Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Considering QAD? Let us help you choose the right ERP for your needs.

Companies looking for rapid implementation, a user-friendly interface and broad industry coverage choose Priority over QAD

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Head-to-head feature comparison

Feature/Category
Priority ERP
QAD

Ease of use

Priority ERP
QAD
  • User-friendly interface
  • Low learning curve
  • Steeper learning curve
  • Often requires significant training and consulting to leverage fully

Implementation

Priority ERP
QAD
  • Know for expedited implementation timelines and minimal downtime during transitions
  • Can be complex
  • Many instances of difficulty migrating services and data during implementation

Customization

Priority ERP
QAD
  • Extensive no-code tools for workflows, business rules, portals, and mobile apps
  • Includes an SDK for in-house development that supports seamless upgrades
  • Offers low-code tools but deep customization for complex requirements can be expensive and challenging

 

AI Capabilities

Priority ERP
QAD
  • aiERP features conversational assistants, predictive machine learning for demand/sales, and intelligent task orchestration
  • Champion AI is focused on operational automation

Pricing & Licensing

Priority ERP
QAD
  • More affordable for smaller businesses with no contract lock-in (quarterly commitment) and transparent costs
  • Higher budget with a ten-user minimum and high implementation fees.

Industry recognition

Priority ERP
QAD
  • Included in Gartner Magic Quadrant for multiple years
  • Major player in IDC MarketScape for several years
  • Ranked #1 in 2025 TEC Insight Report for SMB ERP solutions
  • Included in the 2026 Top 10 ERPs for Manufacturing Report by Panorama Consulting Group
  • Included in IDC MarketScape
  • Honorable Mention in Gartner Magic Quadrant
  • Not included in 2025 TEC Insight Report for SMB ERP Solutions or in the Top 10 ERPs for Manufacturing Report by Panorama Consulting Group

Why choose Priority ERP

Priority is the ideal choice for SMBs due to its user-friendly interface, low learning curve, and expedited implementation timelines. The platform offers flexible no-code customization and a transparent, affordable pricing model with quarterly commitments and no contract lock-in. As the #1 ranked SMB ERP in the 2025 TEC report, it features a robust aiERP architecture for advanced automation and predictive insights.

Choose Priority when:

  • Are a mid-sized company looking for a system that is not overly complex or expensive.
  • Need a single, comprehensive solution that covers multiple business domains and can scale with your business.
  • Prioritize ease of use and require a user-friendly interface with a relatively low learning curve for your staff.
  • Need an expedited implementation timeline with a structured approach to ensure a clean, accurate data migration.
  • Want the flexibility of extensive no-code customization tools to tweak workflows, design forms, and create custom mobile apps without heavy development.
  • Prefer transparent pricing and flexible financial commitments, such as quarterly contracts with no long-term lock-in.
  • Seek advanced aiERP capabilities, such as conversational assistants for natural language queries and predictive machine learning for sales and demand forecasting.

Trusted by industry leaders

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Midsize manufacturing customers seeking a singlesuite approach should consider Priority when seeking to balance operational and administrative capabilities.” – Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises

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Recognized as the top ERP Solution in the 2025 TEC Insight Report on ERP Solutions for SMBs

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“Consider Priority if you are an SMB or an enterprise organization in manufacturing, distribution (inventory, warehousing, and logistics), professional services, retail, and hospitality.IDC MarketScape for SaaS & Cloud ERP

Choose the ERP that fits your growth

Priority offers a complete solution that grows with your business, delivering enterprise-grade and industry-specific functionality without the complexity. Our professional implementation ensures a smooth transition, and we provide seamless integrations that actually work.

With Priority Cloud ERP:

You prioritize ease of use, quick implementation, a flexible, adaptable platform, and a strong focus on optimizing your business processes, good customer support, and a more affordable solution.
A great option if your company is mid-sized, and needs a system that is user-friendly and efficient without requiring extensive in-house IT expertise for complex customizations.

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“We researched 49 ERP systems. Priority was the closest match to our needs out of the box, with the right support to ensure our success.”

Martyn Young, Operations Director at Cherwell Laboratories

Boost operational performance

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Automated business processes

Reduce the time spent on repetitive manual tasks by as much as 80%, significantly lower error rates, cut costs, and guarantee data accuracy.

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Truly unified business management

Achieve improved business results through a centralized ERP system. Ensure flawless data consistency while boosting the speed and accuracy of your decision-making—all from a single, powerful platform.

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Complete financial visibility and control

Enhanced, unified suite for assets, income, and expenses management, with customizable workflows, and multi- dimensional report analysis.

What Customers are saying on review sites about why they choose Priority software:

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“Priority ERP is efficient. It has improved the management and operations of our company.”

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“Easy to learn & use. Quick turnaround customer support. Very satisfied with the software.”

Peer
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“The Priority platform is very flexible, highly customizable, and easy to use. The platform is reliable and affordable and there is a very high level of support and customer service.”

See Priority ERP in action!

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