Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Priority ERP vs Acumatica: Choosing the best ERP for your needs.

Growing companies choose Priority over Acumatica for enterprise-grade functionality without complexity

CFOs, IT Directors, and operations leaders rely on Priority—an ERP that works from day one, not a starter system requiring endless customization.

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Head-to-head feature comparison

Functionality
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Cloud ERP

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Scalable

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Functionality

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  • Complete solution out-of-the-box
  • Comprehensive native functionality
  • Deep industry-specific features
  • Built-in enterprise capabilities
  • All-inclusive core platform

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  • Limited functionality depth
  • High costs for additional features
  • Many basic features are not included

AI Capabilities

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  • AI embedded into core architecture
  • Advanced natural language queries
  • Machine learning and forecasting
  • AI personalization & writing assistance
  • Smart delivery optimization

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Acumatica offers a feature called AI Studio for building AI workflows within its ERP platform,” but IDC lists their strategy as a “challenge,” noting users are waiting for more enablement.

Portal Generator

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  • No-code portal generator
  • Custom user interfaces
  • Mobile app creation tools
  • Automated workflow builder

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  • Acumatica does not natively provide a built-in no-code portal generator tool. They do have out of the box portals

Complexity for small to mid-size businesses

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  • Native module integration
  • Easy to adapt and configure
  • User-friendly interface
  • Minimal IT support needed
  • Built-in workflow automation

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  • Steep learning curve

Payment and Licensing Terms

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  • Flexible quarterly commitments
  • No lock-in policy
  • Transparent pricing

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  • Pricing will vary due to usage and applications, potentially unpredictable

Industry recognition

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  • Consistently included in the Gartner® Magic Quadrant™ and as a Major Player in the IDC MarketScape 
  • Recognized as the #1 ERP for SMBs by TEC in 2025

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Why choose Priority ERP

Although Acumatica might seem more affordable at first glance, its consumption-based licensing is unpredictable and ultimately ends up being more costly. Many basic and important features are not included and come with significant additional costs. This can lead to business-specific processes becoming more complex and costly over time.

Choose Priority when you:

  • Need comprehensive business functionality
  • Want seamless integration across departments
  • Plan to scale your operations
  • Value implementation success and expert support
  • Require reliable financial reporting and controls
  • Need customizable dashboards and robust reporting capabilities
  • Use mobile apps for on-the-go access

Choose Acumatica when you:

  • Are a small business starting with basic needs
  • Have simple, standardized processes
  • Plan to stay small-scale
  • Have a strong internal IT team
  • Are comfortable handle coding requirements
  • Have a budget allocated for ongoing development and customization

The complete Cloud ERP solution that scales with your business

Stop wasting resources on failed implementations and costly add-ons. Priority delivers proven success with comprehensive functionality and integrations, backed by local expert teams, giving you everything you need to grow: 

  • Comprehensive, robust platform with the most in-depth functionality that's ready for business on day one.  No surprise costs, no missing features.
  • Proven enterprise-grade power validated and trusted by industry leaders like Gartner, IDC, TEC, Third Stage Consulting Group, Panorama Consulting Group and more, Priority delivers the depth of functionality growing businesses demand.
  • Flexible quarterly commitments mean you're never locked in. Add users, expand functionality, and grow at your pace, without penalties.

Trusted by industry leaders

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Midsize manufacturing customers seeking a singlesuite approach should consider Priority when seeking to balance operational and administrative capabilities.” – Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises

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Recognized as the top ERP Solution in the 2025 TEC Insight Report on ERP Solutions for SMBs

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“Consider Priority if you are an SMB or an enterprise organization in manufacturing, distribution (inventory, warehousing, and logistics), professional services, retail, and hospitality.IDC MarketScape for SaaS & Cloud ERP

Choose the ERP that fits your growth

Priority offers a complete solution that grows with your business, delivering enterprise-grade functionality without the complexity. Our professional implementation ensures a smooth transition, and we provide seamless integrations that actually work.

Choose Priority ERP if:

You prioritize ease of use, quick implementation, a strong focus on optimizing the manufacturing process, good customer support, and a more affordable solution.

It's a good option if your company is mid-sized, and needs a system that is user- friendly and efficient without requiring extensive in-house IT expertise for complex customizations.

Choose Acumatica if:

You have a large employee base that needs to use limited functionality for specific areas of your business.

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“We researched 49 ERP systems. Priority was the closest match to our needs out of the box, with the right support to ensure our success.”

Martyn Young, Operations Director at Cherwell Laboratories

Boost operational performance

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Automated business processes

Reduce the time spent on repetitive manual tasks by as much as 80%, significantly lower error rates, cut costs, and guarantee data accuracy.

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Truly unified business management

Achieve improved business results through a centralized ERP system. Ensure flawless data consistency while boosting the speed and accuracy of your decision-making—all from a single, powerful platform.

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Complete financial visibility and control

Enhanced, unified suite for assets, income, and expenses management, with customizable workflows, and multi- dimensional report analysis.

What Customers are saying on review sites about why they choose Priority software:

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“Priority ERP is efficient. It has improved the management and operations of our company.”

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“Easy to learn & use. Quick turnaround customer support. Very satisfied with the software.”

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“The Priority platform is very flexible, highly customizable, and easy to use. The platform is reliable and affordable and there is a very high level of support and customer service.”

See how Priority works for you

*Some of the features listed on this page are still in the road map.