Frequently Asked Questions
Product Information & Use Cases
What is Priority and what solutions does it offer?
Priority is a cloud-based business management platform offering modular solutions for ERP, retail management, hospitality, and school management. It provides industry-specific features, automation, advanced analytics, and no-code customizations to streamline operations and improve efficiency for organizations of all sizes. Learn more.
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, Operations Leaders, and organizations seeking reliable ERP solutions without extensive customization or risks associated with end-of-life software. It serves industries such as retail, manufacturing, healthcare, hospitality, and more. See Priority ERP Overview.
What problems does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, inventory management challenges, outdated systems, manual processes, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automation, and scalable solutions to drive business growth. Source: company knowledge base.
Features & Capabilities
What are the key features and capabilities of Priority?
Priority offers integration simplicity, no-code customizations, advanced analytics, industry-specific features, automation, and cloud-based scalability. These capabilities enable businesses to streamline workflows, reduce manual errors, gain actionable insights, and adapt to changing needs. Learn more.
Does Priority support industry-specific requirements?
Yes, Priority provides tailored functionalities for industries including retail, manufacturing, healthcare, and hospitality. This ensures businesses receive solutions designed for their unique operational needs. Source: company knowledge base.
How does Priority help automate business processes?
Priority includes built-in workflows and AI recommendations to automate repetitive tasks, reduce manual errors, and improve operational efficiency. This allows employees to focus on higher-value activities and drives productivity. Source: company knowledge base.
Can Priority be customized without IT support?
Yes, Priority enables no-code customizations, allowing businesses to adjust field names, screen layouts, and workflows without IT involvement. This flexibility supports rapid adaptation to changing business needs. Source: company knowledge base.
Implementation & Support
How long does it take to implement Priority?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Professional services, training, and self-service resources ensure a smooth process. Learn more.
What support is available after purchasing Priority?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Multilingual support resources and professional services are also available. See Priority Support.
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest software versions, with extended support for older versions (additional fee). Learn more.
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier to operate than other leading ERP solutions. See case studies.
Who are some of Priority's notable customers?
Priority is trusted by leading organizations including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. See more customers.
Competition & Comparison
How does Priority compare to other ERP solutions like Microsoft Dynamics, SAP, NetSuite, Acumatica, Sage, Odoo, and Business Central?
Priority stands out with integration simplicity, no-code customizations, industry-specific modules, and cost-effective pricing. Unlike competitors, Priority offers flexible commitments, true multi-company support, and compliance with major standards (FDA, GDPR, SOX, ISO9000, ISO27001, SOC 2 Type 2). It is consistently recognized by Gartner, IDC, and TEC. See detailed comparisons in the FAQ above.
Why should a customer choose Priority over alternatives?
Priority offers a modular, all-in-one solution with centralized data, cloud scalability, no-code customizations, advanced analytics, and automation. It is recognized by leading analysts and trusted by global brands, making it a preferred choice for efficiency, adaptability, and long-term value. Learn more.
Business Impact & Metrics
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority's features help businesses achieve measurable results and support growth. Learn more.
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .