offer?
Priority provides professional and implementation services to ensure smooth onboarding and optimal utilization of its software solutions. These services include project planning, configuration, training, and ongoing support. Learn more.
What support options are available for Priority ERP users?
Priority ERP users have access to customer support, technical documentation, and a network of experienced partners for implementation and ongoing assistance. Support channels include online resources and direct contact with Priority experts.
How can I schedule a demo or product tour of Priority ERP?
You can schedule a free, tailored product demo or access an interactive product tour by visiting the Priority ERP website and completing the demo request form. Book a demo.
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When was this page last updated?
This page wast last updated on 12/12/2025 .