Frequently Asked Questions

Product Overview & Offerings

What products and services does Priority Software offer?

Priority Software provides a suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. The company also offers professional and implementation services, partnership opportunities, and a marketplace for extended solutions. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What is Priority ERP and who uses it?

Priority ERP is a comprehensive, scalable cloud-based enterprise resource planning platform used by over 75,000 companies in 70+ countries. It is designed for organizations of all sizes, including global enterprises and SMBs, across industries such as manufacturing, retail, healthcare, and technology. Note: Best fit for companies seeking industry-specific modules; teams needing highly specialized legacy integrations may require custom development. Source

Features & Capabilities

What are the key features of Priority Software?

Priority Software offers modular, all-in-one solutions with no-code customizations, advanced analytics, built-in automation, industry-specific modules, and a single source of truth for operational and customer data. It supports over 150 plug & play connectors, RESTful API, and embedded integrations. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Does Priority Software offer an API for integrations?

Yes, Priority Software provides an Open API for integrating with third-party applications, as well as ODBC drivers and SFTP file integration. This enables businesses to customize and extend their systems. Note: Some legacy integrations may require additional development. Source

What integrations are available with Priority Software?

Priority Software supports over 150 plug & play connectors and integrations with platforms such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, RoomPriceGenie, and more. It also offers embedded integrations and unlimited connectivity through APIs. Note: Integration availability may vary by industry and product; confirm with sales for your use case. Source

Pain Points & Problems Solved

What business challenges does Priority Software address?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Note: Best fit for organizations seeking to centralize and automate operations; highly specialized needs may require custom solutions. Source

Use Cases & Target Audience

Who can benefit from using Priority Software?

Priority Software is suitable for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, and technology. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Customer Proof & Success Stories

What feedback have customers shared about Priority Software?

Customers have praised Priority Software for its user-friendly design, intuitive interface, and efficiency. For example, Merley Paper Converters highlighted ease of use, while Cyberint noted Priority is simpler to operate than other ERP solutions. On G2, Priority ERP has a rating of approximately 4.1/5. Note: Some users may require additional training for advanced features. Source

Can you share specific case studies or success stories?

Yes. Solara Adjustable Patio Covers improved project turnaround times; Nautilus Designs grew order volume by 30% due to integration capabilities; Dejavoo grew without increasing headcount; TOA Hotel & Spa improved guest experience with Optima; Dunlop Systems increased trust in data accuracy. See more at Priority's case studies page. Note: Results may vary by implementation and industry.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and does not offer a smooth migration from Business Central. It is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Note: Dynamics 365 may be preferred for organizations already standardized on Microsoft platforms. Source

How does Priority ERP compare to SAP Business One?

SAP Business One is complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, and supports true multi-company operations with automatic inter-company processes. Note: SAP Business One may be suitable for organizations with existing SAP infrastructure. Source

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Gartner notes costs are high for SMBs. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Note: NetSuite may be preferred for organizations seeking deep Oracle ecosystem integration. Source

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to a weak partner ecosystem. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Note: Odoo may be preferred for organizations seeking open-source flexibility. Source

Industry Recognition & Trust

Has Priority Software received industry recognition?

Yes. Priority Software has been recognized by Gartner in the 2025 Magic Quadrant for Cloud ERP for Product-Centric Enterprises, as a Major Player in the 2025 IDC MarketScape for AI-Enabled ERP, and as the top ERP Solution in the 2025 TEC Insight Report for SMBs. Note: Recognition does not guarantee fit for all business types; evaluate based on your requirements. Source

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Oct. 30, 2021
ERP

From start to finish: How ERP supports your manufacturing process

Keren Sherer Taiber

Chief Product Officer

Summarize with AI:

Enterprise Resource Planning (ERP) solutions are essential for manufacturers, no matter their size, scope or the end-products that roll off their assembly line. An ERP system helps manufacturers automate multiple and often complex processes, from procuring raw materials until the finished product is delivered to the customer's door. Simply put, it gives businesses a holistic view of their production facility, so they can run leaner, strengthen customer loyalty, and increase their bottom line.

When it comes to manufacturing, ERP helps you to plan and manage your operational workflows while simultaneously automating multiple business processes, such as your financials, supply chain, business intelligence, commerce, human resources, and customer relationship management (CRM).

But the real power behind ERP for manufacturing is its ability to give you full visibility of your product lines, improved response times, seamless workflow synchronization with real-time alerts at every stage, and that it simplifies all your complex production processes.

Let's take a closer look at how ERP supports your manufacturing process, from the get-go, all the way through to product completion and delivery.

Automate the implementation of routing

Routing describes how your product must be assembled and lists all the steps necessary to build your product once you have your raw materials ready. ERP automates the implementation of routing and regular quality checks so that progress can be constantly monitored

Manage your stock efficiently

During manufacturing, one of the first steps is to create a Bill of Materials (BOM), which describes everything that is required to manufacture your product. As and when raw materials described in BOM are procured, ERP automatically updates financial information pertaining to purchases made. This helps you to account for all the expenses right from the outset.

Trace origin of procured materials

To keep the manufacturing process smooth and free from defects caused by faulty raw materials and spares, it's important to be able to trace objects down to their lot. ERP maintains a record of the origin of every piece of raw material, and retrieving such information is fast and easy.

Automate manufacturing orders

Many manufacturers find it difficult to keep pace with incoming orders and ensuring that all the raw materials are readily available. ERP helps ensure that stocks are replenished as and when orders arrive so that manufacturing can continue uninterrupted. If you receive multiple work orders, an ERP can intelligently create master production schedules with updated information. A master production schedule takes various factors into account such as the capacity of the production line, bandwidth for workload, and staff availability.

Consistent support for product lifecycle management

ERP is an excellent tool to automate product lifecycle management. If a product needs to be altered or changed because of customer dissatisfaction, ERP can relay such information to modify an existing BOM. This ensures that Engineering Change Orders (ECOs) are automatically updated, avoiding bottlenecks and delays.

Improve communication within the organization

The success of any manufacturing project depends on the ability of various entities to communicate effectively promptly. ERP helps improve communication between various departments, from inventory management to shipping and delivery. This bolsters work culture and performance while ensuring productivity levels remain high. What's more, ERP can be used to manage specific projects, down to individual employee performance, and even track time and attendance.

Benefits of ERP post-manufacturing

Once a product has been manufactured and packaged, ERP also takes care of shipping and deliveries. It automates the process of tracking deliveries and providing after-sales support. Thanks to artificial intelligence, the Internet of Things (IoT) and advanced robotics integrated into an ERP system, select compatible products can be repaired and serviced remotely at the customer's site. As customers receive their products on time and enjoy the benefits of top-notch service and support, customer satisfaction and customer loyalty grow.

Choose an ERP solution tailored to meet manufacturers' “real” needs

An ERP system is essential to gain a comprehensive view of your product lines and enhance overall response times. It improves agility and ensures a seamless workflow. Modern ERP solutions also deliver real-time alerts at each stage of the production process directly from a mobile device or tablet, an essential tool for shop floor managers, inventory and distribution teams, and drivers.

It's important to note that a standard or basic ERP system is not sufficient for manufacturing. A dedicated ERP for manufacturers integrates multiple processes, including production, sales and marketing, financials, project and workforce management, and more, to ensure seamless production. From procuring raw materials to delivering finished goods, and providing post-sales support and services, manufacturing ERP handles your business operations – from start to finish.

To learn more about how an ERP system can power your manufacturing business, contact us for a no-obligation call with one of our ERP implementation experts.

In this article we've covered

ERP Implementation
Manufacturing

The Author

Keren Sherer Taiber

Chief Product Officer

Since joining Priority in 1998, Keren has progressed through several leadership positions and now leads as the Director of Product Strategy. She has an industrial engineering degree and an MBA from Tel Aviv University. Her journey reflects a consistent dedication to advancement and excellence.