Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Jun. 04, 2025
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AI in ERP: From buzzword to business reality – How aiERP came to be

Barry Spielman

Director of Product Marketing

Summarize with AI:

AI in ERP: From buzzword to business reality – How aiERP came to be

Let's cut through the AI hype. As a product marketer in the ERP space, I've seen countless vendors claim AI capabilities, leaving businesses confused about what constitutes real AI integration versus basic automation. Today, I want to share why Priority's approach to AI in ERP is fundamentally different, and more importantly, why it matters for your business.

The AI integration challenge

Every ERP vendor today talks about AI, but most are simply adding AI features to existing systems – like putting a smart speaker in a traditional car and calling it autonomous. At Priority, we took a different approach. Instead of asking how to add AI to our ERP, we asked: What if AI was the foundation of how an ERP thinks and works?

That question was the starting point. Looking at how the AI first platform came together shows the engineering decisions that turned a design principle into a working product.

Breaking down the AI-first approach

When we say Priority aiERP is AI-first, we mean intelligence is embedded in its very architecture. This isn't about fancy features – it's about transforming how people interact with their business systems. Consider these everyday scenarios:

Traditional ERP: Navigate through multiple screens to create a business rule for inventory alerts.

Priority aiERP: Simply say, “Alert the warehouse manager when inventory drops below safety stock.”

Traditional ERP: Build complex queries to analyze sales performance.

Priority aiERP: Ask, “What's driving our revenue decline in the western region?”

The difference isn't just in convenience – it's in accessibility, adoption, and business impact.

Beyond the buzzwords: Practical applications

Let me share some real-world examples that demonstrate how aiERP transforms daily operations:

Business analytics: Ask “What's impacting our profit margins this quarter?” and receive instant, AI-driven analysis. No more wrestling with complex reports or data exports – just clear, actionable insights when you need them.

Daily operations: Need a quick status check? Simply type “Show me all pending orders from March” and the system does the rest. Want proactive inventory management? Just say “Create an alert when stock levels fall below reorder point” and watch as aiERP sets up the automated rule.

Workflow automation: Complex processes become simple commands. Type “Schedule weekly reports to regional managers for sales above $15,000” and aiERP handles everything – from data compilation to professional email composition and automated distribution.

These examples aren't just about simplifying tasks – they represent a fundamental shift in how businesses interact with their ERP system. We're moving from technical interfaces to natural conversations, making enterprise software truly accessible to everyone in your organization.

The human factor

The most significant shift we've observed with aiERP isn't just technological—it's cultural. By removing technical barriers and enabling natural language interaction, we've seen the traditional divide between ERP experts and everyday users fade away. Employees who once depended on IT for data and reports now confidently navigate the system themselves, from sales reps pulling analytics to finance teams building forecasts. This ease of access has transformed ERP from a specialized tool into an everyday resource.

This cultural change is part of a wider pattern. Taking a step back shows what AI is doing to operational software across the industry, not just within a single platform.

As ERP capabilities become accessible through plain language, the psychological hurdle of “I'm not technical enough” disappears. Users are not only embracing the system—they're actively exploring and innovating with it. The result is a more collaborative, empowered workforce that's solving problems creatively, onboarding faster, and relying less on technical support. Ultimately, aiERP is not just streamlining workflows—it's sparking a cultural shift in how organizations think, work, and grow.

ROI you can measure

While AI sounds exciting, we know businesses need concrete results. Priority aiERP delivers:

  • Reduced training costs through intuitive interaction
  • Faster user adoption rates
  • Fewer user errors through intelligent assistance
  • More efficient operations through automated workflows
  • Better decision-making through accessible analytics

Results like these explain the reasons behind the market buzz, with independent analysts and consultancies pointing to Priority as a vendor that backs its AI claims with measurable outcomes.

Looking ahead

This is just the beginning. Every interaction with Priority aiERP makes it smarter, more predictive, and more valuable to your business. We're not just selling software; we're providing a platform that grows alongside your organization.

The bottom line

In a market saturated with AI promises, Priority aiERP stands out by delivering tangible results. We've transformed ERP from a system of record to an intelligent business partner that thinks with you, works with you, and helps drive your business forward.

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The Author

Barry Spielman

Director of Product Marketing

Barry Spielman is a seasoned B2B marketing professional. A skilled public speaker and organizer, Barry has managed large teams and executed complex initiatives across PR, analyst relations, events, SEO, and advertising. With a track record of publishing content and achieving industry recognition, he is known for his excellent interpersonal skills and collaborative approach to achieving results.