Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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How ERP helps utilize data for informed decision-making in manufacturing?

Keren Sherer Taiber

Chief Product Officer

Summarize with AI:

In the rapidly evolving manufacturing sector, timely and informed decision-making can determine a company's perseverance.

With its ability to integrate data from various departments and streamline processes, an ERP system can help manufacturers optimize their operations and stay ahead of the competition by providing comprehensive visibility into multiple aspects of the business, separately and as a whole, to enable them to make informed decisions that impact their bottom line.

An advanced, modern ERP system enables businesses to move from analyzing historical data to relying on predictive modeling, which helps manufacturers detect patterns, anticipate market changes, and make strategic adjustments in line with market trends.

The role of data in decision-making:

Data is the foundation for decision-making, providing insights into past performance, current trends, and potential future outcomes.

The importance of data takes on even greater significance in the manufacturing industry. The production sector comprises many variables, from supply chain dynamics and machine performance to staff productivity and market demand – Understanding these variables through smart data filtering allows manufacturers to optimize processes, reduce waste, and effectively tackle inefficiencies.

Monitoring and integrating the vast amounts of data generated by production lines can offer insights into equipment performance, potential bottlenecks, and optimal production rates. On the supply chain front, this data can assist in tracking raw material availability and predicting potential disruptions to ensure timely delivery.

Additionally, by analyzing sales data, feedback, and market trends, manufacturers can better understand customer requirements. This enables them to deliver final products tailored to meet specific demands, ultimately promoting higher satisfaction levels that, in turn, help them obtain a greater market share.

Transforming complex data into insights for informed decision-making:

Priority ERP is a robust, flexible, and scalable solution designed to help manufacturers overcome challenges unique to their industry, using a wide range of reports and analytics to help improve visibility and enhance operations.

Priority's Manufacturing ERP software empowers seamless, real-time synchronization between organizational units, preventing delays and errors, and provides a comprehensive view of the entire manufacturing process, pulling real-time data from various operational areas—from engineering to production. This assists stakeholders in gaining a deeper understanding of their processes and helps them quickly identify KPIs through user-friendly dashboards and dynamic reports.

Priority ERP empowers manufacturers with advanced capabilities to help streamline production-related processes:

Centralized data, improved visibility, and accurate, real-time insights:

By integrating vast amounts of data into one central dataset, ERP systems provide visibility into all areas of an organization, from finance and supply chain to production and customer service. This helps organizations identify areas of inefficiency and opportunities for growth and improvement, e.g., optimize delivery schedules, improve service levels to serve current and future production needs, and manage tracking and traceability, with tight control on inventory replenishment based on demand forecasting.

Priority allows users to easily generate customized and personalized reports and utilize dynamic slice-and-dice and drill-down features to facilitate data-driven decision-making based on accurate and up-to-date information.

Rapid response to market dynamics:

With an ERP system, companies can access comprehensive data to gain insights into their customers' needs and preferences. This enables them to adjust processes and operations to better meet customer demand. It gives businesses a comprehensive view of their operations, allowing them to see what processes are working and which need improvement in accordance with market shifts.

Operational agility is crucial to keep up with the ever-changing demands of the manufacturing industry in general and changing customer requirements in particular. Priority ERP offers robust analytics tools that provide real-time information about sales trends and customer preferences. With these valuable insights, companies can quickly adjust production levels, redesign distribution plans, or introduce new products that align with the ever-shifting market trends.

Optimal resource allocation:

Resource allocation in manufacturing encompasses the distribution of materials, workforce, equipment, and other assets to optimize production processes. It's a multifaceted challenge that involves making real-time decisions to meet production demands while minimizing costs.

Many manufacturers need help to keep pace with incoming orders and ensure that all the raw materials are readily available. ERP helps ensure that stocks are replenished as and when orders arrive so that manufacturing can continue uninterrupted. When multiple work orders are received, an ERP can create master production schedules that consider various factors, such as the capacity of the production line, workload bandwidth, and staff availability and allocation.

Collaboration and communication:

In manufacturing, many departments work together simultaneously to create the final product. An ERP system's Centralized Data Management helps different departments within an organization work together more effectively by sharing information and resources.

Utilizing built-in collaboration tools, automated workflows, real-time updates, and detailed reporting allows employees in various departments to access the same data in real time, so everyone has the same information and can work towards a common goal.

Data-driven insights for strategic planning:

ERP systems integrate financial processes, including budgeting, accounting, and reporting, to provide a holistic view of the organization's financial health.

Priority ERP's advanced analytics provide in-depth analysis of performance indicators, identifying trends, discrepancies, outliers, and growth opportunities. These enable industry leaders to develop strategic plans to improve methodologies, streamline workflows, and pave the way for long-term development.

Implementing a modern ERP system can offer many benefits beyond just improving operational efficiency. Providing real-time insights enables decision-making based on accurate historical and current data. It also promotes collaboration across departments by breaking down data silos. The adaptability and agility of an ERP ensures that businesses can pivot seamlessly with market changes. Additionally, the enhanced customer management tools prioritize the most valuable aspect of any business: its customers.

For manufacturers striving for excellence, an ERP is not just an option but a strategic advantage, allowing them to proactively stay ahead rather than simply reacting to changes.

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The Author

Keren Sherer Taiber

Chief Product Officer

Since joining Priority in 1998, Keren has progressed through several leadership positions and now leads as the Director of Product Strategy. She has an industrial engineering degree and an MBA from Tel Aviv University. Her journey reflects a consistent dedication to advancement and excellence.