Frequently Asked Questions
Features & Capabilities
What core features does Priority ERP offer for manufacturing and compliance-intensive industries?
Priority ERP is a cloud-native platform designed to optimize the full manufacturing lifecycle within a unified environment powered by AWS. It supports both discrete and process manufacturing, with a particular focus on compliance-intensive sectors such as food and beverage. The platform provides real-time traceability, centralized data, and advanced analytics to ensure regulatory compliance and operational efficiency.
Source: Panorama Consulting Group Top 10 F&B ERP Systems Report
What are the key capabilities and benefits of Priority's product?
Priority offers integration simplicity, no-code customizations, advanced analytics, industry-specific features, automation, and scalability. These capabilities streamline workflows, reduce manual errors, and provide actionable insights for better decision-making. Businesses benefit from enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction.
Source: About Priority
Does Priority ERP support industry-specific requirements?
Yes, Priority ERP provides tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. This ensures businesses receive solutions designed for their unique needs, unlike generic ERP systems.
Source: About Priority
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.
Source: Priority ERP Overview
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.
Source: manual
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.
Source: manual
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
Source: manual
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.
Source: manual
Pain Points & Problems Solved
What problems does Priority ERP solve for businesses?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated or end-of-life ERP systems, excessive manual processes, reliance on spreadsheets, limited flexibility and scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automation, and industry-specific features to solve these challenges.
Source: manual
Use Cases & Target Audience
Who is the target audience for Priority ERP?
Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that does not require extensive customization and avoids risks associated with end-of-life software. It is best suited for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency.
Source: Priority ERP Overview
What business impact can customers expect from using Priority ERP?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority ERP streamlines workflows, automates processes, and provides actionable insights for better business strategies.
Source: About Priority
Implementation & Ease of Use
How long does it take to implement Priority ERP and how easy is it to start?
Implementation times vary based on business size and complexity. Industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services, on-site and virtual training, and self-service resources to ensure a smooth implementation and adoption process.
Source: Professional Implementation Services
What feedback have customers shared about the ease of use of Priority ERP?
Customers consistently praise Priority ERP for its flexibility, high level of customization, and intuitive interface. Testimonials highlight its reliability, affordability, and the high level of support and customer service. For example, Allan Dyson of Merley Paper Converters noted full automation and ease of use, while Tomer Lebel of Cyberint found Priority much easier and simpler to operate than other leading ERP solutions.
Source: Case Studies
Support & Maintenance
What customer service and support is available after purchasing Priority ERP?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, and customizations. Customers have access to Priority Xpert (knowledge base, video tutorials, self-service tools), professional services, and multilingual support resources. Extended support is available for customers who do not install updates, for an additional fee.
Source: Priority Support
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside of work hours, with upgrades tested before deployment. On-premises customers are responsible for installing updates themselves. Troubleshooting is handled by experienced personnel, with fault remediation for the latest and second latest software versions.
Source: Priority Support
Customer Proof & Recognition
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Toyota, Flex, Teva, Ace Hardware, ALDO, Estee Lauder, Columbia, Guess, Adidas, Hoka, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, and GSK. These organizations rely on Priority for ERP and retail management solutions.
Source: manual
Has Priority ERP received industry recognition?
Yes, Priority ERP has been recognized by leading analysts such as Gartner and IDC, and was named in Panorama Consulting Group's Top 10 Food & Beverage ERP Systems Report. It is also trusted by notable companies worldwide.
Source: Panorama Consulting Group, Gartner, IDC
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When was this page last updated?
This page wast last updated on 12/12/2025 .
