Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Jan. 16, 2025
ERP

Priority Software is making waves in the ERP market, here's why:

Barry Spielman

Director of Product Marketing

Summarize with AI:

As a Product Marketing Manager, I've seen firsthand how critical it is for ERP vendors to balance innovation, customer-centricity, and competitive differentiation. Priority Software has been hitting all the right notes, solidifying its position as a standout player in the ERP market. Through its product capabilities and strategic alignment with market needs, Priority has been gaining recognition and delivering tangible value to its customers, especially in North America.

Recognitions that speak volumes

Recent industry accolades have validated Priority Software's ability to deliver on its promises. Eric Kimberling, CEO of Third Stage Consulting, named Priority as one of the “Up-and-Coming ERP Systems.” This recognition from a respected independent consultancy underscores the platform's ability to address evolving business challenges with precision and innovation.

In addition, the Technology Evaluation Center (TEC) ranked Priority as the top ERP vendor for SMBs in its 2025 Business Insight Report. This achievement highlights the platform's best-in-class functionality and ability to deliver significant ROI to small and medium-sized businesses—a critical demographic that often seeks high-impact solutions without enterprise-level complexity. Further bolstering its credentials, Priority was also included in the Panorama Consulting Report on the Top Ten ERP Vendors, a testament to its growing influence in North America.

Gartner and IDC recognitions reinforce market leadership

Priority Software's inclusion in the Gartner® Magic Quadrant™ for Cloud ERP for the fourth consecutive year is a major milestone. This placement reaffirms Priority's ability to deliver scalable, cloud-based ERP solutions tailored to SMBs in both EMEA and North America. For marketing professionals like me, Gartner's endorsement is a key tool in positioning Priority as a trusted brand in a competitive landscape.

Moreover, being recognized as a “Major Player” in the IDC MarketScape for Cloud ERP vendors for three consecutive years underscores Priority's strategic positioning. The IDC report highlights Priority's ability to meet diverse business needs while providing a seamless user experience—a critical factor in driving adoption and customer retention.

A growing presence in North America

From a product marketing perspective, Priority Software's growing recognition and adoption in North America reflects its ability to align with market demands. Businesses across sectors are seeking ERP platforms that deliver a balance of functionality, flexibility, and cost-effectiveness. These accolades are not just industry validation—they're proof points we leverage to engage prospective customers and partners with confidence.

Building momentum for the future

Priority Software's momentum is no accident. Its consistent focus on innovation, user-centric design, and strategic market positioning has set it apart in the ERP space. These recognitions from Gartner, IDC, TEC, Panorama and Third Stage Consulting reinforce the brand's authority and credibility—key elements for any successful product marketing strategy.

As Priority continues to expand its footprint, it's clear that the future holds even greater opportunities for growth and innovation. For businesses evaluating ERP solutions, Priority offers a compelling combination of proven reliability, cutting-edge features, and market validation. As a Product Marketing Manager, I'm proud to be part of a company that is not just keeping up with the industry but actively shaping its future. It's no surprise that Priority Software is making waves in the ERP market—and the best is yet to come.

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The Author

Barry Spielman

Director of Product Marketing

Barry Spielman is a seasoned B2B marketing professional. A skilled public speaker and organizer, Barry has managed large teams and executed complex initiatives across PR, analyst relations, events, SEO, and advertising. With a track record of publishing content and achieving industry recognition, he is known for his excellent interpersonal skills and collaborative approach to achieving results.