Frequently Asked Questions

Product Information & Overview

What is Priority ERP's Supply Chain Management (SCM) solution?

Priority ERP's Supply Chain Management (SCM) solution is an integrated platform that enables businesses to manage every stage of the supply chain—from planning and procurement to production, warehousing, and delivery. It connects teams, systems, and data into one intelligent, real-time network, helping companies stay agile, competitive, and profitable. Source

Who can benefit from Priority's SCM solution?

Priority's SCM solution is designed for supply chain managers, procurement and purchasing teams, operations and production managers, warehouse and inventory managers, logistics and distribution teams, finance and cost control teams, and executives. It supports professionals involved in sourcing, planning, production, and delivery by providing real-time visibility and control. Source

How does Priority ERP help manage the entire supply chain?

Priority ERP enables businesses to manage their entire supply chain—from forecasting and procurement to delivery and returns—on a single, integrated platform. It provides real-time data, AI-based forecasting, automated workflows, and mobile-ready tools to streamline operations and improve coordination between departments. Source

What is supply chain management and why is it important?

Supply chain management (SCM) is the process of coordinating every stage of production and distribution, from raw materials to finished goods, to ensure products reach customers efficiently, on time, and at the right cost. Effective SCM helps companies anticipate demand, reduce waste, respond quickly to changes, and improve margins and efficiency. Source

What industries does Priority ERP support?

Priority ERP supports a wide range of industries, including manufacturing, automotive, retail, healthcare, pharmaceuticals, technology, professional services, construction, agriculture, and more. Industry-specific features ensure tailored solutions for unique business needs. Source

What is the role of AI in Priority's supply chain management?

Priority ERP leverages built-in predictive tools and AI-based forecasting models to help businesses plan smarter and minimize risk. AI is used for demand forecasting, route optimization, and automating workflows, enabling proactive decision-making and efficient operations. Source

How does Priority ERP automate procurement and production?

Priority ERP uses Material Requirements Planning (MRP) to automatically create purchase requisitions and production work orders, considering open sales orders, forecasts, inventory levels, and production needs. Automated workflows ensure accuracy, speed, and reduced manual effort. Source

How does Priority ERP optimize warehouse management?

Priority ERP provides integrated Warehouse Management System (WMS) tools and mobile capabilities, allowing warehouse managers to track materials, components, and finished goods in real time. Lot and serial tracking ensure full traceability and compliance. Source

How does Priority ERP support delivery and logistics teams?

Priority ERP connects every stage of fulfillment, helping logistics coordinators and delivery planners plan efficient routes, schedule shipments, and monitor deliveries. The Advanced Delivery Planning (ADP) module and Proof of Delivery mobile app enable real-time tracking and verification. Source

What real-world results have customers achieved with Priority ERP?

Arkal Automotive, a global manufacturer, used Priority ERP to unify its supply chain, optimize production planning, gain greater inventory visibility, and streamline delivery tracking. This resulted in faster, more reliable delivery of precision-engineered parts. Read the case study

How does Priority ERP help with inventory visibility and control?

Priority ERP enables businesses to track production status, lot numbers, pallets, and stock movements instantly. This ensures inventory accuracy, reduces errors, and provides full control over inventory across multiple sites. Source

How does Priority ERP support finance and cost control teams?

Finance teams can use Priority ERP to analyze supply chain costs, evaluate supplier performance, and ensure alignment with financial goals. Integrated reporting tools support accurate budgeting and cost optimization across the supply chain. Source

How does Priority ERP help executives and business leaders?

Executives gain a complete overview of supply chain health and performance through dashboards and analytics. Priority ERP highlights efficiency, cost trends, and risk indicators, enabling data-driven strategic decisions and supporting business growth. Source

What are the key modules in Priority ERP for supply chain management?

Key modules include procurement and purchasing, production planning, warehouse management (WMS), inventory management, logistics and distribution, Advanced Delivery Planning (ADP), and Proof of Delivery mobile app. Source

How does Priority ERP automate purchase processes?

Priority ERP allows users to define automated workflows for managing purchase orders based on demand forecasts using its flexible BPM tool. This reduces manual intervention and ensures timely procurement. Source

How does Priority ERP help with production scheduling?

Priority ERP enables proactive production scheduling for maximum efficiency, reducing idle time or delays. Real-time data helps balance workloads and ensure materials arrive just in time. Source

How does Priority ERP support mobile warehouse management?

Warehouse tasks can be managed directly in the WMS mobile app, allowing for accurate, real-time execution of picking, packing, and inventory counts. This ensures up-to-date inventory data and efficient warehouse operations. Source

How does Priority ERP handle proof of delivery?

The Proof of Delivery mobile app allows users to handle loading, driver tasks, delivery verification, and return processing, all fully synchronized with the ERP system in real time. Source

How does Priority ERP help reduce operational costs?

By automating workflows, providing real-time insights, and optimizing inventory and production, Priority ERP helps businesses reduce operational costs, minimize waste, and improve resource utilization. Source

Features & Capabilities

What features does Priority ERP offer for supply chain management?

Priority ERP offers features such as AI-based demand forecasting, automated procurement and production, real-time inventory tracking, integrated WMS, Advanced Delivery Planning (ADP), Proof of Delivery mobile app, and flexible BPM tools for workflow automation. Source

Does Priority ERP support no-code customizations?

Yes, Priority ERP allows businesses to adjust field names, screen layouts, and workflows without IT support, enabling rapid adaptation to changing business needs. Source

What analytics and reporting tools are available in Priority ERP?

Priority ERP provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making across the supply chain. Source

Does Priority ERP offer mobile capabilities?

Yes, Priority ERP includes mobile-ready tools for warehouse management, proof of delivery, and real-time access to supply chain data, supporting efficient operations on the go. Source

What integration options does Priority ERP provide?

Priority ERP offers ODBC drivers, RESTful API, file integration via SFTP, over 150 plug & play connectors, and unlimited connectivity through APIs. This ensures seamless integration with third-party tools and legacy systems. Source

Does Priority ERP have an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling businesses to tailor their systems to specific operational needs. Source

Is technical documentation available for Priority ERP?

Yes, Priority Software provides comprehensive technical documentation covering features, industries, and supported products. Documentation is available at Priority's ERP documentation page.

Use Cases & Benefits

What business challenges does Priority ERP solve?

Priority ERP addresses poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source

How does Priority ERP help with demand forecasting?

Priority ERP uses AI-based forecasting models to anticipate demand, reduce waste, and ensure the right products are available at the right time, improving supply chain efficiency. Source

How does Priority ERP improve operational efficiency?

Priority ERP automates workflows, centralizes data, and provides real-time insights, enabling teams to work smarter, reduce manual errors, and respond quickly to changes in demand or capacity. Source

How does Priority ERP support multi-location operations?

Priority ERP provides greater visibility into inventory and work orders across multiple sites, enabling centralized management and real-time communication between plants and logistics teams. Source

How does Priority ERP help with compliance and traceability?

Priority ERP offers lot and serial tracking, ensuring full traceability and compliance with industry standards. This is essential for regulated industries such as automotive, healthcare, and pharmaceuticals. Source

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and is not built for highly regulated industries. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with standards like FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, supports true multi-company operations, and does not require forced migrations. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source

How does Priority ERP compare to Acumatica?

Acumatica lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible commitments. Source

How does Priority ERP compare to Odoo?

Odoo has scalability limits, performance issues, and a long learning curve. Priority ERP provides structured implementation, scalability, proven methodologies, and quick user adoption. Source

Customer Success & Social Proof

What feedback have customers given about Priority ERP's ease of use?

Customers praise Priority ERP for its intuitive interface and user-friendly design. On G2, it has a rating of approximately 4.1/5, with users highlighting its simplicity, user-configurability, and quick customer support. Source

Can you share a specific customer success story with Priority ERP?

Arkal Automotive unified its supply chain and improved production planning and delivery tracking with Priority ERP, resulting in faster, more reliable operations. Read the case study

Who are some notable customers using Priority Software?

Notable customers include Toyota, Flex, Dunlop, ALDO, Adidas, GSK, Teva, Outbrain, and Ace Hardware. These companies use Priority ERP for operational efficiency, data accuracy, and industry-specific solutions. Source

What industry recognition has Priority Software received?

Priority Software has been recognized by leading analysts such as Gartner and IDC and is trusted by global brands for its product innovation and reliability. Source

Technical Requirements & Support

What technical support and implementation services does Priority Software offer?

Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Details are available at this page.

Where can I find more resources or product tours for Priority ERP?

You can find product tours, demos, and related resources on the Priority Software website under the Resources section. Visit Resources

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Follow the SCM process

Manage your SCM process directly from your ERP system.

Manage your SCM process directly from your ERP system.

From planning to delivery: Smarter supply chain management with Priority ERP

What is Supply Chain Management?

Supply chain management (SCM) is the process of coordinating every stage of production and distribution, from raw materials to finished goods, to ensure products reach customers efficiently, on time, and at the right cost.

In a world where disruptions, demand shifts, and complex logistics are part of daily operations, effective SCM helps companies stay agile, competitive, and profitable.

Who is it for?

Priority's Supply Chain Management solution is designed for every professional involved in sourcing, planning, production, and deliveryת connecting teams, systems, and data into one intelligent, real-time network.

Supply chain managers

Priority's SCM tools give supply chain managers full control over every link in the supply chain, from procurement and production to delivery.

They can forecast demand, monitor inventory, coordinate suppliers, and ensure that materials, resources, and finished goods move smoothly across the network. Real-time insights, AI-based forecasting, and automated workflows help them prevent shortages, minimize costs, and maintain operational continuity across multiple sites.

Procurement and purchasing teams

Procurement professionals can easily manage suppliers, purchase orders, and replenishment planning within a single platform.

Priority's automated purchase requisition and approval workflows ensure accuracy and speed, while AI-powered forecasting helps align purchasing decisions with demand trends. The result is reduced manual effort, fewer errors, and stronger supplier relationships.

Operations and production managers

Operations managers benefit from full visibility into the production flow and how it connects with supply chain activities.

They can use real-time data to balance workloads, plan production runs, and ensure materials and components arrive just in time. Automated MRP and inventory updates keep production efficient, reducing downtime and waste while maintaining product quality and delivery timelines.

Warehouse and inventory managers

Warehouse managers can track every movement of materials, components, and finished goods in real time.

With integrated WMS tools and mobile capabilities, they can manage picking, packing, and inventory counts accurately. Lot and serial tracking provide full traceability, ensuring compliance and complete visibility from receiving to delivery.

Logistics and distribution teams

For logistics coordinators and delivery planners, Priority connects every stage of fulfillment, helping them plan efficient routes, schedule shipments, and monitor deliveries.

AI-driven route optimization and the Advanced Delivery Planning module simplify even complex distribution networks, improving on-time delivery rates and lowering transportation costs.

Finance and cost control teams

Finance teams can gain a clear, real-time understanding of supply chain costs: from raw materials to final delivery.

They can analyze supplier performance, evaluate spend trends, and ensure that procurement, production, and distribution align with financial goals. Integrated reporting tools support more accurate budgeting and cost optimization across the entire supply chain.

Executives and business leaders

Executives and senior decision-makers gain a complete overview of the company's supply chain health and performance.

Priority's dashboards and analytics highlight efficiency, cost trends, and risk indicators, enabling leaders to make data-driven strategic decisions. With this visibility, they can strengthen resilience, support growth, and ensure that supply chain operations align with overall business objectives.

 

Why is it important?

A well-managed supply chain ensures business continuity, cost efficiency, and customer trust. Without it, companies face stockouts, excess inventory, late deliveries, and poor visibility into operations.

By connecting every part of the supply chain, planning, procurement, production, warehousing, and distribution, Priority ERP helps businesses:

  • Anticipate demand and reduce waste.

  • Respond quickly to changes in orders or capacity.

  • Improve coordination between departments.

  • Make data-driven decisions that boost margins and efficiency.

What you can do in Priority ERP

With Priority ERP, businesses can manage their entire supply chain, from forecasting and procurement to delivery and returns, on a single, integrated platform.

Streamline the entire process

From planning to delivery, manage end-to-end supply chain operations across modules within one connected system.

Predict and optimize with AI

Leverage built-in predictive tools and AI-based forecasting models to plan smarter and minimize risk.

Automate procurement and production

Use MRP (Material Requirements Planning) to create purchase requisitions and production work orders, automatically considering open sales orders, forecasts, inventory levels, and production needs.

Plan production proactively

Prepare production schedules for maximum efficiency and reduce idle time or delays.

Automate purchase processes

Define automated workflows for managing purchase orders based on demand forecasts using Priority's flexible BPM tool.

Optimize warehouse management

Manage warehouse tasks directly in the WMS mobile app for accurate, real-time execution.

Gain full inventory visibility

Track production status, lot numbers, pallets, and stock movements instantly to ensure accuracy and control.

Plan and optimize deliveries with aiERP

Use AI to plan and optimize delivery routes in the visual and intuitive ADP (Advanced Distribution Planning) module.

Manage deliveries on the go

Handle loading, driver tasks, delivery verification, and return processing through the Proof of Delivery mobile app, fully synchronized with the ERP system in real time.

Real-world example: Arkal Automotive

Arkal Automotive, a global manufacturer of plastic and composite parts for the automotive industry, relies on Priority ERP to manage its complex, multi-location supply chain.

Before Priority, Arkal's operations were decentralized, making it difficult to maintain full visibility across production, procurement, and delivery. With Priority ERP, Arkal gained a unified platform that connects manufacturing, inventory, and logistics management in real time.

The results:

  • Optimized production planning and material procurement through integrated MRP.

  • Greater visibility into inventory and work orders across multiple sites.

  • Streamlined delivery tracking and real-time communication between plants and logistics teams.

With Priority, Arkal can now deliver precision-engineered parts faster and more reliably maintaining the high standards expected by global automotive manufacturers.

Conclusion

From demand forecasting to proof of delivery, Priority ERP connects every link in the supply chain. Built-in automation, AI-driven planning, and mobile-ready tools help teams work smarter, reduce costs, and respond faster to change.

With one centralized system for planning, production, logistics, and reporting, Priority gives businesses the agility and control they need to keep their supply chain moving: efficiently, intelligently, and always on time.

See how Priority works for you