Frequently Asked Questions

Priority Software Overview & Recognitions

What types of business management solutions does Priority Software offer?

Priority Software provides cloud-based business management solutions, including Cloud ERP, Hospitality Management, and Retail Management platforms. These solutions are designed to help organizations optimize operations, automate workflows, and support growth across industries such as manufacturing, retail, hospitality, healthcare, and more. Source

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including manufacturing, pharmaceutical, wholesale & distribution, electronics, medical devices, software and technology, financial services, construction, agriculture, nonprofits, professional services, retail, and hospitality. Source

What analyst recognitions has Priority Software received?

Priority Software has been recognized as a Top Ten Cloud ERP in the 2025 Gartner Magic Quadrant, a Major Player in the 2025 IDC MarketScape for AI ERP, and the #1 ERP for SMBs in the 2025 TEC Insight Report. Source

AI Capabilities (aiERP)

What is aiERP and how does it enhance Priority Software's platform?

aiERP is Priority's AI-powered suite embedded into its ERP platform. It enables users to interact with the system using natural language, create complex business rules, generate and summarize custom reports, forecast demand, and optimize delivery routes. aiERP leverages generative AI and machine learning to automate and enhance business processes. Source

Customer Results & Success Stories

What results have customers achieved with Priority Software?

Customers have reported significant improvements in operational efficiency, automation, and visibility. For example, Danielle Bruk (COO, Octal) highlighted the system's intuitive interface and flexibility, while Michael Smits (Plant Manager) noted the natural workflow and adaptability in fast-changing environments. More customer stories are available on the case studies page.

Getting Started

How can I see Priority Software in action?

You can request a personalized demo of Priority Software's solutions by visiting the demo page and scheduling a session. This allows you to explore features relevant to your business needs. Request a demo

The Future of ERP: Navigating AI, flexibility, and digital transformation

Watch this exclusive webcast with Priority Software's Chief Product Officer

Join Barry Spielman, Product Marketing Director for ERP in conversation with Keren Sherer, Chief Product Officer at Priority Software as they explore the critical trends shaping the future of enterprise resource planning.

Key topics covered

 

The evolution of modern ERP:

  • Why flexibility and adaptability are now non-negotiable
  • How ERP is transforming from a system of record to a system of intelligence
  • The shift from monolithic systems to composable ERP architectures

 

Cloud migration: Still critical in 2026

  • Why organizations continue moving from on-premise to cloud solutions
  • The inseparable connection between cloud infrastructure and AI capabilities
  • Overcoming resistance and fear around cloud adoption

 

AI's role in enterprise systems

  • AI as a platform component, not just a feature
  • How AI agents integrate with core business processes
  • Keeping the “human in the loop” for business decisions
  • Building trust and managing workforce concerns around AI adoption

 

Platform capabilities that matter

  • Low-code/no-code tools for business user empowerment
  • API and MCP (Model Context Protocol) for seamless connectivity
  • How ERP serves as the single source of truth while integrating with specialized applications

 

Composable ERP architecture

  • Connecting with CRM, BI, payroll, and other business applications
  • Avoiding vendor lock-in through openness and connectivity
  • Balancing best-of-breed solutions with integrated functionality

 

User experience transformation

  • Meeting new expectations from traditional users
  • Supporting external users: vendors, customers, and employees
  • Making complex functionality intuitive and personalized

 

Digital transformation challenges

  • Addressing data quality and “messy data” issues

Webcast speakers

Barry

Barry Spielman

Product Marketing Director

Barry Spielman has over 25 years experience in marketing and public affairs, with a focus on product marketing. He currently serves as Product Marketing Director for ERP at Priority Software.

Blog Image 01 Keren

Keren Sherer

Chief Product Officer

Since joining Priority in 1998, Keren has progressed through several leadership positions and now leads as the Director of Product Strategy.

See how Priority works for you