Frequently Asked Questions

Use Cases & Business Impact

How did Priority ERP help Orb Interiors scale their business?

Orb Interiors used Priority ERP to automate manual processes, enabling them to double their output without increasing staff. After implementation, they tripled their output and doubled their margins, achieved a 99.2% on-time delivery rate, and maintained a 100% customer retention rate. Automation freed up employee time and eliminated the need for additional management layers. Read the full Orb Interiors case study.

What measurable results have other Priority customers achieved?

Other Priority customers have reported significant improvements, such as Hillier Nurseries increasing daily online order lines by 150% and Boddingtons Electrical completing full data migration and going live in just 6 weeks. These outcomes demonstrate Priority's ability to deliver rapid ROI and operational efficiency. See more case studies.

Features & Capabilities

What are the key features of Priority ERP?

Priority ERP offers integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific features. Businesses can easily adjust workflows and layouts without IT support, access hundreds of pre-defined reports, and benefit from built-in AI recommendations. The platform is cloud-based and tailored for industries like manufacturing, retail, healthcare, and hospitality. Learn more about Priority features.

How does Priority ERP address common business pain points?

Priority ERP solves issues such as poor quality control, lack of data flow, inventory inaccuracies, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automated workflows, and end-to-end order management to drive efficiency and growth. See how Priority solves business challenges.

Implementation & Support

How long does it take to implement Priority ERP?

Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority provides professional services, configuration, data migration, and training to ensure a smooth rollout. Learn about implementation services.

What support is available after purchasing Priority ERP?

Priority offers comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, and self-service tools). Multilingual support resources and professional services are also available. Visit Priority's support page.

How does Priority ERP handle maintenance, upgrades, and troubleshooting?

Priority ERP provides automatic software updates and zero-downtime maintenance for SaaS customers. Updates are installed outside work hours, and upgrades are tested before deployment. On-premises customers manage their own updates. Experienced personnel offer troubleshooting and fault remediation for supported versions. Extended support is available for an additional fee. Learn more about maintenance and support.

Competition & Comparison

How does Priority ERP compare to other ERP solutions like SAP, Microsoft Dynamics, Acumatica, NetSuite, Sage, Odoo, and Business Central?

Priority ERP stands out for its integration simplicity, no-code customizations, industry-specific features, scalability, and cost-effectiveness. Unlike competitors, Priority offers a modular all-in-one solution, centralized data, flexible commitments, and no lock-in contracts. It is recognized by Gartner and IDC and trusted by leading companies. For detailed comparisons, see the About Priority page.

Why should a customer choose Priority ERP over alternatives?

Customers choose Priority ERP for its ease of use, adaptability, rapid implementation, and proven business impact. Priority eliminates integration headaches, supports high-volume transactions, and provides tailored solutions for various industries. It is recognized by analysts and trusted by companies like Toyota, Flex, and Teva. Learn why customers choose Priority.

Customer Proof & Testimonials

What do customers say about the ease of use of Priority ERP?

Customers consistently praise Priority ERP for its flexibility, customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier to understand and operate than other leading ERP solutions. Read more testimonials.

Who are some of Priority's notable customers?

Priority is trusted by leading companies across industries, including Toyota, Flex, Teva, Ace Hardware, ALDO, Estee Lauder, Columbia, Guess, Adidas, Hoka, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, and GSK. See more customers.

Target Audience & Use Cases

Who is Priority ERP designed for?

Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable, scalable ERP system. It is especially suited for businesses looking to avoid extensive customization and risks associated with end-of-life software. Priority ERP Overview.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Oct. 10, 2024
ERP

With Priority, we could double our output without having to increase our staff

Industry:

Manufacturing

Country:

United Kingdom

Partner:

ERPIQ

About Orb Interiors

Founded in Liverpool by Mattis Orgel, Orb Interiors specializes in high-quality kitchen design and installation. With a passion for combining exceptional craftsmanship and cutting-edge technology, Orb Interiors offers a unique approach to kitchen design, blending elegance and functionality. By challenging industry norms, they provide luxury kitchens at competitive prices, catering to both individual homeowners and large-scale property developers.

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The challenge

The challenge

Before implementing Priority ERP, Orb Interiors faced challenges common to fast-growing companies. The rapid growth of the business outpaced the manual processes, resulting in stressful operations and inefficiencies. With just a 14-person team, Orb Interiors needed to meet tight deadlines for high-volume orders, including a remarkable instance where they delivered 102 kitchens in two weeks. However, relying on manual systems introduced risks, including production slowdowns and information silos, which threatened to hinder Orb's scalability and quality standards.

The solution

The solution

Orb Interiors turned to Priority ERP through its UK-based partner, ERPiQ, to tackle its growing constraints. With Priority ERP, Orb Interiors streamlined its processes and automated tasks that previously required extensive manual effort. The flexibility and responsiveness of Priority ERP allowed Orb to scale without increasing overhead or adding night shifts. Priority's system flexibility allowed configuration to meet Orb's specific needs, enhancing operational efficiency and supporting the company's growth trajectory.

The result

The result

Since going live with Priority ERP, Orb Interiors has tripled its output while doubling its margins. Automation has reduced manual tasks, freeing employees' time and eliminating the need for additional management layers. In its B2B arm, Orb Interiors achieved a 99.2% on-time delivery rate and a 100% customer retention rate. With Priority ERP in place, Orb Interiors continues to scale seamlessly, supported by smooth operations across all departments.

“With Priority, we could double our output without having to increase our staff.”

Mattis Orgel, Director at Orb Interiors Ltd

See how Priority works for you