Frequently Asked Questions

Product Information & Features

What modules are included in a basic ERP system from Priority?

A basic ERP system from Priority typically includes modules for Financial Management, Business Intelligence, Supply Chain Management, Human Resource Management, Project Management, Shipping & Delivery, and Customer Relationship Management (CRM). These modules help automate financial operations, provide business analytics, streamline supply chain and inventory, manage HR processes, control projects, and enhance customer relationships. Source: What's Inside a Basic ERP System?

What key capabilities and benefits does Priority ERP offer?

Priority ERP offers integration simplicity, no-code customizations, advanced analytics, industry-specific features, automation, and scalability. These capabilities enhance operational efficiency, reduce costs, improve decision-making, and ensure long-term adaptability. Learn more at About Priority.

How does Priority ERP handle automation and analytics?

Priority ERP includes built-in workflows and AI recommendations to automate repetitive tasks and reduce manual errors. It also provides hundreds of pre-defined reports and no-code reporting tools for actionable business insights. This helps organizations make informed decisions and improve operational efficiency. Source: Additional company context.

Does Priority ERP support industry-specific features?

Yes, Priority ERP offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These industry-specific features ensure that businesses receive solutions designed for their unique needs, unlike generic ERP systems. Source: Additional company context.

Pain Points & Problems Solved

What core business problems does Priority ERP solve?

Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated legacy systems, manual processes, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and a single source of truth for all operational and customer data. Source: Additional company context.

What are common pain points expressed by Priority customers?

Customers often report issues such as poor quality control, disconnected systems, poor inventory management, outdated ERP reaching end-of-life, too many manual processes, reliance on outdated systems or Excel, limited flexibility and scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Priority ERP is designed to address these challenges with automation, centralized data, and industry-specific solutions. Source: Additional company context.

Use Cases & Target Audience

Who can benefit from using Priority ERP?

Priority ERP is ideal for small and mid-sized organizations, start-ups, freelancers, agencies, and larger enterprises seeking to automate business processes, streamline operations, and improve efficiency. It is especially suited for CFOs, IT Directors, and Operations Leaders looking for scalable, future-proof solutions. Source: What's Inside a Basic ERP System? and Additional company context.

What business impact can customers expect from using Priority ERP?

Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority ERP streamlines workflows, automates processes, and provides actionable analytics for better business outcomes. Source: Additional company context.

Customer Proof & Testimonials

Who are some of Priority's customers?

Priority serves notable companies across retail and ERP sectors, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. These organizations trust Priority for scalable, reliable business management solutions. Source: Additional company context.

What feedback have customers shared about Priority's ease of use?

Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier to understand and operate compared to other leading ERP solutions. Source: Additional company context.

Competition & Comparison

How does Priority ERP compare to other ERP solutions like SAP, Microsoft Dynamics, Acumatica, Sage, NetSuite, Odoo, and Microsoft Business Central?

Priority ERP stands out for its integration simplicity, no-code customizations, industry-specific features, and cost-effectiveness. Unlike competitors, Priority offers a modular all-in-one solution, centralized data, cloud-based scalability, and flexible commitments with no lock-in contracts. It is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. For detailed comparisons, see About Priority.

Why should a customer choose Priority over alternatives?

Priority offers integration simplicity, a single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and is recognized by leading analysts. These strengths make Priority a preferred choice for businesses seeking efficiency, adaptability, and long-term value. Source: Additional company context.

What features differentiate Priority from competitors?

Priority differentiates itself with integration simplicity, no-code customizations, advanced analytics, automation, scalability, industry-specific features, end-to-end order fulfillment, a single source of truth, and recognition by Gartner and IDC. These features solve specific use cases and put Priority ahead of competitors relying on complex integrations and generic solutions. Source: Additional company context.

Implementation & Adoption

How long does it take to implement Priority ERP and how easy is it to start?

Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services for configuration, data migration, and training, plus self-service resources like Priority Xpert for a smooth adoption process. Learn more at Professional Implementation Services.

What training and technical support is available for Priority ERP customers?

Priority provides professional services for configuration, data migration, and training during implementation. Customers have access to tailored on-site and virtual training, Priority Xpert (knowledge base, video tutorials, support tools), and post-purchase support for troubleshooting, system optimization, and updates. Source: Additional company context.

Support, Maintenance & Upgrades

What customer service and support does Priority offer after purchase?

Priority offers comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, access to Priority Xpert, professional services, and multilingual support resources. For more details, visit Priority's Support Page.

How does Priority ERP handle maintenance, upgrades, and troubleshooting?

Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Priority offers troubleshooting and fault remediation for the latest software versions, plus extended support for older versions (for a fee). Learn more at Priority Support.

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Blog What's Inside a basic ERP system?
Oct. 23, 2021
Blog
ERP

What's Inside a basic ERP system?

Yossi Nissan

CMO

Summarize with AI:

ERP (Enterprise Resource Planning) systems have long been used by organizations of all sizes, to automate and optimize operational business processes, manage and control a company's financials, and more. As full-fledged ERP systems are complex, and often, cumbersome, requiring considerable investment in terms of time, resources, and costs, many vendors offer basic ERP packages.

Fortunately, a basic ERP system is usually sufficient for most organizations to manage their business processes and financials. Both small and mid-sized businesses benefit from basic packages, and more features can be added as and when needed, when a company decides to scale. In fact, it's probably the best place to start when moving from legacy tools and practices. Let's take a closer look at what's included in a basic ERP package, and what you can expect to find inside.

Basic modules offered by competitive ERP vendors

Most entry-level ERP solutions offer the modules listed below, however, it may depend on the individual vendor, and some of these modules may be offered as additional features, and not part of the basic package.

Financial Management. One of the primary features of an ERP is to help you automate your financial operations. Even the most basic cloud-based ERP systems are equipped with integrated planning and budgeting tools. You'll also be able to gain control over your banking and cash flow, and automate accounts in the process. In addition, a basic ERP system can also reduce the complexities associated with purchasing processes.

Business Intelligence. Business analytics help organizations to make better informed business decisions in multiple areas. Business Intelligence (BI) tools help you monitor your overall business performance and gain insight into what the future holds, based on Key Performance Indicators (KPIs). While most ERP vendors offer some level of BI in their basic packages, it's important to confirm that you'll be able to view and generate all of your business data and reports on intuitive, user-friendly system dashboards.

Supply Chain Management. One of the most important functions of any ERP is to help businesses, small and large, to manage and control their inventories, and maintain a streamlined supply chain. A fully integrated, end-to-end Supply Chain Management (SCM) module efficiently handles every stage of your supply chain, including planning, execution, and customer support, enabling delivery of your product or services, on time, and on budget.

Human Resource Management. Although a Human Resource Management System (HRMS) is often sold as a separate solution, many of today's basic ERP packages come equipped with a built-in HR management module and functionality. A basic package will enable managers/HR professionals to streamline employee information, manage new hires, employee onboarding, payroll, promotions, compensation changes, and more. This module may also include time and attendance tracking and reporting.

Project Management. Automated project management is an important component of a basic ERP package. This module helps organizations to manage and control customer projects, including comprehensive project planning and tracking, resource management, and costing, backed by supporting tasks within or between projects, to reduce operational costs and seamlessly integrate processes across your organization. It reduces delays in project completion and enhances overall team collaboration and productivity, and is one of the most important functions of an ERP for freelancers, consultants, and small businesses.

Shipping & Delivery. With the rise of e-commerce on a global scale, automating shopping and deliveries are key to enhancing the customer experience. Although part of supply chain management, it's important to ensure that shipping and deliveries and logistics management are included in your basic ERP package. This module enables your organization to meet delivery dates, eliminate errors, control shipping costs, respond immediately to customer delivery status requests, and track your shipments in real-time. It's essential for businesses that run online shops.

Customer Relationship Management (CRM). A CRM module is a crucial component of any ERP. It manages and controls customer relations to enhance your company's interaction with current and potential customers, to boost the customer experience, and ultimately, drive sales. A strong CRM module also includes Sales, enabling you to manage lead generation, opportunity and account management, sales & order targets, target & forecast analysis, and more.

A basic ERP package may be more than sufficient

As you can see, a basic ERP system is ideal for small or mid-size organizations that have just started to automate their business processes. It is also a great choice for start-ups, freelancers, and agencies that are looking to enhance their productivity and growth. It consists of all the basic features that one can expect from a full-fledged ERP, although they may be limited in terms of features and capacity.

Most vendors allow you to upgrade to more premium plans as and when you require additional features and customizations. To find out if a basic ERP package is the right choice for you and your business, contact us for a no-obligation call with one of our ERP implementation experts.

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The Author

Yossi Nissan

CMO

Yossi has been spearheading Priority's worldwide marketing efforts since 2021, leveraging his extensive 18-year background in marketing within the B2B technology sector. His professional journey started at Motorola Solutions, where he assumed multiple roles, eventually rising to the position of Vice President of Global Marketing at RADWIN. He is academically grounded with a B.Sc. in Electrical Engineering from Tel Aviv University and an Executive MBA from Bar-Ilan University.

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