What is Mobile ERP?

Enterprise Resource Planning (ERP) is a software solution that connects accounting, human resources, demand and supply, materials, CRM, and other vital business sectors, to enable companies to manage and control their end-to-end operations. ERP automates and optimizes business processes to help increase an organization’s overall efficiency, productivity, profitability, and growth.

Today, more than ever before, more and more companies are “taking their business with them,” and it also includes ERP system access and functionality directly from a mobile device or tablet – mobile ERP. As a result, mobile ERP applications are powering innovation forward and are fast becoming an essential component of any business with a mobile workforce.

With the surge in remote working and employees and teams dispersed around the globe, Mobile ERP apps are driving visibility across all departments, with fast and easy real-time access to an ERP system from any mobile device – at any time and from any location.

 

How Does Mobile ERP Work?

In a mobile ERP setup, users have the comfort and convenience of accessing their ERP system via their mobile device or tablet instead of a fixed computer location (desktop). The key feature of Mobile ERP is that it’s seamlessly connected to the cloud to provide users with “always on, always available” system access. In addition, mobile ERP apps are automatically synchronized to an organization’s ERP system so that any changes made via the app are updated and synced – in real-time.

A company must have a cloud-based ERP system to enable mobile ERP functionality. A mobile ERP offers a host of features and functionality similar to any standard mobile application in use today. In addition, numerous ERP software vendors provide users with a selection of out-of-the-box (ready to use) ERP apps, such as apps for field sales and service, delivery, warehouse, POS (Point-of-Sale), purchase approval, employee time and attendance, and many more.

With a mobile ERP app, sales reps can access van sales, open purchase orders, including digital customer signature, issue receipts, take photos with their mobile device, and upload them directly to their company’s ERP system, including generating real-time reports and analytics. In addition, via the app, field service technicians can immediately access previous service call history, display real-time information via pop-up notifications, open new service calls onsite, handle warranties, and more.

 

Benefits of Mobile ERP

Mobile ERP apps simplify and streamline day-to-day business processes by reducing the time and resources required to enter data into the ERP system manually. With mobile ERP, users can easily create, access, and share business information directly from their mobile device. This ensures real-time access to data at your fingertips, without any significant investment in infrastructure or setup.

Mobile ERP offers businesses a wide range of benefits. For starters, mobile ERP apps allow companies to benefit from improved quality of service, greater productivity, closer customer relationships, and the information managers need to make faster, better-informed business decisions. Here are the six key benefits of mobile ERP:

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Desktop goes mobile

The organization will have access to all aggregated information to make smarter, data-driven decisions to maintain and improve business relationships with customers, whether sales, customer support, or marketing.

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Remote working

The organization will have access to all aggregated information to make smarter, data-driven decisions to maintain and improve business relationships with customers, whether sales, customer support, or marketing.

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Data beyond the small screen

The organization will have access to all aggregated information to make smarter, data-driven decisions to maintain and improve business relationships with customers, whether sales, customer support, or marketing.

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Real-time sync

Mobile ERP apps are automatically synced in the system, and changes made in the mobile app are immediately updated in real-time. As a result, no matter where employees are located, all data gets synchronized, eliminating the need to enter data into the onsite ERP system. This way, a standard set of data in your central database gets updated with the latest information when remote or offsite employees make changes. What’s more, all changes made to the data are recorded for easy tracking and monitoring.

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Multiple devices

Mobile ERP is designed to work on all types of mobile devices and tablets, with the most commonly supported operating systems, Android and iOS. Some mobile ERP apps offer Windows compatibility as well. Most important is that an ERP app is built using a web-based HTML 5 user interface, so it can be easily accessed from various mobile devices and adjust itself to different screen sizes.

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Better on mobile

Some ERP features are better suited for use on a mobile platform because mobile devices aren’t stationary – they move. For example, today’s mobile ERP apps enable offsite employees to receive proof of delivery from customers, update service requests when at a customer’s site, receive payments and issue receipts – all from their mobile device. Plus, remote employees can track their time and attendance when working from home. 

Leveraging Mobile Tools with your Existing ERP

Mobile applications and real-time communication drive companies forward, significantly impacting how companies manage and control their business operations every day. Today, more and more organizations are leveraging mobile tools and functionality with their existing ERP systems.

For any company with employees working remotely, a mix of home and office, or for those that are managing a mobile workforce, mobile ERP applications are essential. Mobile ERP apps drive visibility across all departments and teams, accelerate automated processes, increase operational efficiency, and in turn, help companies maintain business continuity and gain a competitive edge.