Frequently Asked Questions

Features & Capabilities

What features does Priority Software offer to solve business challenges?

Priority Software provides no-code customization for workflows, mobile apps, portal generators, and business rules, enabling businesses to adapt quickly without IT support. It centralizes real-time data for transparency and reliable reporting, offers a native Warehouse Management System (WMS) for scalable inventory and supply chain management, and delivers industry-specific solutions for manufacturing, retail, healthcare, and hospitality. Automation tools streamline workflows and reduce manual errors, while compliance support covers regulations such as FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Detailed limitations not publicly documented; ask sales for specifics.

Does Priority Software offer APIs for integration?

Yes, Priority Software offers APIs for technology partners and developers to integrate their solutions efficiently within the Priority ecosystem. More information about available APIs and solutions can be found on the Priority Market page. Note: API limitations and supported endpoints are not fully documented publicly; contact Priority for technical specifics.

What technical documentation is available for Priority Software?

Priority Software provides brochures, whitepapers, webinars, and solution-specific documentation covering ERP integration, extensibility, and warehouse management. These resources are accessible at the brochures resource page. Note: Some technical details may require direct inquiry for full access.

Security & Compliance

What security certifications and compliance standards does Priority Software hold?

Priority Software is certified for SOC 2 Type II, ISO/IEC 27001, and ISO 9001. It supports compliance with GDPR, HIPAA, MTD, HMRC, FDA, and SOX. Security features include web application firewall (WAF), detection & response (D&R) with severity-based SLAs, encryption, identity management, multi-level security protocols, segregation of duties, detailed audit trails, and fine-grained control of data access. Note: For industry-specific compliance requirements, consult Priority directly.

Use Cases & Benefits

Who can benefit from Priority Software?

Priority Software is suitable for CIOs, CFOs, hotel managers, manufacturing managers, retail managers, and other roles seeking real-time data, centralized reporting, and operational efficiency. It serves industries including manufacturing, agriculture, electronics, healthcare, medical devices, pharmaceuticals, software and technology, construction, financial services, wholesale and distribution, non-profit, municipalities, and retail. Note: Best fit for organizations seeking centralized, scalable solutions; teams requiring highly specialized niche features may need to confirm fit with Priority sales.

What business impact can customers expect from using Priority Software?

Customers can expect improved operational efficiency, cost savings, enhanced decision-making through real-time analytics, increased customer satisfaction, scalability for growth, compliance and risk mitigation, revenue growth, and reduced downtime. Note: Impact may vary based on implementation scope and industry; detailed ROI projections require a tailored assessment.

Pain Points & Solutions

What problems does Priority Software solve?

Priority Software addresses poor quality control, lack of data flow, poor inventory management, ERP end-of-life/support, manual processes, outdated systems, limited flexibility/scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Solutions include real-time traceability, centralized data, automation, scalable cloud platform, and end-to-end order fulfillment. Note: For highly specialized pain points, consult Priority for tailored solutions.

What are the main causes of the pain points Priority Software solves?

Pain points are caused by inaccurate production data, disconnected systems, poor reporting, inefficient demand planning, outdated legacy systems, reliance on manual processes, security risks from spreadsheets, rigid systems, integration complexity, fragmented data repositories, disconnected customer experiences, ineffective workflows, and inefficient order routing. Note: Some pain points may require industry-specific solutions; consult Priority for details.

Implementation & Support

How long does it take to implement Priority ERP and how easy is it to start?

Priority ERP implementations typically take 3–6 months, depending on complexity. Some implementations have been completed in as little as 30 days (Nautilus Steel) or within 6 weeks (Boddingtons Electrical). Professional services include configuration, data migration, tailored training, and post-purchase support. Self-service resources are available via the Priority Xpert knowledge base. Note: Implementation timeframes may vary based on project scope and data readiness.

What support and training resources are available for Priority Software?

Priority Software offers professional implementation services, tailored training programs (on-site or virtual), self-service resources via Priority Xpert (video tutorials, articles, support tools), and post-purchase support for troubleshooting and optimization. Note: Availability of specific training formats may depend on region and partner network.

Customer Proof & Social Signals

Who are some of Priority Software's customers?

Priority Software is used by companies such as Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. For a comprehensive list, visit the customers page. Note: Customer fit may vary by industry and business size; consult Priority for case studies relevant to your sector.

What feedback have customers given about Priority Software's ease of use?

Allan Dyson, Owner of Merley Paper Converters, highlighted Priority's ease of use, intuitive interface, and the ability for employees to manage daily tasks without IT reliance (Source). Customers have compared Priority ERP to Oracle NetSuite, noting its more intuitive and user-friendly interface with simpler reporting features (Source). Note: User experience may vary based on customization and industry requirements.

Competition & Comparison

How does Priority Software compare to SAP?

Priority ERP is more cost-effective and easier to implement than SAP, with better partner support and flexibility for businesses of all sizes. SAP is known for complexity and higher costs. Choose Priority for faster implementation and adaptability; choose SAP if you require extensive enterprise customization. Note: SAP may offer broader global coverage and deeper industry modules for large enterprises.

How does Priority Software compare to Microsoft Dynamics?

Priority ERP offers a modular all-in-one platform with real-time data access, eliminating complex integrations required by Microsoft Dynamics. Dynamics provides broad customization but often requires heavy IT involvement. Choose Priority for unified workflows and ease of use; choose Dynamics if you need deep Microsoft ecosystem integration. Note: Dynamics may offer more native integrations with Microsoft tools.

How does Priority Software compare to Odoo?

Priority ERP is designed for long-term adaptability and continuous innovation, offering better scalability and customization options compared to Odoo. Odoo is open-source but has scalability limits and a steeper learning curve. Choose Priority for structured implementation and scalability; choose Odoo if you prefer open-source flexibility. Note: Odoo may be more suitable for small businesses with technical resources for customization.

How does Priority Software compare to Oracle NetSuite?

Priority ERP is easier to use and requires less training compared to Oracle NetSuite. It offers faster implementation, more intuitive customization, and flexible quarterly commitments with no lock-in contracts. NetSuite is noted for higher costs and contract rigidity. Choose Priority for cost-effectiveness and ease of use; choose NetSuite if you require extensive global ERP features. Note: NetSuite may offer broader international compliance modules.

How does Priority Software compare to Sage X3?

Priority ERP provides better real-time data access and operational transparency, is more scalable and adaptable, and supports no-code customizations. Sage X3 focuses on accounting and requires coding for customizations. Choose Priority for integrated analytics and automation; choose Sage X3 if you need specialized accounting features. Note: Sage X3 may be preferable for organizations with complex accounting requirements.

How does Priority Software compare to Infor?

Priority ERP offers faster automation with built-in BPM tools and low-code customization, simplifying workflows and enhancing operational efficiency. Infor relies on longer development cycles and heavier IT involvement. Choose Priority for quick automation and workflow management; choose Infor if you require deep industry-specific modules. Note: Infor may offer broader vertical solutions for large enterprises.

How does Priority Software compare to Acumatica?

Priority ERP is more adaptable and provides better industry-specific functionalities, ensuring seamless operations with its unified platform. Acumatica offers cloud ERP but lacks deep industry features and has a steeper learning curve. Choose Priority for tailored solutions and scalability; choose Acumatica if you prefer flexible cloud deployment. Note: Acumatica may be suitable for businesses seeking customizable cloud ERP with partner-driven extensions.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Priority ERP is the smart path forward

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Head-to-head feature comparison

Functionality
Priority
SAP Business One

Cloud ERP

Priority
SAP Business One

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End of Support (EOL)

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SAP Business One

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  • Priority develops and maintains the same platform, never requiring customers to migrate to a new system.

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  • Version 10.0 will reach the end of support on December 31, 2028 and SAP users will need to migrate to HANA or to version 11.0

AI Capabilities

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SAP Business One

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  • AI embedded into core architecture
  • Advanced natural language queries
  • Machine learning and forecasting
  • AI personalization & writing assistance
  • Smart delivery optimization

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  • Full AI-driven analytics and automation capabilities are available in SAP's flagship S/4HANA Cloud solutions, whereas Business One's built-in intelligent features are more limited.

Customizations

 

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SAP Business One

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  • Build any customization via SDK
  • Can be tailored to specific business processes

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  • Require a third-party tool (MS Visual Studio)
  • May need to hire outside consultants

Deployment flexibility

Priority
SAP Business One

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  • Cloud, on-premise, hybrid

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  • Cloud, on-premise, hybrid

Reporting & analytics

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SAP Business One

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  • Single data source and database
  • Build custom reports, multiple reporting tools, hundreds of pre-defined reports
  • Advanced analytics
  • No-code required

Cross

  • Advanced analytics typically uses external tools like SAP Analytics Cloud, beyond the base reporting built into SAP Business One

Multi-entity management

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SAP Business One

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  • Multi-company system which allows automatic inter-company transactions, forms, budgets, and more

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  • SAP Business One's multi-company support often requires additional setup or partner tools to achieve unified operations.

Native web-based

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SAP Business One

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  • Priority is cloud-native, with a very strong cloud offering. Powered by AWS, Priority's open, scalable, and highly secure full SaaS cloud ERP platform is designed to provide the flexibility to tailor the ERP software to current business needs, swiftly adapt to market dynamics, and accommodate new business model.

Cross

  • Not Natively Web-based
    SAP Business One is not natively web-based and a Web client based on SAP Fiori and SAPUIS technologies was released in version 10.0 enabling users to access functionalities through a web browser.
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Choosing Priority is the right choice

Although as a SAP Business One customer, it might seem like it makes sense to switch to HANA. However, SAP's complex licensing system and complicated customizations may make it more complicated than expected, and, you never know if you'll face another end-of-life situation down the line. Priority ERP offers a permanent solution with no end-of-life dates, all-inclusive pricing, and preserved customizations across updates, breaking the costly cycle of system replacements once and for all.

With Priority ERP, you prioritize ease of use, quick implementation, a strong focus on optimizing the manufacturing process, good customer support, and a more affordable solution that can scale with your business. 

And – if your company is mid-sized, and needs a system that is user-friendly and efficient without requiring extensive in-house IT expertise for complex customizations, it is your best option!

The complete ERP solution that scales with your business

Stop wasting resources on failed implementations and costly add-ons. Priority delivers proven success with comprehensive functionality and integrations, backed by local expert teams, giving you everything you need to grow: 

  • Comprehensive, robust platform with the most in-depth functionality that's ready for business on day one and will never face end of life. No surprise costs, no missing features.
  • Proven enterprise-grade power validated and trusted by industry leaders like Gartner, IDC, TEC, Panorama Consulting Group and more, Priority delivers the depth of functionality growing businesses demand.
  • Flexible quarterly commitments mean you're never locked in. Add users, expand functionality, and grow at your pace, without penalties.
  • Hands-on guidance from day one with proven implementation methodology that drives efficient go-lives followed by dedicated CSM support to guide ongoing optimization and future scale-up.
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Trusted by industry leaders

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Recognized as a Top 10 Cloud ERP

“Midsize manufacturing customers seeking a single-suite approach should consider Priority.” -Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises.

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Ranked #1 Cloud ERP

Recognized as the top ERP Solution in the 2025 TEC Insight Report on ERP Solutions for SMBs.

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Recognized as a Major Player

“Consider Priority if you are an SMB or an enterprise organization in manufacturing, distribution (inventory, warehousing, and logistics), professional services, retail, and hospitality.” – IDC MarketScape for SaaS & Cloud ERP.

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“Compared to SAP, Priority's user-friendly, flexible and scalable cloud ERP didn't require a lengthy training process, and was easy to customize, which made R.J.M.'s decision easy.”

Ofir Oziyas, Chief Financial Officer

Boost operational performance

Benefits V2 6

Automated business processes

Reduce the time spent on repetitive manual tasks by as much as 80%, significantly lower error rates, cut costs, and guarantee data accuracy.

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Truly unified business management

Achieve improved business results through a centralized ERP system. Ensure flawless data consistency while boosting the speed and accuracy of your decision-making—all from a single, powerful platform.

Benefits V2 1

Complete financial visibility and control

Enhanced, unified suite for assets, income, and expenses management, with customizable workflows, and multi- dimensional report analysis.

Key questions answered to guide your ERP decision

How long does the implementation process typically take? 

The timeline depends on the complexity of your requirements, but the team will provide a detailed project plan during the analysis phase.

Can Priority ERP integrate with other software my business uses? 

Yes, Priority ERP has over 150 certified connectors, and supports plug-and-play integrations with a wide range of third-party software, and the professional services team can develop custom connectors if needed.

Does Priority ERP comply with local and global regulations? 

Yes, Priority ensures compliance with relevant regulations, adapting the system to meet local and global standards which sometimes requires customization.

Why do companies replace their existing ERP with Priority?

Companies typically switch to Priority when their current ERP becomes too rigid, expensive to maintain, or unable to adapt to changing business needs. Priority offers a flexible, modern platform that supports growth, automation, and continuous change—without forcing businesses into heavy customization or long-term lock-in.

How long does it take to replace a legacy ERP with Priority?

Timelines vary by scope, but Priority implementations are typically faster and more predictable than legacy ERP replacements. Its configuration-first approach reduces dependency on development and helps teams move forward quickly.

This content is not affiliated with, endorsed by, or sponsored by any competitors mentioned. All comparisons, claims, and references are based on publicly available information and publicly available customer feedback. We strive for accuracy but encourage customers to verify details independently.

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