Priority's Field Service app offers an advanced solution for efficiently managing your field service teams. This comprehensive app encompasses service call reporting, technician inventory tracking, fault diagnosis, resolution, and seamless synchronization with your back-office operations.
With features designed to facilitate continuous and precise work for technician teams, the mobile field service management software boasts advanced functionalities such as inventory management, checklist reporting, purchasing requirements, and more, facilitating smooth coordination and efficiency in field service operations.
Real-time dashboard for comprehensive oversight of service calls and team activities.
Ensures adherence to the workflow processes established by service managers.
Real time access to both current and historical data on service calls.
Priority ERP acts as the single source of truth
Get teams up and running with minimal downtime.
Robust online and offline functionality ensures continuous productivity, regardless of connectivity.
Priority embeds AI capabilities into its core architecture, spanning all ERP functions, and delivering context-aware AI and automation that elevates ERP from tactical processes to strategic business orchestration. AI capabilities have been added to Priority ERP platform tools so that AI can be used throughout the Priority ERP system, in any process that the user wants, as platform tools are system-wide.
Priority's aiERP incorporates a three-pillar concept – an aiERP Assistant provides frictionless, dynamic and hyper-personalized user experience across multiple devices and interaction models; an aiERP Advisor integrates AI directly into ERP functions and provides proactive insights based on user questions and context; and an aiERP Agent provides cross-process automation and intelligent task orchestration, moving beyond single process automation.
Expanding all the time, features include the ability for users to interact with the ERP in natural language for data queries and creating business rules and automating workflows, demand forecasting, AI-assisted email writing, ADP route optimization, AI-powered descriptive analytics and more.
Capture customer signatures directly on service call reports, with accompanying GPS location data
Robust online and offline support functionalities to ensure continuous assistance
Capability to generate price quotes for customers directly in the field
Priority is designed for rapid deployment, helping organizations go live faster than many traditional ERP solutions. Whether you work directly with Priority's implementation team or one of our certified partners, you'll benefit from proven methodologies, industry best practices, and experienced consultants who help minimize disruption throughout the process. Our structured migration approach helps ensure business continuity, protects your data, and reduces the risk of downtime during the transition, helping your teams adopt the system quickly and minimize time to value.
What industries can benefit from a mobile ERP solution?
A mobile ERP solution can benefit a wide range of industries, particularly those with a mobile workforce or a need for real-time data access. Industries such as field service, construction, logistics, sales, retail, and healthcare can greatly benefit from mobile ERP. The mobile ERP enables employees to access critical business data and applications on-the-go using smartphones or tablets, increasing productivity and efficiency. Field service technicians can access service requests, update work orders, and access equipment information remotely. Construction teams can view project progress, manage schedules, and communicate with stakeholders in real-time. Sales representatives can access customer data, check inventory levels, and process orders while on the move. Mobile ERP empowers businesses with agility and flexibility, enhancing decision-making and responsiveness in industries where mobility is essential for success.
Does Mobile ERP offer offline capabilities for data access in areas with limited connectivity?
Yes, many Mobile ERP solutions offer offline capabilities for data access in areas with limited or no connectivity. These systems allow users to download necessary data and information onto their mobile devices while they are connected to the internet. When they enter an area with limited or no network coverage, they can continue to access and work with the downloaded data offline. Once the device reconnects to the internet, any updates or changes made offline are synchronized with the central ERP system. This offline functionality is particularly beneficial for industries with field-based or remote workers who may encounter connectivity issues while on the move. It ensures uninterrupted access to critical business information, enabling productivity and data entry even in areas with unreliable or no network access.
Which mobile platforms and devices are compatible with Mobile ERP applications?
Mobile ERP applications are designed to be compatible with a variety of mobile platforms and devices. They typically support popular operating systems such as iOS for Apple devices, Android for various smartphones and tablets, and Windows Mobile for Windows-powered devices. Mobile ERP applications are optimized to provide a consistent and user-friendly experience across different platforms and screen sizes, ensuring seamless functionality and data accessibility for users on their preferred devices. This compatibility allows organizations to offer Mobile ERP solutions to a diverse workforce with various devices, enabling employees to access critical business data and perform tasks conveniently and efficiently while on the go.
Can Mobile ERP be used by employees outside the organization, such as sales reps, vendors or customers?
Yes, Mobile ERP can be used by employees outside the organization, such as sales representatives, vendors, or customers. Many Mobile ERP solutions offer features like external user access or portals that allow organizations to extend ERP functionalities to external stakeholders. Sales reps can use Mobile ERP to access customer data, check inventory, and process orders on the go, enhancing customer interactions and responsiveness. Vendors can have access to purchase orders, supply chain information, and invoicing details, streamlining the procurement process. Customers can use Mobile ERP portals to view order status, track shipments, and access self-service features like account information or support inquiries. By providing secure and controlled access to external users, Mobile ERP empowers organizations to collaborate effectively with external stakeholders, enhance service levels, and improve overall business relationships.
Is My Business Ready to Use Mobile ERP?
Determining if your business is ready to use Mobile ERP depends on various factors. Consider whether your employees frequently work remotely or in the field, and if accessing real-time data on the go would improve their productivity. Evaluate if your current ERP system offers a mobile solution that aligns with your business needs, or if investing in a mobile ERP application would enhance efficiency and decision-making. Assess the security measures in place to protect sensitive data when accessed through mobile devices. Additionally, analyze the potential benefits, such as improved customer service, faster response times, and streamlined processes, against the costs and implementation challenges. If your business requires enhanced mobility, real-time data access, and the ability to perform critical tasks remotely, then Mobile ERP might be a valuable addition to your organization.
How long does the implementation process typically take?
The timeline depends on the complexity of your requirements, but the team will provide a detailed project plan during the analysis phase.
Can Priority ERP integrate with other software my business uses?
Yes, Priority ERP has over 150 certified connectors, and supports plug-and-play integrations with a wide range of third-party software, and the professional services team can develop custom connectors if needed.
Does Priority ERP comply with local and global regulations?
Yes, Priority ensures compliance with relevant regulations, adapting the system to meet local and global standards which sometimes requires customization.
Why do companies replace their existing ERP with Priority?
Companies typically switch to Priority when their current ERP becomes too rigid, expensive to maintain, or unable to adapt to changing business needs. Priority offers a flexible, modern platform that supports growth, automation, and continuous change—without forcing businesses into heavy customization or long-term lock-in.
How long does it take to replace a legacy ERP with Priority?
Timelines vary by scope, but Priority implementations are typically faster and more predictable than legacy ERP replacements. Its configuration-first approach reduces dependency on development and helps teams move forward quickly.
Does Priority support industry-specific requirements?
Yes. Priority provides deep, industry-ready functionality across manufacturing, distribution, retail, services, warehouse management, and more, while still allowing companies to adapt the system to their unique operational needs.
How customizable is Priority ERP?
Priority is highly configurable without heavy coding. Customers can independently customize processes, workflows, forms, reports, automations, mobile apps, and portals using built-in tools—maintaining control while keeping long-term costs low.
Will Priority ERP scale as our business grows?
Yes. Priority is designed to scale with your business—supporting increased transaction volumes, users, complexity, and new business models without requiring system replacement. Many customers continue using Priority as they expand into new markets, industries, or geographies.
How is Priority different from other ERP systems?
Unlike rigid ERP systems that require heavy customization or long-term lock-in, Priority is built for flexibility and openness. Customers can tailor workflows, business rules, screens, reports, portals, and mobile apps using no-code and low-code tools—without relying heavily on developers or external consultants.
How is Priority ERP licensed and priced?
Priority ERP is offered as a subscription-based solution with flexible quarterly commitments and no long-term lock-in. Pricing is based on predefined ERP packages, the number of users, and selected capabilities—so you can start with what you need today and scale easily as your business grows.
How do you get started with Priority ERP?
The best way to get started is with a personalized demo, where you can see how Priority fits your business processes, industry needs, and growth plans.
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