Frequently Asked Questions
Features & Capabilities
What makes Priority ERP an agile, flexible, and open platform?
Priority ERP is designed to be highly adaptable, allowing businesses to tailor the software to their current needs and swiftly respond to market changes. Its open platform supports seamless integration with other systems via APIs, connectors, embedded integrations, and partnerships. With over 25 localizations and a large marketplace for complementary solutions, Priority ERP enables limitless connectivity and customization, including intelligent workflows through a no-code BPM tool. Learn more.
What functionalities are included in Priority ERP?
Priority ERP offers robust and comprehensive functionalities covering financials, CRM and sales, supply chain management, manufacturing, distribution, customer service, project management, warehouse management, equipment rental, HR management, business intelligence, BPM, mobile app generation, portal generation, and more. This breadth ensures businesses have all the tools needed for end-to-end management. Explore features.
How does Priority ERP maximize ROI and minimize total cost of ownership?
Priority ERP delivers maximum ROI by offering robust functionality at a significantly lower total cost of ownership compared to other solutions. Its scalable platform allows businesses to grow without needing to switch systems, and its low barrier to entry makes it accessible for both small and large organizations. Learn more.
Can Priority ERP be accessed from mobile devices?
Yes, Priority's mobile ERP applications provide real-time access, updates, and visibility of business operations from any mobile device or tablet. Users can choose from ready-to-use mobile apps tailored for specific professionals or customize their own apps without coding. Discover mobile ERP.
How does Priority ERP use AI to enhance productivity?
Priority ERP leverages AI-driven personalization and customization, including an Automation Hub that streamlines manual tasks. The platform analyzes user patterns, customizes workspaces, and provides real-time recommendations. Features include AI-powered information panels, natural language search, AI-driven email text editing, and optimized distribution planning. Learn more about AI features.
What are Priority ERP's manufacturing capabilities?
Priority Manufacturing ERP provides a 360-degree, real-time view of production facility performance, tracking, and enhancement. Automated processes synchronize units seamlessly, optimizing operations and reducing errors. Industry analysts highlight Priority's strengths in manufacturing ERP for visibility and efficiency. Explore manufacturing ERP.
Does Priority ERP include a warehouse management system?
Yes, Priority offers a highly scalable Warehouse Management System (WMS) with unique customization features and advanced AI capabilities. It automates workflows, streamlines logistics, and provides real-time visibility for rapid and accurate inventory responses. Learn more about WMS.
What integrations does Priority Software support?
Priority Software supports over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and partnerships with leading technology vendors. Hospitality and Optima Marketplace integrations include Webhotelier, Ving Card, SAP, Salto, Sabre, RoomPriceGenie, and more. ERP integration options include ODBC drivers, RESTful API, and SFTP file integration. See integrations.
Does Priority Software provide an Open API?
Yes, Priority Software offers an Open API for seamless integration with third-party applications. This enables developers to create custom integrations and tailor systems to specific operational needs. Learn more about the Open API.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring businesses to migrate. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. See comparison.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. See comparison.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. See comparison.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. See comparison.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation. See comparison.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. See comparison.
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. See comparison.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. See comparison.
Use Cases & Benefits
Who can benefit from Priority ERP?
Priority ERP is ideal for businesses of all sizes across industries such as retail, manufacturing, healthcare, hospitality, and education. It serves roles including business owners, operations managers, CFOs, IT managers, and sales/marketing professionals. Companies like Ace Hardware, ALDO, Toyota, Flex, Teva, and Outbrain use Priority to streamline operations and drive growth. See customers.
What pain points does Priority ERP solve?
Priority ERP addresses challenges such as poor quality control, lack of data flow, inventory inaccuracies, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Its centralized management, automation, and real-time insights help businesses overcome these issues. Learn more.
How does Priority ERP help retail businesses?
Priority ERP provides real-time insights, operational efficiency, improved inventory management, and unified customer experiences across sales channels. Retailers benefit from centralized inventory, omnichannel fulfillment, loyalty programs, and advanced promotion engines. Explore retail solutions.
How does Priority ERP support manufacturing companies?
Priority ERP offers real-time production visibility, automated synchronization, and advanced analytics to optimize operations and remove inefficiencies. Manufacturing companies benefit from improved quality control, data accuracy, and seamless workflows from engineering to production. Learn more.
How does Priority ERP help with regulatory compliance?
Priority ERP supports compliance with government regulations and industry standards such as ISO-27001, HIPAA, GDPR, MTD, and HMRC (UK). It implements data security, privacy, and portability protocols, provides thorough documentation, and tracks all compliance-related activities. Learn more.
What are some real-world success stories of Priority ERP customers?
Customers like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems and Components, Global Brands Gallery, and Cowtown Retail Chain have reported improved workflows, increased order volume, enhanced guest experience, and greater data accuracy after implementing Priority ERP. Read case studies.
What feedback have customers given about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its user-friendly design and intuitive interface. Reviews highlight efficiency, quick learning, and satisfaction with customer support. Priority ERP has a rating of approximately 4.1/5 on G2, with users noting its configurability and simplicity. See testimonials.
Technical Requirements & Documentation
Does Priority ERP offer cloud deployment?
Yes, Priority ERP is available as a full SaaS solution through its partnership with AWS. Customers benefit from high performance, enhanced cloud efficiency, unlimited data storage, improved speed, and ongoing 24/7 security monitoring. Learn more about Cloud ERP.
What security certifications does Priority ERP have?
Priority ERP leverages AWS best practices and is compliant with SOC1/SSAE 16/ISAE 3402, SOC 2, FISMA, DIACAP, FedRamp, PCI DSS Level 1, ITAR, and FIPS 140-2. It also supports ISO-27001, HIPAA, GDPR, MTD, and HMRC (UK) standards. See certifications.
Is technical documentation available for Priority ERP?
Yes, Priority Software provides comprehensive technical documentation covering features, industries, and supported products. Prospects can access this resource to understand technical aspects and capabilities. Access documentation.
Product Information & Recognition
What industry recognition has Priority ERP received?
Priority ERP has been recognized by Gartner as a niche player in its Magic Quadrant for Cloud ERP for Product Centric enterprises for four consecutive years, by IDC as a Major Player in its MarketScape for SaaS and Cloud ERP report for three years, and ranked #1 in the 2025 TEC Insight for SMBs. Third Stage Consulting also notes Priority as an "up and coming" ERP. See Gartner report.
How many companies use Priority Software?
Over 75,000 companies across 70 countries rely on Priority Software to manage and grow their businesses efficiently. Learn more.
What services does Priority Software offer beyond ERP?
Priority Software provides professional and implementation services for smooth onboarding, partnership opportunities (including AWS and technology partners), and a dedicated marketplace for extended solutions. See services.
What are the main products offered by Priority Software?
Priority Software offers ERP systems, retail management solutions, hospitality management platforms, school management platforms, professional and implementation services, partnership opportunities, and a marketplace for extended solutions. See all products.
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When was this page last updated?
This page wast last updated on 12/12/2025 .