Frequently Asked Questions

Product Overview & Company Information

What is Priority Software and what does it do?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries use Priority to manage and grow their businesses efficiently. Learn more.

What products and services does Priority Software offer?

Priority Software offers a comprehensive suite of business management solutions, including:

See the Company Profile for details.

Which industries does Priority Software serve?

Priority Software serves a wide range of industries, including agriculture, nonprofits, professional services, retail, hospitality, manufacturing, pharmaceutical, wholesale & distribution, electronics, healthcare, medical devices, software & technology, financial services, and construction. See all industries.

How many customers and partners does Priority Software have?

Priority Software is trusted by over 75,000 customers in more than 70 countries and has a network of 100+ partners worldwide.

Who are some notable customers of Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, GSK, Teva, and Checkmarx. See more customers.

Features & Capabilities

What are the key features of Priority Software?

Key features include:

Does Priority Software offer AI-powered capabilities?

Yes, Priority's aiERP suite embeds artificial intelligence and machine learning into its core architecture. Users can interact with the ERP using natural language, create complex business rules, generate and summarize reports, forecast demand, and optimize delivery routes. Learn more about aiERP.

What integrations does Priority Software support?

Priority Software supports over 150 plug & play connectors, unlimited API connectivity, and embedded integrations. Key integrations include:

See the Hospitality Marketplace and Cloud ERP for details.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific needs. Learn more about the Open API.

Is technical documentation available for Priority Software?

Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Access the documentation here.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is designed for a wide range of roles and companies, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, pharmaceuticals, technology, and services. It is ideal for businesses seeking scalability, efficiency, and industry-specific solutions.

What core business problems does Priority Software solve?

Priority Software addresses:

What pain points does Priority Software address for retail businesses?

Priority Software helps retail businesses overcome:

It provides centralized management, real-time insights, automation, and omnichannel capabilities. Learn more.

How does Priority Software help with operational efficiency?

Priority Software boosts operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time reporting. This reduces manual processes, improves resource utilization, and enables faster, data-driven decisions.

How does Priority Software support business growth and scalability?

Priority Software's cloud-based platform is designed for scalability, supporting high-volume transactions and adapting to business growth without the need for complex integrations or on-premises IT infrastructure. It enables continuous innovation and long-term value.

Customer Success & Social Proof

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See more testimonials.

Can you share specific customer success stories with Priority Software?

Yes, examples include:

See all case studies here.

What industry recognition has Priority Software received?

Priority Software has been recognized by Gartner in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises, named a “Major Player” in the 2025 IDC MarketScape for AI-Enabled ERP, and ranked as the top ERP Solution in the 2025 TEC Insight Report for SMBs.

How does Priority Software perform according to customer reviews?

Priority ERP has a customer rating of approximately 4.1/5 on G2. Users highlight its intuitive interface, ease of use, and configurability as major strengths. See reviews.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and an open architecture with a broad Marketplace for integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can lack depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, robust all-in-one platform, reliable support, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and responsive support.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and limited integrations. Priority Optima offers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

Support & Implementation

What professional and implementation services does Priority Software provide?

Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include project management, training, and ongoing support. Learn more.

What partnership opportunities are available with Priority Software?

Priority Software offers partnership opportunities, including technology partnerships and AWS partnerships. Partners can access the Priority Market and benefit from a strong ecosystem. Learn more about partnerships.

What is the Priority Market?

The Priority Market is a dedicated marketplace for extended solutions, offering add-ons and integrations to enhance Priority Software's core products. Visit Priority Market.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Feb. 24, 2026
ERP

Top ERP trends to watch for in 2026

ERP Trends

Summarize with AI:

Throughout 2026 the ERP software and enterprise technology landscape continues to evolve, building on the digital transformation trends of recent years.

As inflation, recession, tarrifs, and increased demand stress the global supply chain and expose new constraints; disruption becomes a dominant and permanent component of our reality. Organizations continue to adapt to the new business management standards, striving for stringent business continuity and risk management strategies.

To stay relevant and competitive in a constantly changing landscape, companies increasingly rely on ERP systems to manage their operations. Today more than ever, organizations are required to rapidly adapt the way they manage their entire business operations to meet their strategic business goals.

Current ERP trends include cloud-based deployment, AI-powered automation, real-time analytics, mobile access, and modular systems. Businesses are shifting to flexible, scalable ERP platforms that support remote work, improve decision-making, and integrate with emerging technologies like IoT and machine learning to enhance operational efficiency

8 of the biggest ERP trends we will be seeing in 2026 are:

1. The expansion of industry-specific solutions

Best-of-breed systems outshine enterprise-wide ones. The realization that one size cannot fit all dawns on the ERP market. Leading ERP providers are embracing the notion that every industry is unique, and today, they offer more industry-specific functionalities and features, which means there are fewer costs associated with customization, leading to faster implementation and deployment.

As a result, we've seen a continued expansion of ERP into new sectors such as retail. Resource planning solutions tailored to specific industry verticals are a driving force for today's ecosystem of data context. Be it different prospects offered to different industries or specific categories within one industry.

Taking the vertical approach drastically reduces the customization requirements, promotes better use of resources, and helps businesses achieve better integration with different processes.

Zephyr Chan, a Growth Marketer & Founder of Better Marketer, said, “A one-size-fits-all strategy falls short of the expectations of business and technology executives due to the different demands of each sector. As a result, ERP solutions are emerging that provide features tailored to particular industry sectors. Industry ERP solutions are becoming more and more popular with CIOs. Emerging vendors have identified their specialty sectors.”

In the past, CIOs would introduce an ERP system and progressively expand it to all of the enterprise's important business divisions. However, the SaaS revolution and growing digitalization are forcing IT decision-makers to change their strategy. CIOs choose a cloud ERP system from a top vendor for a key function like finance since it satisfies their needs, but they choose best-of-breed point solutions for other areas.” Commented Jamie Penney, CEO of ShoppingFoodie.

2. Customization replacing standardization

When it comes to ERP, operational differences are what determine the organization's distinct competitive advantage.
Today's organizations are characterized by unique flavors and nuances. A customizable ERP is a system designed with tremendous flexibility capabilities that allow you to deliver modules that perfectly fit unique business processes.

Traditional ERP solutions often require drastic changes to an organization's business flow. However, customizable ERP solutions can be tailored to ensure that an organization's workflow or business process remains unchanged. Customizable workflows, reports, and processes Reduce the learning curve, promote easy adoption, have minimal impact on business flow, and offer a massive productivity boost.

3. Emphasis on integration

With the rise in cloud/SaaS ERP adoption, integration using standard APIs is the common proverb.
An ERP that allows you the freedom to integrate with third-party applications is crucial for technological independence.

Customizable ERP solutions offer access to APIs and deliver the ability to integrate niche third-party solutions that allow companies to easily add or remove features to their ERP solutions and have greater control over both development & implementation.

Enterprises are attempting to benefit from the introduction of next-generation technologies like IoT, analytics, and AI to grow their businesses. Leading ERP providers embrace this trend by integrating their products with these cutting-edge technologies, and IT executives are doing the same. It is now simple to combine an ERP solution with other satellite applications because of the availability of web services and JSON.” James Angel, Co-Founder of DYL.

4. Cloud-first approach to ERP

Cloud-based ERP still ranks as one of the most revolutionary ERP trends, even though it is not a new one. Cloud computing introduced a new world of ERP, enabling SaaS options that drive more efficient work practices, save time, reduce the total cost of ownership, and help companies change how they work.

Open, flexible, and scalable cloud applications led the market to be dominated by SaaS ERP solutions. Many organizations that still use on-premise ERP are starting to understand how and why they are left behind. Highlighted by the pandemic, operational limitations, from inflexibility and costly scaling to lack of innovation and partial collaboration, forced many businesses to operate remotely, deeming on-premise solutions obsolete.

Many more companies are now moving massive amounts of ERP data into cloud storage because their obvious advantages have evaporated those reservations. As a result, the cloud computing market size is projected to reach USD 791.48 billion by 2028, exhibiting a CAGR of 17.9%.

5. Mobile ERP

ERP on the go is an ever-growing trend as today's workforce is increasingly mobile and adaptive. That's why it's no surprise that one of the biggest trends in ERP for 2026 is an increased focus on mobile management solutions.

Today, more and more organizations are onboarding mobile ERP, which is fast becoming a necessary operational tool. Mobile ERP solutions drive system visibility and accessibility companywide, accelerate business processes, boost productivity, and save time, resources, and costs. Mobile ERP apps are designed to power operations “on the go,” with apps including mobile CRM, proof of delivery, warehouse, point-of-sale (POS), purchase approval, employee attendance apps, and more.

6. Machine learning & AI

2026 will see a further shift into the era of automation and embracing machine learning and AI in ERP. In a business world dominated by a culture of instant gratification, process automation tips the scales in favor of those who use it to “achieve more with less.”

In 2026 and beyond, AI-driven ERP solutions will become more prominent, including industry-specific solutions, such as manufacturing and distribution, and will enable more advanced process automation, and predictive data analytics. Artificial intelligence technologies, including machine learning, are helping organizations draw additional value from the ever-growing volumes of collected data. AI continues to empower companies to gather new, actionable insights, enhance their operational processes, and best use their reams of business data.

7. Human experience

Beyond the User Experience (UX), there's a rising trend focusing on the broader Human Experience (HX). While UX deals with the user interface and interaction, HX encompasses the entire user ecosystem, including the emotional, physical, and cognitive connection with the system. ERP providers are beginning to understand that for successful software adoption, it's essential to focus not just on how the system looks or operates but on how it feels for the users, putting a bigger focus on the overall user experience.

8. Cybersecurity first

 With the increasing adoption of cloud ERP, Cybersecurity is becoming a top priority. ERP vendors will invest heavily in advanced security measures like multi-factor authentication, data encryption, and continuous monitoring and updates.

Conclusion

The ERP evolution is driven by the industry's race to increase efficiency and revolutionize how businesses manage their operations. Throughout 2026, we'll continue seeing a significant change in the ERP solutions' key features and deployment methods. ERP will continue to evolve and create new technologies and operational workflows to stay ahead of the game.

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