Priority Mobile App for Field Service Technicians

• Service call flow reporting based on Priority’s intelligent workflow rules, supported by real-time time and GPS location tracking
• Customizable workflow types for various tasks such as time collection, customer signature capture, and inventory reporting

• Comprehensive management of field and company inventory
• Seamless transfer of inventory between field technicians and central warehouse
• Efficient tracking of serial numbers and goods-receiving processes

• Detailed reporting on attendance and service calls, covering labor, parts, malfunctions, actions, and photography of damaged goods
• Streamlined checklist reporting to ensure thorough service completion

Capture customer signatures directly on service call reports, with accompanying GPS location data

Robust online and offline support functionalities to ensure continuous assistance

Capability to generate price quotes for customers directly in the field

• Real-time tracking of service calls, diagnostics, resolution of incidents, etc. via portal generator
• Customer can open service tickets anytime, anywhere, using the portal generator