Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Take a quick tour

Follow the multi-company process

Manage your Multi-company directly from your ERP system.

Manage your Multi-company directly from your ERP system.

One system, many entities: Managing multi-company operations with Priority ERP

 

What is multi-company management?

Multi-company management is the process of running multiple business entities, each with its own data, customers, currencies, or regulations, while maintaining centralized control and visibility. It ensures that every subsidiary, branch, or regional office operates efficiently, yet remains connected to the broader organization through shared data and processes.

Who is it for?

Priority's Multi-Company solution is designed for organizations operating multiple entities, giving every role, from finance to operations, the visibility, consistency, and control needed to manage complex structures effortlessly

CFOs and finance executives

Priority's Multi-Company functionality is a game-changer for finance leaders managing multiple entities, subsidiaries, or business units.

CFOs can consolidate financial data across companies in real time, streamline intercompany transactions, and generate unified financial reports without manual reconciliation. With complete visibility into group-level performance, finance executives can ensure compliance, control costs, and make faster, more strategic decisions.

Controllers and accounting teams

Controllers and accountants benefit from automated, accurate consolidation of ledgers, journal entries, and financial statements across all entities.

They can define shared data structures such as chart of accounts, suppliers, and customers, without custom development. Priority automatically synchronizes updates and transactions, saving time, reducing errors, and ensuring data integrity across the entire organization.

Operations and corporate managers

For operations leaders overseeing multiple divisions or subsidiaries, Priority offers a unified platform to manage processes, data, and resources efficiently.

They can define which information is shared across companies, automate cross-company workflows, and standardize business practices ensuring consistent operations and easier collaboration between departments and regions.

IT and system administrators

IT teams can manage multiple companies within a single ERP environment, minimizing maintenance and configuration efforts.

They can easily add new entities, assign access rights, and maintain consistent system settings. Automatic synchronization ensures that every company operates under the same version and rules without additional development or integration work.

Business analysts and corporate planners

Business analysts gain a complete multi-company view, allowing them to analyze performance trends and compare results across entities.

They can run cross-company reports, monitor KPIs, and uncover insights that drive efficiency and profitability. With centralized data, planning and decision-making become faster, more reliable, and strategically aligned.

Executives and group leaders

Executives and holding company leaders benefit from a holistic overview of their entire business group.

Priority's analytics and reporting tools provide real-time visibility into revenue, profitability, and performance across all companies, regions, and product lines—helping them make informed decisions that support growth, compliance, and corporate governance.

Why is it important?

Without a unified platform, managing multiple companies can be complex, time-consuming, and error-prone. Disconnected systems make it difficult to share data, align processes, and get a true view of company-wide performance.

A centralized multi-company ERP solution like Priority enables you to:

  • Maintain consistency across all entities.

  • Eliminate redundant data entry and reconciliation.

  • Simplify intercompany transactions and approvals.

  • Gain real-time, consolidated insight into performance across regions or divisions.

  • Support global growth without adding administrative overhead.

What you can do in Priority ERP

With Priority ERP, businesses can manage multi-company operations seamlessly – no add-ons, custom coding, or external systems required.

Manage all entities from one platform

Take control of your entire multi-company operation from a single, unified system.

Define shared information easily

Determine what data, such as customers, items, or vendors, is shared between companies, with no need for customization or development.

Select information dynamically

Pick and choose data from anywhere in the system to be visible or synchronized across entities.

 

Monitor

Scale as you grow

Effortlessly add new company recipients and users as your organization expands into new markets or business lines.

Automate cross-company processes

Set automatic processes for any system update, like price changes, customer details, or inventory movements, across all companies.

Run consolidated reports

Generate reports at a multi-company level to get a holistic view of your business performance.

Analyze multi-company data in detail

Drill down into a multi-company view for any report, gaining insights into both group-wide and individual company metrics.

Real-world example: Dejavoo 

Dejavoo, a U.S.-based provider of payment solutions, manages multiple entities across the U.S., Canada, and Israel. Before implementing Priority, Dejavoo faced challenges consolidating operations, managing inventory, and maintaining consistent data across entities.

With Priority ERP, Dejavoo achieved:

  • Centralized management of multi-company operations, with consistent visibility into each region.

  • Streamlined accounting and inventory, reducing manual reconciliation.

  • Real-time insights into profitability and customer activity across all branches.

By managing their multi-company operations within a single ERP system, Dejavoo was able to scale globally without losing control or transparency.

Conclusion

With Priority ERP, multi-company management becomes effortless. You can align operations, automate processes, and analyze performance across all entities from one centralized platform, empowering growth without complexity.

Whether your business spans cities or continents, Priority keeps every company connected, compliant, and moving forward together.

See how Priority works for you