Frequently Asked Questions

Product Information & AI Capabilities

What is Priority Software and what does it offer?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms, serving over 75,000 companies across 70 countries. Learn more.

How is AI reshaping manufacturing ERP with Priority?

Priority leverages AI to automate workflows, enhance analytics, and optimize manufacturing operations. AI-driven features include predictive analytics, automated order fulfillment, and real-time data insights, helping manufacturers cut through the hype and achieve tangible business value. Webinar details.

What industries does Priority Software serve?

Priority Software serves manufacturing, retail, hospitality, healthcare, automotive, financial services, construction, electronics, municipalities, nonprofits, pharmaceuticals, professional services, software & technology, wholesale & distribution, and food & beverage. Industry list.

What AI features are available in Priority ERP?

Priority ERP includes embedded AI for analytics, automated workflows, predictive insights, and recommendations. These features help businesses optimize operations, reduce manual errors, and make data-driven decisions. Explore aiERP.

Does Priority Software offer cloud-based solutions?

Yes, Priority Software provides cloud-based ERP and business management solutions, supporting scalability, high-volume transactions, and remote access from any device. Cloud ERP details.

What is Priority's Portal Generator?

Priority's Portal Generator is a no-code tool that allows businesses to create custom portals for employees, customers, and partners, streamlining access to business data and workflows. Learn more.

What is Priority Optima PMS?

Priority Optima PMS is an all-in-one property management system for hospitality businesses, offering guest-centric features, centralized data, mobile check-in, and real-time synchronization for efficient hotel operations. Optima PMS details.

What is Priority Retail Management?

Priority Retail Management is a modular ERP, POS, and unified commerce solution designed for retail chains. It supports multi-location, omnichannel, and high-volume environments, enhancing customer experiences and streamlining operations. Retail Management details.

Does Priority Software support school management?

Yes, Priority Software offers platforms for managing educational institutions, including features for teachers, students, and parents. School Management details.

What technical documentation is available for Priority ERP?

Priority Software provides comprehensive technical documentation covering features, supported industries, and product details. Access the documentation at Priority's ERP documentation page.

Features & Capabilities

What are the key features of Priority ERP?

Priority ERP offers advanced analytics, automation, no-code customizations, centralized data, industry-specific modules, and built-in workflows. It supports mobile access, real-time reporting, and seamless integrations. Feature list.

Does Priority Software provide an open API?

Yes, Priority Software offers an Open API for seamless integration with third-party applications, enabling custom workflows and tailored solutions. API details.

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations with vendors like SAP, Webhotelier, Ving Card, Verifone, TrustYou, and more. Integration details.

Can Priority ERP be customized without coding?

Yes, Priority ERP allows no-code customizations for fields, screen layouts, workflows, and reports, enabling businesses to adapt quickly without IT support. About Priority.

Does Priority ERP support mobile access?

Yes, Priority ERP offers mobile apps and mobile ERP modules, allowing users to access business data and workflows from any device, anywhere. Mobile ERP details.

What analytics and reporting capabilities does Priority ERP provide?

Priority ERP includes hundreds of pre-defined reports, no-code reporting tools, and advanced analytics for actionable business insights. Analytics details.

Does Priority ERP support industry-specific modules?

Yes, Priority ERP offers tailored modules for manufacturing, retail, hospitality, healthcare, automotive, and more, ensuring solutions fit unique business needs. Industry modules.

How does Priority ERP handle automation?

Priority ERP features built-in automated workflows and AI recommendations, reducing manual errors and improving operational efficiency across departments. About Priority.

Use Cases & Benefits

Who can benefit from Priority Software?

Priority Software is ideal for retail business owners, operations managers, CFOs, IT managers, manufacturers, healthcare organizations, and service providers seeking scalable, efficient, and industry-specific solutions. About Priority.

What problems does Priority Software solve for manufacturers?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, and integration complexity. It provides real-time traceability, centralized data, automated workflows, and scalable solutions for manufacturing businesses. Webinar details.

How does Priority Software help retail businesses?

Priority Software helps retail businesses by providing real-time insights, centralized inventory management, omnichannel order fulfillment, customer loyalty modules, and advanced promotion engines, reducing operational inefficiencies and improving customer experiences. Retail Management.

How does Priority Software support hospitality businesses?

Priority Optima PMS offers centralized guest data, streamlined front desk tools, mobile check-in, advanced revenue management, and a scalable marketplace for integrations, enhancing operational efficiency and guest experience. Optima PMS.

What pain points does Priority Software address?

Priority Software solves poor quality control, fragmented data, manual processes, outdated systems, limited scalability, integration complexity, customer frustration, and operational inefficiencies. Pain points resource.

How does Priority ERP help with order fulfillment?

Priority ERP provides end-to-end order fulfillment capabilities, optimizing order routing, inventory utilization, and automating workflows for efficient processing and delivery. Order fulfillment details.

How does Priority Software improve data accuracy?

Priority Software centralizes real-time data, ensuring transparency, reliable reporting, and consistent information across departments, which improves forecasting, budget control, and customer loyalty. Dunlop case study.

How does Priority Software help businesses scale?

Priority Software's cloud-based platform supports high-volume transactions, modular expansion, and easy customization, enabling businesses to grow without IT headaches or costly integrations. About Priority.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Comparison details.

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform, and supports true multi-company operations with automatic inter-company processes. Comparison details.

How does Priority ERP compare to NetSuite?

NetSuite is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and delivers industry-specific functionality without lock-in contracts. About Priority.

How does Priority ERP compare to Acumatica?

Acumatica lacks industry-specific features and has a steep learning curve. Priority ERP offers tailored solutions, native scalable WMS, ease of use, and flexible quarterly commitments. About Priority.

How does Priority ERP compare to Odoo?

Odoo has scalability limits and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, and quick user adoption. About Priority.

How does Priority Optima PMS compare to Oracle Hospitality OPERA?

OPERA is costly and complex, with slow support and integration challenges. Priority Optima PMS is scalable, cost-effective, intuitive, and offers responsive support and flexible customization. Optima PMS.

How does Priority Retail Management compare to POS and unified commerce providers?

Competitors focus on retail management and POS but lack full enterprise management. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations. Retail Management.

Why should a customer choose Priority Software over competitors?

Priority Software stands out for integration simplicity, no-code customizations, advanced analytics, automation, cloud-based scalability, industry-specific features, and recognition by Gartner and IDC. Trusted by companies like Toyota, Flex, and Teva. About Priority.

Customer Success & Proof

What feedback have customers given about Priority Software's ease of use?

Customers praise Priority ERP for its intuitive interface and user-friendly design. Allan Dyson (Merley Paper Converters) and Tomer Lebel (Cyberint) highlight its simplicity and efficiency. Priority ERP has a 4.1/5 rating on G2. Customer feedback.

Can you share specific case studies of customers using Priority Software?

Yes, case studies include Solara Adjustable Patio Covers (accelerated workflows), Arkal Automotive (successful implementation), Dejavoo (growth without increasing headcount), Nautilus Designs (30% order volume growth), TOA Hotel & Spa (improved guest experience), Dunlop Systems (data accuracy), and Global Brands Gallery (enhanced loyalty). Case studies.

Who are some of Priority Software's notable customers?

Notable customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. Customer list.

What are some real-world results achieved by Priority Software customers?

Results include 30% growth in order volume (Nautilus Designs), improved project turnaround (Solara), increased trust in data accuracy (Dunlop), and enhanced customer satisfaction and retention (Global Brands Gallery). Case studies.

How is Priority Software recognized in the industry?

Priority Software is recognized by Gartner (Magic Quadrant, five consecutive years), IDC MarketScape, and ranked #1 by TEC in 2025. It is trusted by leading global companies. Gartner recognition.

Technical Requirements & Support

What technical requirements are needed to implement Priority ERP?

Priority ERP is cloud-based and requires internet access. It supports integration via RESTful API, ODBC drivers, and SFTP. No heavy on-premises IT infrastructure is needed. Cloud ERP.

Does Priority Software offer professional and implementation services?

Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Implementation services.

What support options are available for Priority Software customers?

Priority Software offers global support, online resources, product tours, FAQs, and dedicated customer service teams. Support details.

How can I book a demo of Priority Software?

You can book a demo of Priority Software by visiting Book a demo and filling out the request form.

Where can I find more resources about Priority Software?

Resources including webinars, product tours, articles, videos, and brochures are available at Priority's Resources page.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

How AI is transforming the world of Manufacturing

AI's impact on ERP, manufacturing, and more – Hosted by NJMEP, Panorama Consulting Group & Priority Software

Join industry leaders from Priority Software and Panorama Consulting for an insightful discussion on AI's practical applications in ERP systems. Learn how manufacturing businesses can cut through the hype and leverage AI technology for real business value.

Speakers

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Eyal Katz

CIO

With 30 years of technological innovation and entrepreneurship, Eyal now serves as the CIO at Priority, specializing in AI and IoT technology.

barry

Barry Spielman

Director Product Marketing

Barry Spielman has over 25 years experience in marketing and public affairs, with a focus on product marketing. He currently serves as Product Marketing Director for ERP at Priority Software.

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Chris Devault

Senior Manager of Client Services – Panorama Consulting Group

Chris has more than 17 years of experience as a subject matter expert in ERP projects and more than a decade of experience in ERP selection, vendor negotiation, process improvement, supply chain optimization, and implementation. With vast experience in the vendor market, Chris has worked with many organizations to upgrade, integrate, and replace ERP solutions. This includes multiple transitions from premise-based solutions to cloud based as well as hybrid solutions.

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Alan Salton

Managing Partner – Panorama Consulting Group

Alan has a 36-year history of working in the computer software industry, primarily with ERP-based solutions.Prior to joining the Panorama executive team, Alan was President of abas USA. He also spent time as Chief Innovation Officer at abas Software AG where his focus was on integrating AI into ERP, serverless computing, business analytics, cognitive applications, and IoT.Alan has also worked for several ERP vendors, including Deltek, SAP, and BaaN.

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