Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Revenue recognition to taste the power of our financial management tools

Transform multi-source data into actionable insights and make precise decisions to maximize business potential.

Transform multi-source data into actionable insights and make precise decisions to maximize business potential.

See the real numbers: Accurate revenue recognition across your business

What is revenue recognition?

Revenue recognition is the process of determining when and how your company records income in its financial statements. Instead of simply marking revenue at the moment of sale, it aligns income reporting with delivery, performance obligations, or subscription terms, ensuring that reported figures reflect the actual value delivered over time.

It's essentially the step that closes the loop in the Lead-to-Cash journey. Once opportunities become orders, and orders become invoices, revenue recognition makes sure your books accurately reflect what's been earned.

Who is it for?

Priority's Revenue Recognition solution is designed for every financial role, from CFOs to project managers, ensuring full compliance, visibility, and control across your revenue lifecycle.

Chief Financial Officers (CFOs)

Priority's Revenue Recognition tools give CFOs complete confidence in financial accuracy and compliance.

They can gain a consolidated view of revenue streams across products, contracts, and entities, all in real time. With automated recognition processes, IFRS 15 and ASC 606 compliance, and powerful forecasting tools, CFOs can close books faster, minimize errors, and focus on strategic decision-making rather than manual reconciliations.

Controllers and finance managers

Controllers and finance managers can automate complex revenue processes, ensuring accuracy and transparency throughout the recognition cycle.

They can define recognition rules, monitor deferred and recognized revenue, and generate audit-ready reports in a few clicks. Priority eliminates the need for manual calculations, making it easier to manage multiple revenue schedules, track performance obligations, and ensure consistent financial reporting.

Accountants and financial analysts

Accountants and analysts benefit from centralized, automated workflows that streamline their daily operations.

They can easily view, adjust, and report on revenue recognition at the part, order, or company level. Detailed analytics provide visibility into revenue patterns, enabling better forecasting, variance analysis, and performance tracking, all within the ERP, without external spreadsheets or tools.

Auditors and compliance officers

Auditors and compliance professionals gain real-time access to the data and documentation needed for accurate reporting and verification.

Priority's built-in audit trail ensures transparency for every transaction and recognition event. Automatic alignment with global accounting standards helps organizations stay compliant, reduce risk, and maintain consistent reporting across entities.

Operations and project managers

For operations and project leaders overseeing long-term contracts or milestone-based billing, Priority simplifies the connection between project delivery and revenue recognition.

They can track progress, completion percentages, and revenue allocation automatically, ensuring that recognized income accurately reflects delivered work and customer commitments.

Executives and business leaders

Executives gain a complete, real-time financial picture across the business.

With dashboards that consolidate recognized and deferred revenue, leaders can assess profitability, identify trends, and forecast future performance with greater precision. Priority empowers them to make data-driven decisions that align financial integrity with business growth.

Why is it important?

Accurate revenue recognition matters because it:

  • Keeps your organization compliant with financial reporting standards.

  • Prevents misstatements and reduces audit risks.

  • Gives leadership reliable, real-time insight into true financial performance.

  • Helps align forecasts with actuals, strengthening long-term planning.

  • Builds investor and customer trust through transparent reporting.

What you can do in Priority ERP

Priority makes the revenue recognition process simple, automated, and transparent:

Define recognition plans centrally

Set your revenue recognition policies at the part or part-family level, ensuring consistency across the business.

Auto-populate recognition parameters in sales orders

As new sales orders are created, recognition parameters are automatically applied to every item, with the flexibility to adjust as needed.

Plan recognition in one place

Manage your entire recognition plan easily within a single form – no need to open multiple documents.

Run the recognition process across all companies in your group with a single activation.

Run the recognition process across all companies in your group with a single activation.

Generate detailed forecast reports instantly

Produce reports at the click of a button, showing both recognized revenue and future recognition plans, across all participating companies.

Conclusion

With Priority ERP's Revenue Recognition tools, finance teams can manage complex revenue processes with accuracy, transparency, and ease. From defining recognition rules to generating detailed forecasts, everything happens in one centralized system – no spreadsheets, no manual reconciliation.

Whether you're managing multi-company operations or subscription-based contracts, Priority ensures compliance with IFRS 15 and ASC 606 while giving you full visibility into earned and deferred revenue. Stay audit-ready, confident, and in control, with financial clarity built right into your ERP.

See how Priority works for you