Frequently Asked Questions
Product Information & Overview
What is Priority Software and what does it offer?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms for organizations of all sizes. Learn more at Priority Software website.
What is Priority's manufacturing ERP software designed for?
Priority's manufacturing ERP software is specifically designed for manufacturers, providing a complete, cloud-based solution that delivers real-time business insights, performance tracking, and advanced planning capabilities to optimize operations and improve visibility. Learn more.
How does Priority ERP support production process management and planning?
Priority ERP empowers manufacturers with a real-time view of the production facility, performance tracking, and enhancement capabilities using a wide range of reports and analytics. It streamlines manufacturing processes for better decision-making and synchronizes units to prevent delays and errors. Watch demo video.
What industries does Priority Software serve?
Priority Software serves industries including manufacturing, retail, hospitality, healthcare, automotive, construction, electronics, financial services, municipalities, nonprofits, pharmaceuticals, professional services, software technology, wholesale & distribution, and food & beverage. See full list.
What are the main modules available in Priority ERP?
Priority ERP includes modules for analytics and business insights, CRM and sales, financial management, mobile ERP, portal generator, supply chain management, equipment rental, human resources management, project management, ERP payment solutions, warehouse management, advanced delivery planning, and localizations. Explore modules.
Does Priority Software offer solutions for retail management?
Yes, Priority Software offers a modular Retail ERP, POS, and unified commerce solution designed for retail chains to enhance customer experiences and streamline operations. Learn more.
What hospitality management solutions does Priority Software provide?
Priority Software provides an all-in-one guest-centric Property Management System (PMS) for advanced hotel management, including Optima PMS, Optima Cloud PMS, channel manager, CRM, POS, event management, spa management, and more. Explore hospitality solutions.
Does Priority Software offer school management solutions?
Yes, Priority Software offers platforms designed to manage educational institutions effectively, supporting teachers, students, and parents. Learn more.
Where can I find a demo or product tour of Priority ERP?
You can watch a quick online demo tour of the Priority ERP solution at this link or book a live demo via Book a demo.
Does Priority Software provide technical documentation?
Yes, Priority Software provides technical documentation for its ERP solutions, including detailed information about features, industries, and supported products. Access documentation at Priority's ERP documentation page.
Features & Capabilities
What are the key features of Priority's manufacturing ERP?
Key features include real-time production facility views, performance tracking, advanced planning and control, automated synchronization between units, and a wide range of reports and analytics for optimizing operations and removing inefficiencies. Learn more.
Does Priority ERP support advanced analytics and reporting?
Yes, Priority ERP provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. See analytics demo.
Can Priority ERP be customized without coding?
Yes, Priority ERP allows businesses to adjust field names, screen layouts, and workflows without IT support, enabling no-code customizations for apps, portals, workflows, and automation. Learn more.
Does Priority Software support integrations with other platforms?
Yes, Priority Software offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and supports ODBC drivers, RESTful API, and SFTP file integration for third-party tools. See integrations.
Does Priority Software provide an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom integrations tailored to specific operational needs. API details.
What are some notable integrations available for hospitality management?
Priority Software integrates with platforms such as Webhotelier, Ving Card, Viajes el Corte Inglés, Vertical Booking, Verifone, Upstay/Plusgrade, TrustYou, Triptease, SiteMinder, SAP, Salto, Sabre, Ryanair, RoomPriceGenie, and Roomchecking. See full list.
How does Priority ERP help with supply chain management?
Priority ERP provides advanced planning and control capabilities, enabling manufacturers to manage complex and critical supply chain management (SCM) processes efficiently. Learn more.
Does Priority ERP support mobile access?
Yes, Priority ERP offers mobile ERP capabilities, including mobile app generators, field service technician support, proof of delivery, field sales agents, and warehouse management. Explore mobile ERP.
What is the Priority Market?
The Priority Market is a dedicated marketplace for extended solutions, technology partners, and APIs, allowing customers to discover new integrations and capabilities. Visit Priority Market.
Use Cases & Benefits
Who can benefit from Priority Software's manufacturing ERP?
Manufacturers seeking real-time insights, performance tracking, advanced planning, and streamlined operations benefit from Priority's manufacturing ERP. It is suitable for companies aiming to optimize production, reduce costs, and improve agility. Learn more.
What problems does Priority Software solve for manufacturers?
Priority Software solves problems such as poor quality control, lack of data flow, inventory inaccuracies, manual processes, fragmented data, and operational inefficiencies by providing centralized management, automation, and real-time insights. See more.
How does Priority ERP help with order fulfillment?
Priority ERP offers end-to-end order fulfillment capabilities, optimizing order routing, inventory utilization, and automated workflows to solve complex order fulfillment challenges.
What are some customer pain points addressed by Priority Software?
Priority Software addresses pain points such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected systems, complex order fulfillment, high IT costs, and fragmented data. Learn more.
How does Priority Software improve decision-making for manufacturers?
Priority Software's streamlined manufacturing processes and advanced analytics lead to better, more informed decision-making by providing real-time data and performance tracking.
What roles and companies are best suited for Priority Software?
Priority Software is ideal for retail business owners, operations managers, supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in retail, manufacturing, healthcare, pharmaceuticals, and technology. See more.
Can you share some customer success stories using Priority Software?
Yes, customers like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems and Components, Global Brands Gallery, and Cowtown Retail Chain have achieved measurable improvements in workflows, order volume, data accuracy, and customer satisfaction. Read case studies.
What feedback have customers given about Priority Software's ease of use?
Customers consistently praise Priority Software for its user-friendly design and intuitive interface. Reviews highlight efficiency, quick learning, and satisfaction with support. Priority ERP has a rating of approximately 4.1/5 on G2. See testimonials.
How does Priority Software help reduce operational costs?
Priority Software reduces operational costs by streamlining processes, automating workflows, improving inventory management, and providing real-time insights for better decision-making.
Competition & Comparison
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Learn more.
How does Priority ERP compare to Microsoft Dynamics 365?
Microsoft Dynamics 365 requires heavy customization for industry needs and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features and has a steep learning curve. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations for apps, portals, workflows, and automation.
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing and retail. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly and complex to use, with slow technical support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and emphasizes responsive support and flexible customization with a broad Marketplace for integrations.
How does Priority Optima compare to Cloudbeds?
Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, reliable support, streamlined billing, and a user-friendly design.
How does Priority Optima compare to Mews?
Mews can require significant training and has limitations in payment handling. Priority Optima is designed for quick adoption, efficient workflows, and provides flexible, reliable payment processing.
How does Priority Optima compare to Protel?
Protel has a steep learning curve and limited native integrations. Priority Optima delivers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.
How does Priority Retail Management compare to ERP competitors?
ERP competitors like Microsoft, Oracle, Acumatica, and Sage lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform.
How does Priority Retail Management compare to POS and unified commerce providers?
POS and unified commerce providers focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated.
Technical Requirements & Support
What technical requirements are needed to implement Priority ERP?
Priority ERP is cloud-based and designed for easy implementation, requiring only internet access and compatible devices. It supports integration via APIs, ODBC, and SFTP for legacy systems.
Does Priority Software offer professional and implementation services?
Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn more.
How can I get support for Priority Software products?
Support is available worldwide via the Priority Xpert portal, direct contact, and a network of partners. Access support.
Does Priority Software offer partnership opportunities?
Yes, Priority Software offers technology partnerships, AWS partnerships, and opportunities to join its extensive partner network. Become a partner.
Where can I find more resources and guides for Priority Software?
Resources, product tours, articles, webinars, videos, FAQs, and brochures are available at Priority's resources page.
Customer Proof & Recognition
Who are some of Priority Software's notable customers?
Notable customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. See full list.
Has Priority Software received industry recognition?
Yes, Priority Software has been recognized by leading analysts like Gartner and IDC, and is trusted by companies such as Toyota, Flex, and Teva. It was featured in the Gartner Magic Quadrant for Cloud ERP for five consecutive years. See recognition.
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When was this page last updated?
This page wast last updated on 12/12/2025 .