Frequently Asked Questions
Product Information & Partnership
What is the Priority and ConWize partnership, and how does it benefit construction companies?
Priority Software has partnered with ConWize to deliver a streamlined, cloud-based construction estimating and bidding automation tool. This partnership empowers contractors and subcontractors to simplify the bidding process, digitize business workflows, automatically compare and analyze subcontractor price estimates, and connect tender data directly to Priority's Project Management Module. Construction customers benefit from up to 90% reduction in estimation errors, up to 50% time savings on tenders, and up to 70% time savings on bid invites and proposal comparisons. Learn more about ConWize on Priority Market.
What core problems does Priority solve for businesses?
Priority addresses key business challenges including poor quality control, lack of data flow, poor inventory management, outdated or end-of-life ERP systems, excessive manual processes, fragmented data, integration complexity, customer frustration, operational inefficiencies, and complex order fulfillment. Solutions include real-time traceability, centralized data, automated workflows, optimized inventory, and end-to-end order fulfillment. Learn more.
Features & Capabilities
What are the key features and capabilities of Priority's solutions?
Priority offers integration simplicity, no-code customizations, advanced analytics, industry-specific features, automation, scalability, and a single source of truth for data. These capabilities enable businesses to streamline operations, reduce manual errors, and adapt quickly to changing needs. Hundreds of pre-defined reports and no-code reporting tools provide actionable insights. Learn more.
How does Priority help automate and optimize business processes?
Priority provides built-in workflows and AI recommendations to automate repetitive tasks, reduce manual errors, and improve operational efficiency. Businesses can easily adjust workflows and layouts without IT support, enabling rapid adaptation to new requirements. Automation is available across industries, including retail, manufacturing, healthcare, and hospitality.
Does Priority offer industry-specific solutions?
Yes, Priority provides tailored functionalities for industries such as retail, manufacturing, healthcare, hospitality, construction, and more. These solutions address unique business needs, including centralized inventory management, omnichannel order fulfillment, customer loyalty programs, and advanced analytics.
Use Cases & Benefits
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, Operations Leaders, and organizations seeking reliable, scalable ERP and business management solutions. It is especially suited for companies needing to avoid extensive customization, migrate from end-of-life software, or streamline operations across multiple locations and industries. Learn more about Priority ERP.
What business impact can customers expect from using Priority?
Customers can expect measurable improvements in operational efficiency, cost reduction, and decision-making. Priority's solutions deliver up to 90% reduction in estimation errors, significant time savings, and enhanced customer satisfaction through streamlined workflows and automation. Learn more.
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier to understand and operate than other leading ERP solutions. These testimonials highlight Priority's user-friendly design and adaptability.
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. These brands rely on Priority for ERP, retail management, and industry-specific solutions. See more customers.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring businesses to migrate. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Learn more.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.
Implementation & Onboarding
How long does it take to implement Priority, and how easy is it to get started?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services for configuration, data migration, and training, plus self-service resources like Priority Xpert. Learn more.
Support & Maintenance
What customer service and support does Priority offer after purchase?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Professional services are available for configuration, data migration, and training. Multilingual support resources are also provided. Learn more.
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Priority offers troubleshooting and fault remediation for the latest and second latest software versions, plus extended support for older versions (for a fee). Learn more.
Training & Adoption
What training and technical support is available to help customers get started?
Priority offers professional services for configuration, data migration, and training during implementation. Customers can access tailored on-site and virtual training sessions, as well as self-service resources through Priority Xpert (knowledge base, video tutorials, support tools). Post-purchase support includes troubleshooting and system optimization. Learn more.
Pain Points & Solutions
What common pain points do Priority customers face, and how does Priority address them?
Priority customers often struggle with poor quality control, disconnected systems, inventory inaccuracies, outdated ERP, manual processes, fragmented data, limited scalability, integration complexity, and customer frustration. Priority solves these with real-time traceability, centralized data, automation, scalable cloud solutions, and end-to-end order fulfillment capabilities.
Competitive Advantages
Why should a customer choose Priority over alternatives?
Priority stands out for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by analysts like Gartner and IDC. Trusted by brands such as Toyota, Flex, and Teva, Priority delivers efficiency, adaptability, and long-term value. Learn more.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
