Frequently Asked Questions

Features & Capabilities

What features does Priority ERP offer?

Priority ERP provides a comprehensive, modular platform with robust functionality, including real-time visibility, advanced analytics, no-code customizations, built-in automation, and industry-specific modules for retail, manufacturing, healthcare, and hospitality. The platform supports seamless workflows, centralized data, and scalable cloud-based architecture. Source: About Priority

Does Priority ERP support no-code customizations?

Yes, Priority ERP enables businesses to adjust field names, screen layouts, and workflows without IT support, allowing rapid adaptation to changing needs. This flexibility is highlighted by customers who appreciate the intuitive app builder and ease of use. Source: About Priority

How does Priority ERP help with automation?

Priority ERP includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. This automation is especially valuable for businesses seeking to streamline processes and boost productivity. Source: About Priority

What analytics capabilities does Priority ERP provide?

Priority ERP offers hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. Users can access critical business metrics instantly, helping identify issues before they become problems. Source: About Priority

Pain Points & Problems Solved

What problems does Priority ERP solve for businesses?

Priority ERP addresses poor quality control, fragmented data, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, customer frustration, operational inefficiencies, and complex order fulfillment. It centralizes data, automates workflows, and provides real-time visibility to drive efficiency and growth. Source: manual

How does Priority ERP help with fragmented systems and data silos?

Priority ERP unifies all business processes in one system, eliminating scattered data and providing complete visibility from finance to production. This single source of truth ensures consistent and accurate information across departments. Source: About Priority

How does Priority ERP address poor inventory management?

Priority ERP optimizes inventory levels, improves forecasting, demand planning, and supply chain efficiency, resulting in happier customers and increased revenue. Source: manual

Use Cases & Target Audience

Who can benefit from Priority ERP?

Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders at organizations seeking a reliable, scalable ERP system that avoids extensive customization and risks associated with end-of-life software. It is designed for businesses in manufacturing, retail, healthcare, hospitality, and more. Source: Priority ERP Overview

What industries does Priority ERP serve?

Priority ERP offers tailored solutions for industries including manufacturing, retail, healthcare, hospitality, agriculture, construction, electronics, financial services, medical devices, municipalities, nonprofits, pharmaceutical, professional services, software & technology, wholesale & distribution, and food & beverage. Source: ERP Solutions

Customer Proof & Testimonials

What do customers say about the ease of use of Priority ERP?

Customers consistently praise Priority ERP for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use; Martyn Young (Cherwell Laboratories) highlighted its out-of-the-box fit and support; Tomer Lebel (Cyberint) found it much easier to operate than other leading ERP solutions. Source: Case Studies

Who are some of Priority's notable customers?

Priority is trusted by leading companies such as Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. Source: manual

Implementation & Onboarding

How long does it take to implement Priority ERP?

Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source: Professional Implementation Services

How easy is it to get started with Priority ERP?

Priority offers professional services for configuration, data migration, and training, as well as on-site and virtual training sessions. Customers also have access to Priority Xpert, which includes a knowledge base, video tutorials, and support tools for smooth onboarding. Source: Professional Implementation Services

Support & Maintenance

What customer service and support does Priority provide after purchase?

Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, software updates, customizations, access to Priority Xpert (knowledge base, tutorials, self-service tools), and multilingual support resources. Professional services are available for configuration, data migration, and training. Source: Priority Support

How does Priority ERP handle maintenance, upgrades, and troubleshooting?

Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest and second latest software versions. Extended support is available for an additional fee. Source: Priority Support

Competition & Comparison

How does Priority ERP compare to other ERP solutions like SAP, Microsoft Dynamics, Acumatica, NetSuite, Sage, Odoo, and Microsoft Navision?

Priority ERP stands out for its integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific features. Unlike competitors, Priority offers flexible quarterly commitments, no lock-in contracts, and a single platform for multi-company operations. It is consistently recognized by Gartner, IDC, and TEC. For detailed comparisons, see the FAQ section above. Source: manual

Why should a customer choose Priority ERP over alternatives?

Priority ERP offers a modular, all-in-one solution with centralized data, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. It is recognized by leading analysts and trusted by major companies. These strengths make Priority a preferred choice for efficiency, adaptability, and long-term value. Source: About Priority

Business Impact & Recognition

What business impact can customers expect from using Priority ERP?

Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority ERP is consistently featured in Gartner Magic Quadrant, IDC MarketScape, and ranked #1 by TEC in 2025. Source: About Priority

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Leading Cloud ERP solution for growing companies

Cloud ERP
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Ready for an ERP that adapts to your business?
Priority ERP delivers flexibility, openness, and ease of use, letting you tailor workflows and user experiences with no-code tools and open APIs, so you can move fast, stay in control, and grow without lock-in or complexity.

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Trusted by thousands of growing companies around the world

Why growing businesses choose Priority ERP

1-6

Months to go live

1 million +

Data points migrated & merged

40%

Reduction in inventory costs

No more struggling with systems that create problems instead of solutions

Priority delivers proven success with comprehensive functionality and integrations, backed by local expert teams, giving you everything you need to grow:

  • Comprehensive, robust, end-to-end solution with the most in-depth functionality that's ready for business on day one. No surprise costs, no missing features.
  • Proven enterprise-grade power validated and trusted by industry leaders like Gartner, IDC, TEC, Third Stage Consulting Group, Panorama Consulting Group and more, Priority delivers the depth of functionality growing businesses demand.
  • Flexible quarterly commitments mean you're never locked in. Add users, expand functionality, and grow at your pace, without penalties and in a platform that is constantly being maintained and developed, never requiring customers to migrate to a new system. 
  • Hands-on guidance from day one with proven implementation methodology that drives efficient go-lives followed by dedicated CSM support to guide ongoing optimization and future scale-up.

ERP challenges holding your business back

Why traditional ERP systems fall short

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Fragmented systems

Multiple disconnected systems create data silos, leading to reporting errors, wasted time on reconciliation, and poor decision-making.

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Locked-in limitations

Traditional ERPs force you to adapt your business processes to fit the software, creating inefficiencies and limiting your ability to respond to market changes.

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High maintenance

Legacy systems drain resources on maintenance and upgrades, diverting focus from innovation and growth initiatives.

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Implementation complexity

Extended deployment times, costly customizations, and difficult user adoption createfrustration and drive unexpected additional costs.

The Priority Difference

Unifies all your processes

Adapts to your way of working

Grows with your business

Makes decisions with confidence

Complete, end-to-end solution

Priority ERP connects every aspect of your operations in one system, eliminating scattered data and providing complete visibility from finance to production. See everything in one place without juggling multiple platforms.

Build custom solutions – no coding required! Use intuitive tools to create workflows, portals, and mobile apps tailored to your business, so you can adapt ERP to your needs instead of changing the processes that already work.

Get up and running quickly with minimal disruption. Start with what you need today and expand as your business evolves. Priority's scalable architecture supports your growth without requiring costly upgrades.

Get instant access to critical business metrics and insights with just a few clicks, helping you identify issues before they become problems along with detailed reporting that provides actionable insights.

Priority delivers a broad, end-to-end offering that includes: CRM, Sales, Project Management, Procurement, Inventory Management, WMS, Mobile and Portal Generators, a strong manufacturing offering noted by analysts, and more, all built natively into the core system.

Embedded AI with aiERP

Priority's aiERP helps your teams work faster, make better decisions, and automate routine work without disrupting existing processes.

AI is embedded directly into the ERP, giving users answers, insights, and automation exactly where they work, reducing manual effort, accelerating decisions, and turning operational data into real, day-to-day business value.
With aiERP, users can interact with the system using natural language to query data, create business rules, and automate workflows; improve planning with AI-driven demand forecasting; optimize deliveries through intelligent route planning; generate smarter communications with AI-assisted content creation; and gain clearer visibility through AI-powered analytics, helping organizations respond faster, operate more efficiently, and stay in control as they scale.

Ready to take a closer look?

Business management solutions tailored to your needs

20
%
time saved in manufacturing processes

“With Priority's powerful analytics and reporting we can view our entire operations in real time.”

Key questions answered to guide your ERP decision

How long does the implementation process typically take? 

The timeline depends on the complexity of your requirements, but the team will provide a detailed project plan during the analysis phase.

Can Priority ERP integrate with other software my business uses? 

Yes, Priority ERP has over 150 certified connectors, and supports plug-and-play integrations with a wide range of third-party software, and the professional services team can develop custom connectors if needed.

Does Priority ERP comply with local and global regulations? 

Yes, Priority ensures compliance with relevant regulations, adapting the system to meet local and global standards which sometimes requires customization.

Why do companies replace their existing ERP with Priority?

Companies typically switch to Priority when their current ERP becomes too rigid, expensive to maintain, or unable to adapt to changing business needs. Priority offers a flexible, modern platform that supports growth, automation, and continuous change—without forcing businesses into heavy customization or long-term lock-in.

How long does it take to replace a legacy ERP with Priority?

Timelines vary by scope, but Priority implementations are typically faster and more predictable than legacy ERP replacements. Its configuration-first approach reduces dependency on development and helps teams move forward quickly.