Frequently Asked Questions
Priority ERP Platform & Capabilities
What is Priority ERP and what core functionalities does it offer?
Priority ERP is a cloud-based, end-to-end enterprise resource planning platform designed to accelerate organizational growth. It provides a wide range of functionalities including financial management, CRM and sales, supply chain management, manufacturing, wholesale distribution, retail, project management, warehouse management, equipment rental, human resources management, business intelligence, business process management, time and attendance, and mobile app generation. The platform is built on an open, scalable architecture powered by AWS, enabling flexibility, rapid adaptation to market changes, and support for custom workflows and industry-specific needs.
How does Priority ERP use AI to enhance business operations?
Priority ERP features the aiERP Companion, which enables users to interact with the system using natural language to generate actionable insights and orchestrate workflows across modules. Purpose-built AI agents for finance, supply chain, and sales can execute daily tasks within ERP data, while the Automation Hub streamlines repetitive manual tasks. The AI-driven personalization continuously learns from user preferences, providing recommendations that improve efficiency and productivity.
Which industries does Priority ERP support?
Priority ERP supports a broad range of industries, including manufacturing, pharmaceutical, retail, wholesale and distribution, electronics, healthcare, medical devices, software and technology, financial services, construction, agriculture, nonprofits, and professional services. Each industry benefits from specialized modules and workflows tailored to its unique requirements.
What mobile capabilities does Priority ERP provide?
Priority ERP offers mobile applications that allow users to access ERP functionalities and data from any mobile device or tablet. Users can choose from a selection of ready-to-use mobile apps tailored for specific roles or quickly customize their own apps without coding, ensuring real-time access and updates to business operations from anywhere.
Recognition & Customer Results
How is Priority ERP recognized in the industry?
Priority ERP has been recognized as a Top 10 Cloud ERP vendor in the 2025 Gartner Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and the top ERP Solution in the 2025 TEC Insight Report for SMBs. It has also received the “Customer Choice” award in SoftwareSuggest's Winter 2024 Award and was ranked as a “High Performer Summer 2026” by G2 in multiple ERP categories.
What results have customers achieved with Priority ERP?
Customers have reported significant improvements in operational efficiency, productivity, and decision-making. For example, Best Maid, a regional food manufacturer, achieved a 185% ROI and recovered its initial investment in six months after migrating to Priority's cloud ERP platform. They also experienced a 75% faster financial close and eliminated nearly $50,000 in annual losses from mislabeling. Additional customer stories and testimonials are available on the Priority Software case studies page.
Integration & Extensibility
What integration options does Priority ERP offer?
Priority ERP features an open architecture with embedded integrations, ready-to-use connectors, and APIs. It supports ODBC drivers, RESTful APIs, file integration via SFTP, and integrations with platforms like Finastra, Datarails, QuickBooks, and Constant Contact. This enables rapid innovation, interoperability, and cost-effective connectivity with other business systems.
Implementation & Onboarding
How quickly can Priority ERP be implemented?
Implementation timelines for Priority ERP vary based on project complexity. Simpler deployments can be completed in as little as 1-6 months. For example, Nautilus Steel went live in under 30 days, Boddingtons Electrical completed implementation in 6 weeks, and Hillier Nurseries rolled out Priority ERP across nearly 20 locations in 15 weeks. Priority offers professional implementation services, tailored training, and self-service resources to ensure a smooth onboarding experience.
