Frequently Asked Questions

Pricing & Plans

How can I get pricing information for Priority solutions?

Pricing for Priority solutions is available by visiting the Priority Pricing Page. You can find the right plan for your business and request a quote tailored to your needs.

Features & Capabilities

What key features does Priority offer?

Priority offers integration simplicity, no-code customizations, advanced analytics, industry-specific features, automation, scalability, and a single source of truth for data. These capabilities streamline workflows, improve decision-making, and adapt to unique business needs. Learn more.

Does Priority support industry-specific solutions?

Yes, Priority provides tailored functionalities for industries such as retail, manufacturing, healthcare, hospitality, and more. This ensures businesses receive solutions designed for their unique operational requirements. Source

How does Priority handle automation and reporting?

Priority includes built-in workflows and AI recommendations to automate repetitive tasks and reduce manual errors. It also provides hundreds of pre-defined reports and no-code reporting tools for actionable insights. Source

Competition & Comparison

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly (especially for smaller properties), complex to use, has slow technical support, limited customization, and integration challenges. Priority Optima is scalable and cost-effective, with an intuitive interface for efficient workflows. It emphasizes responsive support, offers flexible customization, and provides an open architecture with a broad Marketplace for seamless real-time integrations. Source

Use Cases & Benefits

Who can benefit from using Priority?

Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking reliable ERP systems that avoid extensive customization and risks associated with end-of-life software. It is suitable for businesses in retail, manufacturing, healthcare, hospitality, and more. Source

What business impact can customers expect from using Priority?

Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority's features help businesses streamline processes, automate workflows, and scale as they grow. Source

Pain Points & Solutions

What problems does Priority solve for businesses?

Priority solves poor quality control, lack of data flow, poor inventory management, outdated ERP systems, manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time visibility, centralized data, automation, and scalable solutions. Source

Implementation & Adoption

How long does it take to implement Priority ERP?

Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source

How easy is it to get started with Priority?

Priority offers professional services for configuration, data migration, and training, as well as on-site and virtual training sessions. Customers also have access to Priority Xpert, which includes a knowledge base, video tutorials, and support tools for a smooth onboarding experience. Source

Support & Maintenance

What customer service and support does Priority provide after purchase?

Priority provides troubleshooting, system optimization, software updates, customizations, and access to Priority Xpert for self-service resources. Multilingual support resources are available, including documentation, FAQs, and direct contact options. Source

How does Priority handle maintenance, upgrades, and troubleshooting?

Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, while on-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest software versions, with extended support for older versions for an additional fee. Source

Customer Proof & Testimonials

What feedback have customers shared about Priority's ease of use?

Customers consistently praise Priority's flexibility, customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier to understand and operate than other leading ERP solutions. Case Studies

Who are some of Priority's notable customers?

Priority is trusted by leading companies such as Toyota, Flex, Teva, Ace Hardware, ALDO, Estee Lauder, Columbia, Guess, Adidas, Hoka, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, and GSK. Customer List

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When was this page last updated?

This page wast last updated on 12/12/2025 .