Frequently Asked Questions
Features & Capabilities
What features does Priority ERP offer?
Priority ERP provides a comprehensive, modular platform with robust functionality, including real-time visibility, advanced analytics, no-code customizations, built-in automation, and industry-specific modules for retail, manufacturing, healthcare, and hospitality. The platform supports seamless workflows, centralized data, and scalable cloud-based architecture. Source: About Priority
Does Priority ERP support no-code customizations?
Yes, Priority ERP enables businesses to adjust field names, screen layouts, and workflows without IT support, allowing rapid adaptation to changing needs. This flexibility is highlighted by customers who appreciate the intuitive app builder and ease of use. Source: About Priority
How does Priority ERP help with automation?
Priority ERP includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. This automation is especially valuable for businesses seeking to streamline processes and boost productivity. Source: About Priority
What analytics capabilities does Priority ERP provide?
Priority ERP offers hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. Users can access critical business metrics instantly, helping identify issues before they become problems. Source: About Priority
Pain Points & Problems Solved
What problems does Priority ERP solve for businesses?
Priority ERP addresses poor quality control, fragmented data, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, customer frustration, operational inefficiencies, and complex order fulfillment. It centralizes data, automates workflows, and provides real-time visibility to drive efficiency and growth. Source: manual
How does Priority ERP help with fragmented systems and data silos?
Priority ERP unifies all business processes in one system, eliminating scattered data and providing complete visibility from finance to production. This single source of truth ensures consistent and accurate information across departments. Source: About Priority
How does Priority ERP address poor inventory management?
Priority ERP optimizes inventory levels, improves forecasting, demand planning, and supply chain efficiency, resulting in happier customers and increased revenue. Source: manual
Use Cases & Target Audience
Who can benefit from Priority ERP?
Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders at organizations seeking a reliable, scalable ERP system that avoids extensive customization and risks associated with end-of-life software. It is designed for businesses in manufacturing, retail, healthcare, hospitality, and more. Source: Priority ERP Overview
What industries does Priority ERP serve?
Priority ERP offers tailored solutions for industries including manufacturing, retail, healthcare, hospitality, agriculture, construction, electronics, financial services, medical devices, municipalities, nonprofits, pharmaceutical, professional services, software & technology, wholesale & distribution, and food & beverage. Source: ERP Solutions
Customer Proof & Testimonials
What do customers say about the ease of use of Priority ERP?
Customers consistently praise Priority ERP for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use; Martyn Young (Cherwell Laboratories) highlighted its out-of-the-box fit and support; Tomer Lebel (Cyberint) found it much easier to operate than other leading ERP solutions. Source: Case Studies
Who are some of Priority's notable customers?
Priority is trusted by leading companies such as Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. Source: manual
Implementation & Onboarding
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source: Professional Implementation Services
How easy is it to get started with Priority ERP?
Priority offers professional services for configuration, data migration, and training, as well as on-site and virtual training sessions. Customers also have access to Priority Xpert, which includes a knowledge base, video tutorials, and support tools for smooth onboarding. Source: Professional Implementation Services
Support & Maintenance
What customer service and support does Priority provide after purchase?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, software updates, customizations, access to Priority Xpert (knowledge base, tutorials, self-service tools), and multilingual support resources. Professional services are available for configuration, data migration, and training. Source: Priority Support
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest and second latest software versions. Extended support is available for an additional fee. Source: Priority Support
Competition & Comparison
How does Priority ERP compare to other ERP solutions like SAP, Microsoft Dynamics, Acumatica, NetSuite, Sage, Odoo, and Microsoft Navision?
Priority ERP stands out for its integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific features. Unlike competitors, Priority offers flexible quarterly commitments, no lock-in contracts, and a single platform for multi-company operations. It is consistently recognized by Gartner, IDC, and TEC. For detailed comparisons, see the FAQ section above. Source: manual
Why should a customer choose Priority ERP over alternatives?
Priority ERP offers a modular, all-in-one solution with centralized data, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. It is recognized by leading analysts and trusted by major companies. These strengths make Priority a preferred choice for efficiency, adaptability, and long-term value. Source: About Priority
Business Impact & Recognition
What business impact can customers expect from using Priority ERP?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority ERP is consistently featured in Gartner Magic Quadrant, IDC MarketScape, and ranked #1 by TEC in 2025. Source: About Priority
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When was this page last updated?
This page wast last updated on 12/12/2025 .