Streamlined processes and real-time data: Phillips Safety's ERP consolidation

Phillips Safety had outgrown a two-system ERP strategy that relied on separate sales and inventory modules and a self-hosted, labor-intensive accounting package. As the product range and order volumes expanded, these loosely integrated systems led to:

• Slow order processing climbing from 20–30 orders per day to a backlog as volumes rose
• Daily manual exports of sales and customer data to reconcile with accounting
• Frequent breakdowns in the integration between manufacturing, inventory controls, and finance
• Cumbersome user experience with lengthy training and high IT dependency

To sustain growth against fierce competition in North America and Europe, Phillips Safety needed a single, cloud-based ERP that tied manufacturing, inventory, sales, customer service, and accounting into one real-time system.

After an extensive market scan, Phillips Safety chose Priority ERP for its cloud architecture, built-in manufacturing capabilities, and rapid customization:

Unified workflow

• Combined manufacturing, sales, customer service, inventory, and finance in one platform

Fast, user-friendly onboarding

• Customizable UI and “one-screen” logic, enabling a short learning curve
• Licensed user count doubled within one week of go-live

Real-time inventory & order management

• Immediate visibility into stock levels before order confirmation, removing the need for daily data exports

Flexible API & integrations

• Sales admin team configures shipping processes in Priority
• Plans underway for ShipEngine multi-carrier shipping to further streamline drop-ship workflows

By replacing its fragmented legacy environment with Priority ERP, Phillips Safety transformed its operations. Order throughput surged from roughly 25 to over 200 daily orders without adding headcount, manual data exports were eliminated, and full user adoption was achieved in mere days. The result is a single source of truth for sales, manufacturing, inventory, and finance, fueling faster decisions, higher throughput, and superior customer service.

“We're performing more tasks in real-time than we ever could have hoped with our previous solution,” notes Kenneth Moreira. Moving to a cloud-based system also unlocked full remote access: “We can manage virtually all of our operations anywhere,” adds Ryan Phillips.

By consolidating all workflows into Priority ERP, Phillips Safety achieved dramatic throughput gains, seamless integration, and the agility to adapt instantly to new requirements, positioning the company for continued growth in a dynamic safety market.