Frequently Asked Questions
Product Overview & Core Capabilities
What is Priority Mobile ERP and what does it do?
Priority Mobile ERP is a suite of mobile applications and app generators that extend Priority's ERP capabilities to smartphones and tablets. It enables real-time access to business operations, allowing users to manage tasks, access data, and perform critical business functions from anywhere. The platform supports both ready-to-use and customizable apps, empowering organizations to boost productivity and maintain constant connectivity, whether in the office or on the go.
What types of mobile ERP apps does Priority offer?
Priority offers both ready-to-use mobile ERP apps and customizable apps built with its Mobile App Generator. Ready-to-use apps cover CRM, Sales, Sales Reps, Purchasing, and Inventory Management, while the Mobile App Generator allows users to create tailored apps for specific business needs without development skills.
How does the Mobile App Generator work?
The Mobile App Generator lets users quickly build custom mobile apps by converting Priority ERP screens and processes into mobile experiences. No coding or development skills are required. Users can add features like catalogue views, offline functionality, barcode scanning, questionnaires, and customer signatures, all within minutes.
What is the difference between the Basic Generator and the Premium Generator?
The Basic Generator includes all ready-to-use apps and allows for personalized apps with forms, programs, portlets, and reports, plus features like barcode scanning and location services. The Premium Generator builds on this by adding catalogue views, document signing, questionnaires, offline capability, multi views, and saved searches, offering a more comprehensive solution for advanced mobile app development.
What features are included in Priority's ready-to-use mobile ERP apps?
Ready-to-use mobile ERP apps from Priority include credit card clearing, document sharing, quick actions (such as phone, email, and navigation), and push notifications. These features are designed to streamline business processes and provide real-time insights from any location.
Can I access Priority Mobile ERP on any device?
Yes, Priority Mobile ERP applications are designed to work on a variety of mobile devices and tablets, supporting popular operating systems such as iOS and Android. This ensures users can access business data and perform tasks on their preferred devices, wherever they are.
Does Priority Mobile ERP support offline access?
Yes, the Premium Generator includes offline capability, allowing users to access and work with data even in areas with limited or no connectivity. Data is synchronized with the central ERP system once the device reconnects to the internet.
What productivity features are available in Priority Mobile ERP?
Productivity features include barcode scanning, image capture, document signing, push notifications, and quick actions (such as making calls, sending emails, and navigation). These tools help users complete tasks efficiently and stay connected to business operations in real time.
Can external users like sales reps, vendors, or customers use Priority Mobile ERP?
Yes, Priority Mobile ERP can be configured to provide secure access to external users such as sales representatives, vendors, or customers. This enables them to access relevant data, process orders, and collaborate with your organization remotely.
Use Cases & Industry Fit
Which industries benefit most from Priority Mobile ERP?
Industries with mobile workforces or a need for real-time data access benefit most from Priority Mobile ERP. This includes field service, construction, logistics, sales, retail, and healthcare. The solution enables employees to access critical business data and applications on the go, increasing productivity and efficiency.
How does Priority Mobile ERP help field service technicians?
Field service technicians can use Priority Mobile ERP to access service requests, update work orders, and retrieve equipment information remotely. This streamlines service delivery and ensures technicians have the information they need, wherever they are working.
How can sales representatives use Priority Mobile ERP?
Sales representatives can access customer data, check inventory levels, and process orders while on the move using Priority Mobile ERP. This enhances customer interactions, speeds up order processing, and improves responsiveness.
Is Priority Mobile ERP suitable for construction teams?
Yes, construction teams can use Priority Mobile ERP to view project progress, manage schedules, and communicate with stakeholders in real time, even from remote job sites. This improves project management and team coordination.
How does Priority Mobile ERP support inventory management?
Priority Mobile ERP supports inventory management by enabling users to access parts catalogues, scan barcodes, and update inventory records directly from their mobile devices. This ensures accurate, real-time inventory tracking and reduces manual errors.
Can Priority Mobile ERP be used for purchasing processes?
Yes, Priority Mobile ERP includes ready-to-use apps for purchasing, allowing users to manage purchase orders, approvals, and supplier communications from their mobile devices, streamlining procurement workflows.
How does Priority Mobile ERP improve customer service?
By providing real-time access to customer data, order status, and communication tools, Priority Mobile ERP enables employees to respond quickly to customer inquiries and resolve issues efficiently, leading to improved customer satisfaction.
Is my business ready to use Priority Mobile ERP?
Your business is likely ready for Priority Mobile ERP if you have employees who work remotely or in the field, and if real-time data access would improve productivity. Consider your current ERP's mobile capabilities, security requirements, and the potential benefits of enhanced mobility and efficiency.
Features & Technical Requirements
What technical documentation is available for Priority Mobile ERP?
Priority provides comprehensive technical documentation for its ERP solutions, including mobile apps. This documentation covers features, supported industries, and integration options. Access it at Priority's ERP documentation page.
Does Priority Mobile ERP offer integration options?
Yes, Priority Mobile ERP supports integration with third-party tools via ODBC drivers, RESTful API, and file integration through SFTP. There are also over 150 plug & play connectors and unlimited connectivity through APIs, making it easy to connect with other business systems.
Is there an API for Priority Mobile ERP?
Yes, Priority provides an Open API that enables seamless integration between Priority's software and third-party applications. This allows businesses to create custom integrations and tailor their mobile ERP experience. Learn more at Priority's Open API page.
What are the main integration partners for Priority Mobile ERP?
Priority Mobile ERP integrates with a wide range of partners, including Webhotelier, Ving Card, Verifone, SAP, Salto, Sabre, RoomPriceGenie, and more. These integrations support hospitality, payments, digital access control, channel management, and other business needs. For a full list, visit Priority's Hospitality Marketplace.
How does Priority Mobile ERP ensure data security?
Priority Mobile ERP includes secure access controls, user permissions, and supports industry-standard security protocols to protect sensitive business data accessed through mobile devices. Businesses should also assess their own device security policies for comprehensive protection.
What are the hardware requirements for running Priority Mobile ERP?
Priority Mobile ERP is designed to run on modern smartphones and tablets with iOS or Android operating systems. For optimal performance, devices should be kept up to date with the latest OS versions and have reliable internet connectivity for real-time features.
Customer Success & Proof
What feedback have customers given about Priority Mobile ERP?
Customers praise Priority Mobile ERP for its ease of use, intuitive interface, and the ability to create custom apps without development skills. For example, Mattis Orgel, Director at Orb Interiors Ltd, highlighted how the app builder empowers users to create apps easily, and Steve Dunford, Operations Director at Nautilus Steel, noted the natural, smartphone-like design that makes training quick and straightforward. See more at Orb Interiors case study and Nautilus Steel case study.
Can you share a case study of Priority Mobile ERP in action?
Yes. At Arkal Automotive, Priority's mobile application is used as a scanning system for warehouse transactions and quality assurance processes. This real-time, mobile-first approach reduces errors and streamlines operations. Read the full story at Arkal Automotive case study.
How quickly can users learn to use Priority Mobile ERP?
Users typically learn to use Priority Mobile ERP quickly due to its intuitive, smartphone-like interface. According to Steve Dunford of Nautilus Steel, training takes very little time because the system's layout is logical and familiar to anyone used to mobile apps.
What are some real-world benefits reported by Priority Mobile ERP users?
Users report benefits such as faster project turnaround, reduced errors in warehouse transactions, and the ability to create custom apps without IT support. These advantages lead to improved efficiency, better data accuracy, and enhanced operational control. See case studies at Priority's case studies page.
Who are some notable customers using Priority Mobile ERP?
Notable customers include Orb Interiors Ltd, Arkal Automotive, and Nautilus Steel. These organizations use Priority Mobile ERP to streamline operations, improve data accuracy, and empower employees with mobile tools. For more, visit Priority's case studies page.
Competition & Differentiation
How does Priority Mobile ERP compare to other mobile ERP solutions?
Priority Mobile ERP stands out for its no-code app generator, intuitive interface, offline capabilities, and comprehensive feature set. Unlike competitors that require complex integrations or coding, Priority enables users to build and customize mobile apps quickly, supporting industry-specific needs and seamless workflows.
What are the main advantages of Priority Mobile ERP over competitors?
Key advantages include integration simplicity, no-code customizations, advanced analytics, automation, scalability, industry-specific features, and a single source of truth for data. Priority is recognized by analysts like Gartner and IDC and trusted by companies such as Toyota, Flex, and Teva.
How does Priority Mobile ERP address common pain points compared to other solutions?
Priority Mobile ERP addresses pain points such as poor quality control, lack of data flow, manual processes, and integration complexity by centralizing data, automating workflows, and providing real-time visibility. Its modular, all-in-one approach eliminates the need for multiple disconnected systems, reducing operational risk and cost.
Why should I choose Priority Mobile ERP for my business?
Choose Priority Mobile ERP for its ease of use, rapid customization, robust feature set, and proven track record with leading companies. Its no-code app generator, offline capabilities, and industry-specific solutions make it ideal for organizations seeking agility, efficiency, and long-term value.
Pain Points & Solutions
What business challenges does Priority Mobile ERP solve?
Priority Mobile ERP solves challenges such as poor quality control, lack of real-time data, manual processes, fragmented systems, and operational inefficiencies. It centralizes data, automates workflows, and provides mobile access to critical business functions, improving accuracy and productivity.
How does Priority Mobile ERP help with integration complexity?
Priority Mobile ERP's modular, all-in-one design eliminates the need for complex integrations. It provides seamless workflows across operations and customer engagement, reducing IT costs and operational risk compared to solutions that require multiple disconnected systems.
How does Priority Mobile ERP address manual processes?
Priority Mobile ERP automates workflows, reducing manual data entry and repetitive tasks. This frees employees to focus on higher-value activities and improves overall efficiency and accuracy.
How does Priority Mobile ERP improve data accuracy?
By centralizing data and enabling real-time updates from mobile devices, Priority Mobile ERP reduces errors associated with manual entry and disconnected systems. Features like barcode scanning and automated workflows further enhance data accuracy.
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When was this page last updated?
This page wast last updated on 12/12/2025 .