Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Priority: Leading Cloud ERP solutions for growing companies

Finally, take control of your business with powerful ERP-without the complexity

 

Priority ERP delivers real-time visibility and full control, combining robust functionality with a simple, intuitive experience.
Built for CFOs, IT Directors, and Operations Leaders who want results, not ERP headaches.

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Trusted by growing companies

No more struggling with systems that create problems instead of solutions

Priority delivers proven success with comprehensive functionality and integrations, backed by local expert teams, giving you everything you need to grow:

  • Comprehensive, robust platform with the most in-depth functionality that's ready for business on day one. No surprise costs, no missing features.
  • Proven enterprise-grade power validated and trusted by industry leaders like Gartner, IDC, TEC, Third Stage Consulting Group, Panorama Consulting Group and more, Priority delivers the depth of functionality growing businesses demand.
  • Flexible quarterly commitments mean you're never locked in. Add users, expand functionality, and grow at your pace, without penalties.
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ERP challenges holding your business back

Why traditional ERP systems fall short

Rb 38
Fragmented systems

Multiple disconnected systems create data silos, leading to reporting errors, wasted time on reconciliation, and poor decision-making.

Rb 70
Locked-in limitations

Traditional ERPs force you to adapt your business processes to fit the software, creating inefficiencies and limiting your ability to respond to market changes.

Benefits V2 6
High maintenance

Legacy systems drain resources on maintenance and upgrades, diverting focus from innovation and growth initiatives.

Rb 55
Implementation complexity

Extended deployment times, costly customizations, and difficult user adoption createfrustration and drive unexpected additional costs.

The Priority difference

Why growing businesses choose Priority ERP

Unifies all your processes

Priority ERP connects every aspect of your operations in one system, eliminating scattered data and providing complete visibility from finance to production. See everything in one place without juggling multiple platforms.

 

“We've eliminated all of the databases around the plant. We've got a single database and the accuracy is so much higher. We have real-time availability of performance data.” — Martyn Young, Operations Director at Cherwell Laboratories

Unifies All Your Processes

Adapts to your way of working

Build custom solutions—no coding required! Use intuitive tools to create workflows, portals, and mobile apps tailored to your business, so you can adapt ERP to your needs instead of changing the processes that already work.


“So, what Priority does is they give you an app builder and you don't need to be a developer for it. It's really very, very simple.” — Mathis Ogle, Director, Orb Interiors Ltd

Adapts To Your Way Of Working

Flexible, scalable solutions powered by innovative technology

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Makes decisions with confidence

Get instant access to critical business metrics and insights with just a few clicks, helping you identify issues before they become problems along with detailed reporting that provides actionable insights.


“A huge amount of information is available with just a few clicks of the mouse. We can actually find parts in seconds rather than spend hours looking for them across the factory.” — Tony Adams, Engineering Director, Ionoptika

Makes Decisions With Confidence

Grows with your business

Get up and running quickly with minimal disruption. Start with what you need today and expand as your business evolves. Priority's scalable architecture supports your growth without requiring costly upgrades.

“It's also the scalability. As we've grown Priority is already there. It can be at any scale so we haven't had to buy new modules and it's been very easy for us just to adapt and grow.” — Chris Naber, Director, Ultimat Limited

Grows With Your Business

Trusted by industry leaders

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“Midsize manufacturing customers seeking a single–suite approach should consider Priority when seeking to balance operational and administrative capabilities.”

— Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises

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Recognized as the top ERP Solution

— 2025 TEC Insight Report on ERP Solutions for SMBs

Idc Logo

“Consider Priority if you are an SMB or an enterprise organization in manufacturing, distribution (inventory, warehousing, and logistics), professional services, retail, and hospitality.”

— IDC MarketScape for SaaS & Cloud ERP

Ready to take a closer look?

Business management solutions tailored to your needs

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Transform your business processes with automation that drives efficiency and growth

“For me as a plant manager, it's all about being in control and it feels very natural for me to work with Priority. We are operating in a very quickly changing environment. Priority clearly is a system that is intuitive and has the ability to change with us.”

Michael Smits, Plant Manager at Gevasol B.V.

What Customers are saying on review sites about why they choose Priority software:

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“Priority ERP is efficient. It has improved the management and operations of our company.”

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“Easy to learn & use. Quick turnaround customer support. Very satisfied with the software.”

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“The Priority platform is very flexible, highly customizable, and easy to use. The platform is reliable and affordable and there is a very high level of support and customer service.”

Key questions answered to guide your ERP decision

Can Priority be customized for my unique business needs? 

Yes, Priority's platform is highly customizable. Our professional services team collaborates with its in-house development team to implement custom enhancements tailored to your specific needs.

How long does the implementation process typically take? 

The timeline depends on the complexity of your requirements, but the team will provide a detailed project plan during the analysis phase.

Can Priority ERP integrate with other software my business uses? 

Yes, Priority ERP has over 150 certified connectors, and supports plug-and-play integrations with a wide range of third-party software, and the professional services team can develop custom connectors if needed.

Does Priority ERP comply with local and global regulations? 

Yes, Priority ensures compliance with relevant regulations, adapting the system to meet local and global standards which sometimes requires customization.

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