Frequently Asked Questions
Features & Capabilities
What features does Priority offer to help businesses streamline operations?
Priority provides integration simplicity with a modular, all-in-one solution, no-code customizations for workflows and layouts, hundreds of pre-defined reports and no-code analytics, built-in automation and AI recommendations, cloud-based scalability, and industry-specific functionalities for retail, manufacturing, healthcare, and hospitality. These features enable businesses to optimize operations, reduce manual errors, and adapt quickly to changing needs. Source
Does Priority support industry-specific requirements?
Yes, Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality, ensuring that businesses receive solutions designed for their unique needs. Source
How does Priority handle automation and analytics?
Priority includes built-in workflows and AI recommendations to automate repetitive tasks and reduce manual errors. It also provides hundreds of pre-defined reports and no-code reporting tools for actionable insights, helping businesses make informed decisions. Source
Use Cases & Benefits
What problems does Priority solve for its customers?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, excessive manual processes, reliance on spreadsheets, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and end-to-end order fulfillment. Source
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that avoids extensive customization and risks associated with end-of-life software. It is suitable for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency. Source
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority's features help businesses achieve measurable improvements in productivity and value. Source
Competition & Comparison
How does Priority compare to other ERP solutions like Microsoft Dynamics 365, SAP Business One, NetSuite, Acumatica, Sage X3, Microsoft Business Central, and Odoo?
Priority stands out by offering integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific features. Unlike competitors, Priority provides a single source of truth, cost-effective pricing, flexible commitments, and easy migration from legacy systems. It is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. Source
Why should a customer choose Priority over competitors?
Priority offers a modular, all-in-one solution with centralized data, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. It is recognized by leading analysts and trusted by major companies, making it a preferred choice for efficiency, adaptability, and long-term value. Source
Customer Proof & Success Stories
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high level of customization, intuitive interface, and ease of use. For example, Allan Dyson (Merley Paper Converters) noted full automation and a noticeable difference in operations, while Tomer Lebel (Cyberint) found Priority much easier to understand and operate compared to other ERP solutions. Source
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
Implementation & Onboarding
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source
How easy is it to get started with Priority?
Priority offers professional services for configuration, data migration, and training, as well as on-site and virtual training sessions. Customers also have access to Priority Xpert, which includes a knowledge base, video tutorials, and support tools for a smooth onboarding experience. Source
Support & Maintenance
What customer service and support does Priority provide after purchase?
Priority offers comprehensive post-purchase support, including troubleshooting, system optimization, software updates, customizations, and access to Priority Xpert (knowledge base, tutorials, self-service tools). Professional services are available for configuration and training, and multilingual support resources are provided. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest and second latest software versions, and extended support is offered for an additional fee. Source
Pain Points & Solutions
What are the common pain points Priority helps businesses overcome?
Priority helps businesses overcome poor quality control, disconnected systems, poor inventory management, outdated ERP, manual processes, reliance on spreadsheets, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source
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When was this page last updated?
This page wast last updated on 12/12/2025 .
