Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Take a quick tour

Follow the SCM process

Manage your SCM process directly from your ERP system.

Manage your SCM process directly from your ERP system.

From planning to delivery: Smarter supply chain management with Priority ERP

What is Supply Chain Management?

Supply chain management (SCM) is the process of coordinating every stage of production and distribution, from raw materials to finished goods, to ensure products reach customers efficiently, on time, and at the right cost.

In a world where disruptions, demand shifts, and complex logistics are part of daily operations, effective SCM helps companies stay agile, competitive, and profitable.

Who is it for?

Priority's Supply Chain Management solution is designed for every professional involved in sourcing, planning, production, and deliveryת connecting teams, systems, and data into one intelligent, real-time network.

Supply chain managers

Priority's SCM tools give supply chain managers full control over every link in the supply chain, from procurement and production to delivery.

They can forecast demand, monitor inventory, coordinate suppliers, and ensure that materials, resources, and finished goods move smoothly across the network. Real-time insights, AI-based forecasting, and automated workflows help them prevent shortages, minimize costs, and maintain operational continuity across multiple sites.

Procurement and purchasing teams

Procurement professionals can easily manage suppliers, purchase orders, and replenishment planning within a single platform.

Priority's automated purchase requisition and approval workflows ensure accuracy and speed, while AI-powered forecasting helps align purchasing decisions with demand trends. The result is reduced manual effort, fewer errors, and stronger supplier relationships.

Operations and production managers

Operations managers benefit from full visibility into the production flow and how it connects with supply chain activities.

They can use real-time data to balance workloads, plan production runs, and ensure materials and components arrive just in time. Automated MRP and inventory updates keep production efficient, reducing downtime and waste while maintaining product quality and delivery timelines.

Warehouse and inventory managers

Warehouse managers can track every movement of materials, components, and finished goods in real time.

With integrated WMS tools and mobile capabilities, they can manage picking, packing, and inventory counts accurately. Lot and serial tracking provide full traceability, ensuring compliance and complete visibility from receiving to delivery.

Logistics and distribution teams

For logistics coordinators and delivery planners, Priority connects every stage of fulfillment, helping them plan efficient routes, schedule shipments, and monitor deliveries.

AI-driven route optimization and the Advanced Delivery Planning module simplify even complex distribution networks, improving on-time delivery rates and lowering transportation costs.

Finance and cost control teams

Finance teams can gain a clear, real-time understanding of supply chain costs: from raw materials to final delivery.

They can analyze supplier performance, evaluate spend trends, and ensure that procurement, production, and distribution align with financial goals. Integrated reporting tools support more accurate budgeting and cost optimization across the entire supply chain.

Executives and business leaders

Executives and senior decision-makers gain a complete overview of the company's supply chain health and performance.

Priority's dashboards and analytics highlight efficiency, cost trends, and risk indicators, enabling leaders to make data-driven strategic decisions. With this visibility, they can strengthen resilience, support growth, and ensure that supply chain operations align with overall business objectives.

 

Why is it important?

A well-managed supply chain ensures business continuity, cost efficiency, and customer trust. Without it, companies face stockouts, excess inventory, late deliveries, and poor visibility into operations.

By connecting every part of the supply chain, planning, procurement, production, warehousing, and distribution, Priority ERP helps businesses:

  • Anticipate demand and reduce waste.

  • Respond quickly to changes in orders or capacity.

  • Improve coordination between departments.

  • Make data-driven decisions that boost margins and efficiency.

What you can do in Priority ERP

With Priority ERP, businesses can manage their entire supply chain, from forecasting and procurement to delivery and returns, on a single, integrated platform.

Streamline the entire process

From planning to delivery, manage end-to-end supply chain operations across modules within one connected system.

Predict and optimize with AI

Leverage built-in predictive tools and AI-based forecasting models to plan smarter and minimize risk.

Automate procurement and production

Use MRP (Material Requirements Planning) to create purchase requisitions and production work orders, automatically considering open sales orders, forecasts, inventory levels, and production needs.

Plan production proactively

Prepare production schedules for maximum efficiency and reduce idle time or delays.

Automate purchase processes

Define automated workflows for managing purchase orders based on demand forecasts using Priority's flexible BPM tool.

Optimize warehouse management

Manage warehouse tasks directly in the WMS mobile app for accurate, real-time execution.

Gain full inventory visibility

Track production status, lot numbers, pallets, and stock movements instantly to ensure accuracy and control.

Plan and optimize deliveries with aiERP

Use AI to plan and optimize delivery routes in the visual and intuitive ADP (Advanced Distribution Planning) module.

Manage deliveries on the go

Handle loading, driver tasks, delivery verification, and return processing through the Proof of Delivery mobile app, fully synchronized with the ERP system in real time.

Real-world example: Arkal Automotive

Arkal Automotive, a global manufacturer of plastic and composite parts for the automotive industry, relies on Priority ERP to manage its complex, multi-location supply chain.

Before Priority, Arkal's operations were decentralized, making it difficult to maintain full visibility across production, procurement, and delivery. With Priority ERP, Arkal gained a unified platform that connects manufacturing, inventory, and logistics management in real time.

The results:

  • Optimized production planning and material procurement through integrated MRP.

  • Greater visibility into inventory and work orders across multiple sites.

  • Streamlined delivery tracking and real-time communication between plants and logistics teams.

With Priority, Arkal can now deliver precision-engineered parts faster and more reliably maintaining the high standards expected by global automotive manufacturers.

Conclusion

From demand forecasting to proof of delivery, Priority ERP connects every link in the supply chain. Built-in automation, AI-driven planning, and mobile-ready tools help teams work smarter, reduce costs, and respond faster to change.

With one centralized system for planning, production, logistics, and reporting, Priority gives businesses the agility and control they need to keep their supply chain moving: efficiently, intelligently, and always on time.

See how Priority works for you