Frequently Asked Questions

Features & Capabilities

What makes Priority ERP an agile, flexible, and open platform?

Priority ERP is designed to be highly adaptable, allowing businesses to tailor the software to their current needs and swiftly respond to market changes. Its open platform supports seamless integration with other systems via APIs, connectors, embedded integrations, and partnerships. With over 25 localizations and a large marketplace for complementary solutions, Priority ERP enables limitless connectivity and customization, including intelligent workflows through a no-code BPM tool. Learn more.

What functionalities are included in Priority ERP?

Priority ERP offers robust and comprehensive functionalities covering financials, CRM and sales, supply chain management, manufacturing, distribution, customer service, project management, warehouse management, equipment rental, HR management, business intelligence, BPM, mobile app generation, portal generation, and more. This breadth ensures businesses have all the tools needed for end-to-end management. Explore features.

How does Priority ERP maximize ROI and minimize total cost of ownership?

Priority ERP delivers maximum ROI by offering robust functionality at a significantly lower total cost of ownership compared to other solutions. Its scalable platform allows businesses to grow without needing to switch systems, and its low barrier to entry makes it accessible for both small and large organizations. Learn more.

Can Priority ERP be accessed from mobile devices?

Yes, Priority's mobile ERP applications provide real-time access, updates, and visibility of business operations from any mobile device or tablet. Users can choose from ready-to-use mobile apps tailored for specific professionals or customize their own apps without coding. Discover mobile ERP.

How does Priority ERP use AI to enhance productivity?

Priority ERP leverages AI-driven personalization and customization, including an Automation Hub that streamlines manual tasks. The platform analyzes user patterns, customizes workspaces, and provides real-time recommendations. Features include AI-powered information panels, natural language search, AI-driven email text editing, and optimized distribution planning. Learn more about AI features.

What are Priority ERP's manufacturing capabilities?

Priority Manufacturing ERP provides a 360-degree, real-time view of production facility performance, tracking, and enhancement. Automated processes synchronize units seamlessly, optimizing operations and reducing errors. Industry analysts highlight Priority's strengths in manufacturing ERP for visibility and efficiency. Explore manufacturing ERP.

Does Priority ERP include a warehouse management system?

Yes, Priority offers a highly scalable Warehouse Management System (WMS) with unique customization features and advanced AI capabilities. It automates workflows, streamlines logistics, and provides real-time visibility for rapid and accurate inventory responses. Learn more about WMS.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and partnerships with leading technology vendors. Hospitality and Optima Marketplace integrations include Webhotelier, Ving Card, SAP, Salto, Sabre, RoomPriceGenie, and more. ERP integration options include ODBC drivers, RESTful API, and SFTP file integration. See integrations.

Does Priority Software provide an Open API?

Yes, Priority Software offers an Open API for seamless integration with third-party applications. This enables developers to create custom integrations and tailor systems to specific operational needs. Learn more about the Open API.

Competition & Comparison

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, requiring businesses to migrate. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. See comparison.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. See comparison.

How does Priority ERP compare to Microsoft Dynamics 365?

Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. See comparison.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. See comparison.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation. See comparison.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. See comparison.

How does Priority ERP compare to Microsoft Business Central?

Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. See comparison.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. See comparison.

Use Cases & Benefits

Who can benefit from Priority ERP?

Priority ERP is ideal for businesses of all sizes across industries such as retail, manufacturing, healthcare, hospitality, and education. It serves roles including business owners, operations managers, CFOs, IT managers, and sales/marketing professionals. Companies like Ace Hardware, ALDO, Toyota, Flex, Teva, and Outbrain use Priority to streamline operations and drive growth. See customers.

What pain points does Priority ERP solve?

Priority ERP addresses challenges such as poor quality control, lack of data flow, inventory inaccuracies, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Its centralized management, automation, and real-time insights help businesses overcome these issues. Learn more.

How does Priority ERP help retail businesses?

Priority ERP provides real-time insights, operational efficiency, improved inventory management, and unified customer experiences across sales channels. Retailers benefit from centralized inventory, omnichannel fulfillment, loyalty programs, and advanced promotion engines. Explore retail solutions.

How does Priority ERP support manufacturing companies?

Priority ERP offers real-time production visibility, automated synchronization, and advanced analytics to optimize operations and remove inefficiencies. Manufacturing companies benefit from improved quality control, data accuracy, and seamless workflows from engineering to production. Learn more.

How does Priority ERP help with regulatory compliance?

Priority ERP supports compliance with government regulations and industry standards such as ISO-27001, HIPAA, GDPR, MTD, and HMRC (UK). It implements data security, privacy, and portability protocols, provides thorough documentation, and tracks all compliance-related activities. Learn more.

What are some real-world success stories of Priority ERP customers?

Customers like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems and Components, Global Brands Gallery, and Cowtown Retail Chain have reported improved workflows, increased order volume, enhanced guest experience, and greater data accuracy after implementing Priority ERP. Read case studies.

What feedback have customers given about Priority ERP's ease of use?

Customers consistently praise Priority ERP for its user-friendly design and intuitive interface. Reviews highlight efficiency, quick learning, and satisfaction with customer support. Priority ERP has a rating of approximately 4.1/5 on G2, with users noting its configurability and simplicity. See testimonials.

Technical Requirements & Documentation

Does Priority ERP offer cloud deployment?

Yes, Priority ERP is available as a full SaaS solution through its partnership with AWS. Customers benefit from high performance, enhanced cloud efficiency, unlimited data storage, improved speed, and ongoing 24/7 security monitoring. Learn more about Cloud ERP.

What security certifications does Priority ERP have?

Priority ERP leverages AWS best practices and is compliant with SOC1/SSAE 16/ISAE 3402, SOC 2, FISMA, DIACAP, FedRamp, PCI DSS Level 1, ITAR, and FIPS 140-2. It also supports ISO-27001, HIPAA, GDPR, MTD, and HMRC (UK) standards. See certifications.

Is technical documentation available for Priority ERP?

Yes, Priority Software provides comprehensive technical documentation covering features, industries, and supported products. Prospects can access this resource to understand technical aspects and capabilities. Access documentation.

Product Information & Recognition

What industry recognition has Priority ERP received?

Priority ERP has been recognized by Gartner as a niche player in its Magic Quadrant for Cloud ERP for Product Centric enterprises for four consecutive years, by IDC as a Major Player in its MarketScape for SaaS and Cloud ERP report for three years, and ranked #1 in the 2025 TEC Insight for SMBs. Third Stage Consulting also notes Priority as an "up and coming" ERP. See Gartner report.

How many companies use Priority Software?

Over 75,000 companies across 70 countries rely on Priority Software to manage and grow their businesses efficiently. Learn more.

What services does Priority Software offer beyond ERP?

Priority Software provides professional and implementation services for smooth onboarding, partnership opportunities (including AWS and technology partners), and a dedicated marketplace for extended solutions. See services.

What are the main products offered by Priority Software?

Priority Software offers ERP systems, retail management solutions, hospitality management platforms, school management platforms, professional and implementation services, partnership opportunities, and a marketplace for extended solutions. See all products.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Top ten reasons to Choose Priority ERP

Barry Spielman

Director of Product Marketing

Summarize with AI:

Who are we?

Priority Software is a leading business management solution provider that empowers companies to manage their daily operations with ease. With over 35 years in the tech industry, and with global recognition from leading analysts such as Gartner, IDC, TEC and Third Stage Consulting, we are a trusted partner for some of the world's most prestigious organizations, delivering innovative solutions that help them to optimize their processes and increase productivity.

Our focus on innovation and customer satisfaction has enabled us to grow into a global enterprise with more than 15,000 ERP customers and a presence in more than 70 countries and dozens of industries. Driven by innovation, excellence, teamwork and an intimate approach to working with our customers, Priority is committed to delivering solutions that empower businesses to achieve their goals by offering a smart business management platform and the tools to manage their daily operations smoothly and efficiently.

1. Unlimited possibilities with an agile, flexible and open ERP platform

Priority's ERP platform is designed to provide you with the flexibility to tailor the software to your current business needs, swiftly adapt to market dynamics and accommodate new business models and expansion into new geographies and markets. Priority takes pride in its openness and flexibility. Recognizing that organizations often have multiple systems beyond ERP, Priority's open platform ensures seamless integration and harmonious operation with other platforms, offering more than 25 localizations, limitless connectivity to other systems via APIs, connectors, embedded integrations and partnerships with technology vendors and independent software vendors (ISVs). Priority offers a larger marketplace with complementary solutions that enhance its ERP offering.

On the flexibility side, Priority offers customizations which can be done by the customers themselves, that cater to unique business requirements including intelligent workflows through a no-code BPM (Business Process Management) tool and other features. Priority enables businesses to respond quickly to continuous changes in their environment, making it easier to adapt to new technologies and trends and implement new practices.

2. Robust functionality – Ticks all the boxes

With several decades of development and innovation, Priority stands out in the industry as one of the most robust and comprehensive ERP platforms available. Priority ERP supports an impressive array of in-depth functionalities and tools covering financials, CRM and sales, supply chain management, manufacturing, distribution customer service project management, warehouse management, equipment rental, human resources management, business intelligence, business process management, mobile app generation, portal generation and more.

3. Priority ERP maximizes ROI with low TCO

Priority ERP not only offers very robust functionality, it also maintains a total cost of ownership significantly lower than other solutions available in the market. With a low barrier to entry and the ability to scale users, Priority ERP is the perfect choice for any business striving for a maximum return on investment.

As your business grows, you do not need to worry that you will outgrow the Priority system, rather you can scale with it. Priority gives you everything you need when you are both a small and big business, with no need to start all over and deploy other systems when reaching a certain threshold of growth.

4. Carry your business with you with mobile ERP

Priority's mobile ERP applications provide access to all the ERP functionalities from any mobile device or tablet, meaning real-time access, update and visibility of your business operations anywhere and at any time. An always on mobile solution designed to meet the needs for today's always moving workforce, customers can either use a wide section of ready to use mobile apps tailored for specific professionals or customize their own mobile apps based on their unique workflows and needs, in minutes and with no need for coding.

5. Enhance productivity with AI-driven insights

AI plays a central and growing role in Priority ERP. The platform empowers businesses with AI-driven personalization and customization, as well as an Automation Hub that streamlines tedious and repetitive manual tasks. It also helps users analyse their usage patterns and customizes their workspace for them, providing a truly personalized ERP experience. And the personalization extends into business processes as well as the system continuously learns from user behaviour and makes recommendations accordingly.

And that's only the tip of the iceberg. An example for Priority ERP AI that provides tangible, measurable benefits to users, Priority's AI- powered information panel shows data in real time that users may need from various areas of the system in order to help users make better data driven business decisions. Users can provide natural language requests into the search function and the system will carry out the tasks. The system provides an AI-driven email text editor to enhance grammar, tone of voice, style and meaning. Another more business specific example is an AI powered distribution planning functionality that uses smart AI algorithms to generate optimized distribution routes for companies, that minimize transportation costs and reduce delivery time.

6. Enhanced performance with Cloud ERP (AWS)

Priority's partnership with AWS enables businesses to harness the power of the cloud to drive innovation and growth. Customers enjoy high-level performance and significantly enhanced cloud efficiency in a full SaaS environment including an expansive cloud workload, highly secure and trusted cloud platform, with virtually unlimited data storage, and improved speed.

Priority Cloud ERP provides significant advantages to users including enhancing performance, scalability, accessibility and availability> Beyond these factors as well as the ability to constantly update the system and provide users with the most up to date software version and the cost savings involved with reduced operating and maintenance costs, the system is highly secure. Leveraging AWS' core services and best practices to create a secure business environment, security measure include: an ongoing 24/7 security monitoring of all system elements (OS, DB, network, etc.), role-based access restriction and data encryption; a built in proactive threat detection mechanism and severity based SLA; upstream compliance with the highest security standards including SOC1/SSAE 16/ISAE 3402 (formerly SA 70 Type II); SOC 2, FISMA, DIACAP and FedRamp, PCI DSS Level 1, ITAR, and FIPS 140-2.

7. Powerful manufacturing capabilities

Industry analysts consistently point out Priority's strengths regarding its ERP manufacturing offering. Specially designed for manufacturers, Priority Manufacturing ERP software provides a 360 degree, real time view of production facility performance, tracking, and enhancement capabilities. Using a wide range of reports and analytics to help optimize operations, improve visibility and remove inefficiencies. Priority's Manufacturing ERP software's automated processes empower seamless and immediate synchronization between units, preventing delays and errors, from engineering all the way to production.

8. Built-in warehouse management system

Priority's highly scalable differentiated Warehouse Management System (WMS) offering utilizes unique customization features and advanced AI based capabilities that allow companies to automate workflows, operated sophisticated warehousing and distribution processes and quickly and easily adjust to changing customer demands and market conditions. With Priority WMS you can streamline your logistics cycle with real time visibility, resulting in rapid and accurate responses to inventory movements and facilitating holistic control over warehousing operations and resource optimization.

9. Award winning ERP, recognized by leading analysts

Priority has been recognized by leading industry analysts such as Gartner® which positioned Priority as a niche player for a fourth year running in its Magic Quadrant(TM) for Cloud ERP for Product Centric enterprises and by IDC for a third consecutive year as a Major Player in its MarketScape for SaaS and Cloud ERP report. Priority was placed first in the 2025 TEC Insight for SMBs and notes as an “up and coming” ERP to take note of by Third Stage Consulting founder and CEO, Eric Kimberling.

10. Regulatory compliance

Priority keeps pace with government regulations and industry standards such as ISO-27001, HIPAA, GDPR and MTD and HMRC (UK) in global regions as required, helping to ensure at our customers are regulatorily compliant. The Company implements data security, privacy, and portability protocols and provides thorough documentation and related security for audits, as well as assigning, tracking and recording all compliance and assessment related activities.

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The Author

Barry Spielman

Director of Product Marketing

Barry Spielman is a seasoned B2B marketing professional. A skilled public speaker and organizer, Barry has managed large teams and executed complex initiatives across PR, analyst relations, events, SEO, and advertising. With a track record of publishing content and achieving industry recognition, he is known for his excellent interpersonal skills and collaborative approach to achieving results.