Frequently Asked Questions

Features & Capabilities

What features does Priority Software offer to solve business challenges?

Priority Software provides no-code customization for workflows, mobile apps, portal generators, and business rules, enabling businesses to adapt quickly without IT support. It centralizes real-time data for transparency and reliable reporting, offers a native Warehouse Management System (WMS) for scalable inventory and supply chain management, and delivers industry-specific solutions for manufacturing, retail, healthcare, and hospitality. Automation tools streamline workflows and reduce manual errors, while compliance support covers regulations such as FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Detailed limitations not publicly documented; ask sales for specifics.

Does Priority Software offer APIs for integration?

Yes, Priority Software offers APIs for technology partners and developers to integrate their solutions efficiently within the Priority ecosystem. More information about available APIs and solutions can be found on the Priority Market page. Note: API limitations and supported endpoints are not fully documented publicly; contact Priority for technical specifics.

What technical documentation is available for Priority Software?

Priority Software provides brochures, whitepapers, webinars, and solution-specific documentation covering ERP integration, extensibility, and warehouse management. These resources are accessible at the brochures resource page. Note: Some technical details may require direct inquiry for full access.

Security & Compliance

What security certifications and compliance standards does Priority Software hold?

Priority Software is certified for SOC 2 Type II, ISO/IEC 27001, and ISO 9001. It supports compliance with GDPR, HIPAA, MTD, HMRC, FDA, and SOX. Security features include web application firewall (WAF), detection & response (D&R) with severity-based SLAs, encryption, identity management, multi-level security protocols, segregation of duties, detailed audit trails, and fine-grained control of data access. Note: For industry-specific compliance requirements, consult Priority directly.

Use Cases & Benefits

Who can benefit from Priority Software?

Priority Software is suitable for CIOs, CFOs, hotel managers, manufacturing managers, retail managers, and other roles seeking real-time data, centralized reporting, and operational efficiency. It serves industries including manufacturing, agriculture, electronics, healthcare, medical devices, pharmaceuticals, software and technology, construction, financial services, wholesale and distribution, non-profit, municipalities, and retail. Note: Best fit for organizations seeking centralized, scalable solutions; teams requiring highly specialized niche features may need to confirm fit with Priority sales.

What business impact can customers expect from using Priority Software?

Customers can expect improved operational efficiency, cost savings, enhanced decision-making through real-time analytics, increased customer satisfaction, scalability for growth, compliance and risk mitigation, revenue growth, and reduced downtime. Note: Impact may vary based on implementation scope and industry; detailed ROI projections require a tailored assessment.

Pain Points & Solutions

What problems does Priority Software solve?

Priority Software addresses poor quality control, lack of data flow, poor inventory management, ERP end-of-life/support, manual processes, outdated systems, limited flexibility/scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Solutions include real-time traceability, centralized data, automation, scalable cloud platform, and end-to-end order fulfillment. Note: For highly specialized pain points, consult Priority for tailored solutions.

What are the main causes of the pain points Priority Software solves?

Pain points are caused by inaccurate production data, disconnected systems, poor reporting, inefficient demand planning, outdated legacy systems, reliance on manual processes, security risks from spreadsheets, rigid systems, integration complexity, fragmented data repositories, disconnected customer experiences, ineffective workflows, and inefficient order routing. Note: Some pain points may require industry-specific solutions; consult Priority for details.

Implementation & Support

How long does it take to implement Priority ERP and how easy is it to start?

Priority ERP implementations typically take 3–6 months, depending on complexity. Some implementations have been completed in as little as 30 days (Nautilus Steel) or within 6 weeks (Boddingtons Electrical). Professional services include configuration, data migration, tailored training, and post-purchase support. Self-service resources are available via the Priority Xpert knowledge base. Note: Implementation timeframes may vary based on project scope and data readiness.

What support and training resources are available for Priority Software?

Priority Software offers professional implementation services, tailored training programs (on-site or virtual), self-service resources via Priority Xpert (video tutorials, articles, support tools), and post-purchase support for troubleshooting and optimization. Note: Availability of specific training formats may depend on region and partner network.

Customer Proof & Social Signals

Who are some of Priority Software's customers?

Priority Software is used by companies such as Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. For a comprehensive list, visit the customers page. Note: Customer fit may vary by industry and business size; consult Priority for case studies relevant to your sector.

What feedback have customers given about Priority Software's ease of use?

Allan Dyson, Owner of Merley Paper Converters, highlighted Priority's ease of use, intuitive interface, and the ability for employees to manage daily tasks without IT reliance (Source). Customers have compared Priority ERP to Oracle NetSuite, noting its more intuitive and user-friendly interface with simpler reporting features (Source). Note: User experience may vary based on customization and industry requirements.

Competition & Comparison

How does Priority Software compare to SAP?

Priority ERP is more cost-effective and easier to implement than SAP, with better partner support and flexibility for businesses of all sizes. SAP is known for complexity and higher costs. Choose Priority for faster implementation and adaptability; choose SAP if you require extensive enterprise customization. Note: SAP may offer broader global coverage and deeper industry modules for large enterprises.

How does Priority Software compare to Microsoft Dynamics?

Priority ERP offers a modular all-in-one platform with real-time data access, eliminating complex integrations required by Microsoft Dynamics. Dynamics provides broad customization but often requires heavy IT involvement. Choose Priority for unified workflows and ease of use; choose Dynamics if you need deep Microsoft ecosystem integration. Note: Dynamics may offer more native integrations with Microsoft tools.

How does Priority Software compare to Odoo?

Priority ERP is designed for long-term adaptability and continuous innovation, offering better scalability and customization options compared to Odoo. Odoo is open-source but has scalability limits and a steeper learning curve. Choose Priority for structured implementation and scalability; choose Odoo if you prefer open-source flexibility. Note: Odoo may be more suitable for small businesses with technical resources for customization.

How does Priority Software compare to Oracle NetSuite?

Priority ERP is easier to use and requires less training compared to Oracle NetSuite. It offers faster implementation, more intuitive customization, and flexible quarterly commitments with no lock-in contracts. NetSuite is noted for higher costs and contract rigidity. Choose Priority for cost-effectiveness and ease of use; choose NetSuite if you require extensive global ERP features. Note: NetSuite may offer broader international compliance modules.

How does Priority Software compare to Sage X3?

Priority ERP provides better real-time data access and operational transparency, is more scalable and adaptable, and supports no-code customizations. Sage X3 focuses on accounting and requires coding for customizations. Choose Priority for integrated analytics and automation; choose Sage X3 if you need specialized accounting features. Note: Sage X3 may be preferable for organizations with complex accounting requirements.

How does Priority Software compare to Infor?

Priority ERP offers faster automation with built-in BPM tools and low-code customization, simplifying workflows and enhancing operational efficiency. Infor relies on longer development cycles and heavier IT involvement. Choose Priority for quick automation and workflow management; choose Infor if you require deep industry-specific modules. Note: Infor may offer broader vertical solutions for large enterprises.

How does Priority Software compare to Acumatica?

Priority ERP is more adaptable and provides better industry-specific functionalities, ensuring seamless operations with its unified platform. Acumatica offers cloud ERP but lacks deep industry features and has a steeper learning curve. Choose Priority for tailored solutions and scalability; choose Acumatica if you prefer flexible cloud deployment. Note: Acumatica may be suitable for businesses seeking customizable cloud ERP with partner-driven extensions.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Priority: Leading Cloud ERP solutions for growing companies

Finally, take control of your business with powerful ERP-without the complexity

 

Priority ERP delivers real-time visibility and full control, combining robust functionality with a simple, intuitive experience.
Built for CFOs, IT Directors, and Operations Leaders who want results, not ERP headaches.

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Trusted by growing companies

No more struggling with systems that create problems instead of solutions

Priority delivers proven success with comprehensive functionality and integrations, backed by local expert teams, giving you everything you need to grow:

  • Comprehensive, robust platform with the most in-depth functionality that's ready for business on day one. No surprise costs, no missing features.
  • Proven enterprise-grade power validated and trusted by industry leaders like Gartner, IDC, TEC, Third Stage Consulting Group, Panorama Consulting Group and more, Priority delivers the depth of functionality growing businesses demand.
  • Flexible quarterly commitments mean you're never locked in. Add users, expand functionality, and grow at your pace, without penalties.
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ERP challenges holding your business back

Why traditional ERP systems fall short

Rb 38
Fragmented systems

Multiple disconnected systems create data silos, leading to reporting errors, wasted time on reconciliation, and poor decision-making.

Rb 70
Locked-in limitations

Traditional ERPs force you to adapt your business processes to fit the software, creating inefficiencies and limiting your ability to respond to market changes.

Benefits V2 6
High maintenance

Legacy systems drain resources on maintenance and upgrades, diverting focus from innovation and growth initiatives.

Rb 55
Implementation complexity

Extended deployment times, costly customizations, and difficult user adoption createfrustration and drive unexpected additional costs.

The Priority difference

Why growing businesses choose Priority ERP

Unifies all your processes

Priority ERP connects every aspect of your operations in one system, eliminating scattered data and providing complete visibility from finance to production. See everything in one place without juggling multiple platforms.

 

“We've eliminated all of the databases around the plant. We've got a single database and the accuracy is so much higher. We have real-time availability of performance data.” — Martyn Young, Operations Director at Cherwell Laboratories

Unifies All Your Processes

Adapts to your way of working

Build custom solutions—no coding required! Use intuitive tools to create workflows, portals, and mobile apps tailored to your business, so you can adapt ERP to your needs instead of changing the processes that already work.


“So, what Priority does is they give you an app builder and you don't need to be a developer for it. It's really very, very simple.” — Mathis Ogle, Director, Orb Interiors Ltd

Adapts To Your Way Of Working

Flexible, scalable solutions powered by innovative technology

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Makes decisions with confidence

Get instant access to critical business metrics and insights with just a few clicks, helping you identify issues before they become problems along with detailed reporting that provides actionable insights.


“A huge amount of information is available with just a few clicks of the mouse. We can actually find parts in seconds rather than spend hours looking for them across the factory.” — Tony Adams, Engineering Director, Ionoptika

Makes Decisions With Confidence

Grows with your business

Get up and running quickly with minimal disruption. Start with what you need today and expand as your business evolves. Priority's scalable architecture supports your growth without requiring costly upgrades.

“It's also the scalability. As we've grown Priority is already there. It can be at any scale so we haven't had to buy new modules and it's been very easy for us just to adapt and grow.” — Chris Naber, Director, Ultimat Limited

Grows With Your Business

Trusted by industry leaders

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“Midsize manufacturing customers seeking a single–suite approach should consider Priority when seeking to balance operational and administrative capabilities.”

— Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises

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Recognized as the top ERP Solution

— 2025 TEC Insight Report on ERP Solutions for SMBs

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“Consider Priority if you are an SMB or an enterprise organization in manufacturing, distribution (inventory, warehousing, and logistics), professional services, retail, and hospitality.”

— IDC MarketScape for SaaS & Cloud ERP

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Business management solutions tailored to your needs

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Transform your business processes with automation that drives efficiency and growth

“For me as a plant manager, it's all about being in control and it feels very natural for me to work with Priority. We are operating in a very quickly changing environment. Priority clearly is a system that is intuitive and has the ability to change with us.”

Michael Smits, Plant Manager at Gevasol B.V.

What Customers are saying on review sites about why they choose Priority software:

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“Priority ERP is efficient. It has improved the management and operations of our company.”

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“Easy to learn & use. Quick turnaround customer support. Very satisfied with the software.”

Peer
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“The Priority platform is very flexible, highly customizable, and easy to use. The platform is reliable and affordable and there is a very high level of support and customer service.”

Key questions answered to guide your ERP decision

Can Priority be customized for my unique business needs? 

Yes, Priority's platform is highly customizable. Our professional services team collaborates with its in-house development team to implement custom enhancements tailored to your specific needs.

How long does the implementation process typically take? 

The timeline depends on the complexity of your requirements, but the team will provide a detailed project plan during the analysis phase.

Can Priority ERP integrate with other software my business uses? 

Yes, Priority ERP has over 150 certified connectors, and supports plug-and-play integrations with a wide range of third-party software, and the professional services team can develop custom connectors if needed.

Does Priority ERP comply with local and global regulations? 

Yes, Priority ensures compliance with relevant regulations, adapting the system to meet local and global standards which sometimes requires customization.

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