Frequently Asked Questions
Partner Program Benefits & Structure
What are the main benefits of joining the Priority Software partner network?
Partners in the Priority Software network benefit from a mature, proven cloud-based offering, special incentives for entering new markets, a rewarding revenue-sharing scheme on software fees, 100% retention of services fees, and opportunities to develop and monetize additional services. Note: Partners are responsible for their own customer acquisition and ongoing service delivery. Source
What support and resources are provided to Priority Software partners?
Partners receive an all-inclusive onboarding program with advanced training, access to a comprehensive resource database (including demo scripts, marketing materials, and support tools), a dedicated Partner Manager, customer success managers, lead generation support, implementation assistance, and co-branded marketing materials. Note: Ongoing partner performance is monitored to ensure mutual success. Source
How does the revenue-sharing scheme work for Priority Software partners?
Priority Software partners benefit from a revenue-sharing scheme on software fees and retain 100% of services fees. This allows partners to maximize their earnings from both software sales and value-added services. Note: The exact revenue share percentages are not publicly documented; contact Priority Software for details. Source
Features & Capabilities
What features does Priority Software offer that help partners and their clients?
Priority Software provides a modular, all-in-one ERP platform with no-code customization, real-time data access, native warehouse management, automation, industry-specific modules, and compliance support (FDA, GDPR, SOX, ISO9000, ISO27001, SOC 2 Type 2). These features enable partners to deliver tailored solutions for manufacturing, retail, healthcare, hospitality, and more. Note: Some advanced features may require additional configuration or licensing. Source
Does Priority Software offer APIs for integration?
Yes, Priority Software offers APIs that enable integration with its platform. These APIs are available for technology partners and developers to connect their solutions within the Priority ecosystem. More information is available on the Priority Market page. Note: API access may require technical expertise and appropriate permissions. Source
Support & Onboarding
What onboarding and enablement programs are available for new partners?
New partners receive a holistic onboarding bundle that includes advanced training, access to resources, demo scripts, marketing materials, and support tools. Dedicated Partner Managers and customer success managers provide guidance throughout the onboarding process. Note: The depth of onboarding may vary based on partner type and region. Source
What implementation assistance is provided to partners?
Priority Software offers implementation assistance to help partners get their initial customers up and running quickly. This includes configuration support, data migration, and tailored training. Focused implementations of core capabilities can be delivered in as little as 30 days, as demonstrated by Nautilus Steel, or within 6 weeks, as with Boddingtons Electrical. Note: Implementation timelines depend on project complexity and partner readiness. Source
Security & Compliance
What security and compliance certifications does Priority Software hold?
Priority Software holds SOC 2 Type II and ISO/IEC 27001 certifications, and supports compliance with GDPR, HIPAA, MTD, HMRC, FDA, SOX, and ISO 9001. Security features include web application firewall, detection & response, encryption, identity management, multi-level security protocols, segregation of duties, audit trails, and fine-grained data access controls. Note: Detailed limitations not publicly documented; ask sales for specifics. Source
Competition & Comparison
How does Priority Software compare to SAP?
Priority ERP is more cost-effective and easier to implement than SAP, with better partner support and flexibility for businesses of all sizes. SAP is known for complexity and higher costs, while Priority emphasizes ease of use and rapid deployment. Note: SAP may be preferred by organizations with highly specialized, global enterprise requirements. Source
How does Priority Software compare to Oracle NetSuite?
Priority ERP offers a more intuitive interface, easier customization, and faster implementation compared to Oracle NetSuite. NetSuite is often cited as expensive and requires contract lock-in, while Priority provides flexible quarterly commitments and no lock-in contracts. Note: NetSuite may offer broader third-party integrations for some enterprise scenarios. Source
How does Priority Software compare to Odoo?
Priority ERP is designed for long-term adaptability and continuous innovation, with better scalability and customization options than Odoo. Odoo is open-source but has scalability limits, performance issues, and a steep learning curve. Note: Odoo may be suitable for organizations seeking open-source flexibility and lower initial costs. Source
Use Cases & Impact
What types of companies and roles benefit most from Priority Software?
Priority Software is suitable for CIOs, CFOs, hotel managers, manufacturing managers, retail managers, and more, across industries such as manufacturing, agriculture, electronics, healthcare, construction, financial services, wholesale, non-profit, municipalities, and retail. It is designed for organizations seeking to optimize operations, enhance customer experiences, and maintain a competitive edge. Note: Highly specialized industries may require additional customization. Source
What business impact can partners and their clients expect from using Priority Software?
Clients can expect improved operational efficiency, cost savings, enhanced decision-making, increased customer satisfaction, scalability, compliance, revenue growth, and reduced downtime. For example, Boddingtons Electrical completed implementation in 6 weeks, and Merley Paper Converters highlighted ease of use and automation. Note: Actual results depend on implementation scope and organizational readiness. Source
Technical Resources & Documentation
What technical documentation and resources are available for partners?
Priority Software provides brochures, whitepapers, webinars, and detailed documentation on ERP integration, extensibility, and warehouse management. These resources are available on the resources page and help partners understand technical capabilities and implementation best practices. Note: Some resources may require partner login or registration. Source
Customer Proof & Social Validation
Who are some of Priority Software's notable customers?
Priority Software is used by companies such as Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. For more examples and case studies, visit the customers page. Note: Customer outcomes may vary based on implementation and industry. Source
What feedback have customers provided about Priority Software's ease of use?
Customers such as Allan Dyson of Merley Paper Converters have praised Priority ERP for its intuitive interface and ease of use, enabling employees to manage daily tasks without IT support. Comparisons to Oracle NetSuite highlight Priority's more user-friendly interface and simpler reporting features. Note: User experience may vary depending on configuration and training. Source
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When was this page last updated?
This page wast last updated on 12/12/2025 .
