Frequently Asked Questions

Product Information

What is Priority ERP and what does the product tour cover?

Priority ERP is a cloud-based enterprise resource planning platform designed to provide robust functionality, flexibility, and scalability for businesses of all sizes. The product tour highlights features such as AI-based capabilities, advanced reporting, and mobile solutions that streamline operations and enhance productivity. Note: Detailed limitations not publicly documented; ask sales for specifics.

Does Priority ERP offer mobile capabilities?

Yes, Priority ERP includes mobile solutions that enable users to work from anywhere. The mobile ERP supports real-time access to business data and workflows, enhancing flexibility and productivity for remote and on-the-go teams. Note: Some advanced features may require additional configuration or licensing.

What technical documentation and resources are available for Priority ERP?

Priority Software provides brochures, whitepapers, webinars, and detailed documentation on ERP integration, extensibility, and warehouse management. These resources are available on the Priority Software resources page. Note: Some resources may require registration or a demo request.

Features & Capabilities

What are the key features of Priority ERP?

Priority ERP offers no-code customization, real-time data access, a native warehouse management system (WMS), industry-specific modules, automation tools, advanced analytics, and compliance support for regulations such as FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Some features may require additional modules or configuration.

Does Priority ERP support automation and AI-based features?

Yes, Priority ERP includes built-in automation tools and AI-based features such as automated workflows, macro and autofill rules, and intelligent recommendations to streamline operations and reduce manual errors. Note: The extent of automation may vary by module and industry.

What integration options are available with Priority ERP?

Priority Software offers APIs for integration with third-party solutions, as well as a Marketplace for pre-built integrations. Technical documentation and partner support are available to facilitate efficient integration. For more details, visit the Priority Market page. Note: Some integrations may require technical expertise or additional licensing.

Does Priority ERP include a native warehouse management system (WMS)?

Yes, Priority ERP features a native, highly scalable warehouse management system (WMS) that streamlines inventory control, reduces manual labor, and provides real-time visibility across warehouse operations. Note: WMS capabilities may require additional setup for complex environments.

Security & Compliance

What security certifications and compliance standards does Priority ERP meet?

Priority Software holds SOC 2 Type II and ISO/IEC 27001 certifications, and supports compliance with GDPR, HIPAA, MTD, HMRC, FDA, SOX, and ISO 9001. Security features include web application firewall (WAF), detection & response, encryption, identity management, multi-level security protocols, segregation of duties, audit trails, and fine-grained data access controls. Note: Compliance requirements may vary by region and industry; confirm with sales for your specific needs.

Implementation & Support

How long does it take to implement Priority ERP?

Priority ERP implementations typically take 3–6 months, depending on project complexity. Some customers have completed focused implementations in as little as 30 days (Nautilus Steel) or 6 weeks (Boddingtons Electrical). Early data preparation and clear requirements can accelerate the process. Note: Complex or highly customized deployments may require longer timelines.

What support and training resources are available for Priority ERP?

Priority Software provides professional implementation services, tailored on-site or virtual training, and a self-service knowledge base (Priority Xpert) with video tutorials and articles. Post-purchase support includes troubleshooting, system optimization, and assistance with updates or customizations. Note: The level of support may vary by region and service agreement.

Use Cases & Benefits

Who can benefit from using Priority ERP?

Priority ERP is suitable for organizations of all sizes across industries such as manufacturing, agriculture, electronics, healthcare, pharmaceuticals, software, construction, financial services, wholesale, non-profit, municipalities, retail, and hospitality. It is designed for roles including CIOs, CFOs, hotel managers, manufacturing managers, and retail managers seeking to optimize operations, improve reporting, and enhance customer experiences. Note: Highly specialized industries may require additional customization.

What business impact can customers expect from Priority ERP?

Customers can expect improved operational efficiency, cost savings, enhanced decision-making, increased customer satisfaction, scalability, compliance, revenue growth, and reduced downtime. These outcomes are achieved through automation, real-time analytics, centralized data, and industry-specific modules. Note: Actual results may vary based on implementation scope and user adoption.

What common pain points does Priority ERP address?

Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated systems, manual processes, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Solutions include real-time traceability, automation, centralized data, and industry-specific features. Note: Some pain points may require additional modules or customization to fully resolve.

Customer Proof & Social Validation

Who are some of Priority Software's customers?

Priority Software is used by companies such as Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. For a more comprehensive list, visit the Priority Software customers page. Note: Customer experiences may vary by industry and deployment.

What feedback have customers given about Priority ERP's ease of use?

Customers such as Allan Dyson (Merley Paper Converters) have praised Priority ERP for its intuitive interface and ease of use, allowing employees to manage daily tasks without heavy IT involvement. Comparisons to Oracle NetSuite highlight Priority's more user-friendly interface and simpler reporting features. Note: Usability may vary depending on user role and configuration. (Source, Source)

Competition & Comparison

How does Priority ERP compare to SAP?

Priority ERP is more cost-effective and easier to implement than SAP, offering greater flexibility and better partner support for businesses of all sizes. SAP is known for its complexity and higher costs. Note: SAP may be preferred by very large enterprises with highly specialized needs. (Source: SAP comparison)

How does Priority ERP compare to Microsoft Dynamics?

Priority ERP provides a unified platform with real-time data access and eliminates the need for complex integrations, unlike Microsoft Dynamics, which often requires multiple systems and custom integrations. Dynamics may be better suited for organizations already heavily invested in the Microsoft ecosystem. (Source: Microsoft Dynamics comparison)

How does Priority ERP compare to Odoo?

Priority ERP is designed for long-term adaptability and continuous innovation, offering better scalability and customization options compared to Odoo. Odoo may have a steeper learning curve and performance limitations for larger organizations. (Source: Odoo comparison)

How does Priority ERP compare to Oracle NetSuite?

Priority ERP is easier to use and requires less training compared to Oracle NetSuite, with faster implementation and more intuitive customization options. NetSuite is known for higher costs and contract lock-in. Note: NetSuite may be preferred by organizations seeking a broad ecosystem of third-party integrations. (Source: NetSuite comparison)

How does Priority ERP compare to Sage X3?

Priority ERP provides better real-time data access and operational transparency, and is more scalable and adaptable to evolving business needs compared to Sage X3. Sage X3 may be more focused on accounting and may require more coding for customizations. (Source: Sage X3 comparison)

How does Priority ERP compare to Infor?

Priority ERP offers faster automation and low-code customization, simplifying workflows and enhancing operational efficiency compared to Infor, which may require longer development cycles and heavier IT involvement. Infor may be preferred by organizations with highly specialized legacy requirements. (Source: Infor comparison)

How does Priority ERP compare to Acumatica?

Priority ERP is more adaptable and provides better industry-specific functionalities compared to Acumatica, which may have a steeper learning curve and less comprehensive WMS capabilities. Acumatica may be suitable for organizations seeking a pure cloud ERP with a focus on financials. (Source: Acumatica comparison)

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When was this page last updated?

This page wast last updated on 12/12/2025 .

2-min video

Priority ERP product tour

  • Watch the 2-min product video highlighting the powerful features of our Cloud ERP platform.
  • Discover robust functionality, flexibility and scalability that empower businesses of all sizes.
  • Explore AI-based features, advanced reporting,  and seamless mobile solutions designed to streamline your operations and enhance productivity.

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